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Chapter 2: Culture and Interpersonal Communication

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CH 2: Culture and Interpersonal Communication (slide 1)

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Culture
Culture consists of the relatively specialized lifestyle of a group of people that is passed on from one generation to the next through communication.
Includes everything the group has produced: values, ways of behaving, artifacts Not genetic (like eye color)
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CH 2: Culture and Interpersonal Communication (slide 2)

Culture (cont.)
Enculturation How you learn the culture of your birth Ethnic identity A commitment to the beliefs and philosophy of your culture
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Acculturation The process of learning the rules and norms of a culture that you move to
CH 2: Culture and Interpersonal Communication (slide 3)

Culture (cont.)
Relevance of a cultural perspective
Demographic changes Sensitivity to cultural differences Economic and political interdependence Spread of technology IPC is culture specific
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Aim of a cultural perspective


CH 2: Culture and Interpersonal Communication (slide 4)

Cultural Differences
1. Individualist vs. collectivist orientation
Individualist cultures value the individual over group
Power and achievement Responsible for self and immediate family Stand out from the crowd
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CH 2: Culture and Interpersonal Communication (slide 5)

Cultural Differences (cont.)


1. Individualist vs. collectivist orientation
Collectivist cultures value the group over the individual
Benevolence, tradition and conformity Responsible for entire group Take pride in similarity to other group members
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CH 2: Culture and Interpersonal Communication (slide 6)

Cultural Differences (cont.)


2. High- vs. low-context cultures
High-context cultures assume information is known by everyone
Information is implied rather than stated up front Places high emphasis on relationships
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CH 2: Culture and Interpersonal Communication (slide 7)

Cultural Differences (cont.)


2. High- vs. low-context cultures
Low-context cultures value up front and direct communication
Information is stated explicitly and up front Places less emphasis on relationships
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High context cultures are usually collectivist cultures


CH 2: Culture and Interpersonal Communication (slide 8)

Cultural Differences (cont.)


3. Power distance cultures
High- power-distance cultures have a gap between people who have power and people who dont
Great distance between those with power and those without Power is concentrated in the hands of a few
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CH 2: Culture and Interpersonal Communication (slide 9)

Cultural Differences (cont.)


3. Power distance cultures
Low- power-distance cultures have little gap between people who have power and people who dont
Minimal distance between those with power and those without Power is distributed throughout the citizenry
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CH 2: Culture and Interpersonal Communication (slide 10)

Cultural Differences (cont.)


4. Masculine vs. feminine cultures describes a cultures focus on achievement vs. nurturing
Masculine cultures value aggressiveness, material success, strength, emphasizes traditional gender roles.
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CH 2: Culture and Interpersonal Communication (slide 11)

Cultural Differences (cont.)


4. Masculine vs. feminine cultures describes a cultures focus on achievement vs. nurturing
Feminine cultures value modesty, relationships, quality of life, tenderness
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CH 2: Culture and Interpersonal Communication (slide 12)

Cultural Differences (cont.)


5. Ambiguity tolerant cultures
High-ambiguity tolerant cultures feel comfortable or can have a high tolerance for ambiguous or uncertain situations
Require minimal communication rules Tolerate individuality
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CH 2: Culture and Interpersonal Communication (slide 13)

Cultural Differences (cont.)


5. Ambiguity tolerant cultures
Low-ambiguity tolerant cultures feel uncomfortable or can have a low tolerance for ambiguous or uncertain situations
Create strict rules for communicating Create highly structured and ritualized interactions
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CH 2: Culture and Interpersonal Communication (slide 14)

Cultural Differences (cont.)


6. Short term and long term orientation cultures
Short term orientation cultures spend resources on present goals and want quick results Long term orientation cultures focus on future rewards
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CH 2: Culture and Interpersonal Communication (slide 15)

Cultural Differences (cont.)


7. Indulgence and restraint cultures defines life along two dimensions
Life control - freedom freedom to do as you please or to have control over your life Leisure - how much leisure time or fun time you have
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CH 2: Culture and Interpersonal Communication (slide 16)

Cultural Differences (cont.)


7. Indulgence and restraint cultures
Indulgence cultures have high life control and high leisure; are generally happy Restraint cultures have low life control and low leisure; are generally unhappy
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CH 2: Culture and Interpersonal Communication (slide 17)

Principles for Effective Intercultural Communication


1.Educate yourself 2.Recognize differences
Between yourself and the culturally different Within the culturally different group Differences in meaning
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CH 2: Culture and Interpersonal Communication (slide 18)

Principles for Effective Intercultural Communication (cont.)


3.Confront your stereotypes 4.Adjust your communication to the other person (accommodation) 5.Reduce your ethnocentrism
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CH 2: Culture and Interpersonal Communication (slide 19)

Stages of Culture Shock


Stage 1: The Honeymoon
Fascination and enchantment
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Stage 2: The Crisis


Frustration, inadequacy; actual shock stage

CH 2: Culture and Interpersonal Communication (slide 20)

Stages of Culture Shock (cont.)


Stage 3: The Recovery
Learn skills, language, new ways; shock subsides
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Stage 4: The Adjustment


Enjoy new culture; periodic difficulties

CH 2: Culture and Interpersonal Communication (slide 21)

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