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Objectives:
Understand the kinds of decisions made within organizations Recognize common judgment biases Know how I/O psychologists help people avoid biases
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Team
Focusing effort
Judging people
Rating
Halo errors
Negative information Stereotypes Heuristics-mental shortcuts
confirmation bias
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Rater training
practice feedback
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Choose a job that you are fairly knowledgeable about. Describe a common stereotype that someone might use when judging a person for this job. Develop one question that you could ask that would eliminate your need to make assumptions based on the stereotype. Also identify examples of good or poor responses.
Now develop a scenario that someone in this position might experience. Describe it and ask what would you do in this situation? Again, provide examples of good and poor responses.
Find someone in the room to interview and evaluate their answers based on the examples you have generated.
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Conclusion
I/O Psychologists have devised a variety of techniques to help humans accurately collect and utilize information
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Resources
Baron, Jonathan, (Ed); Brown, Rex V., (Ed); et al Teaching decision making to adolescents. p. 161-184. Lawrence Erlbaum Associates, Inc, Hillsdale, NJ, USA. Peden, Blaine F.; Keniston, Allen H.; Burke, David T. Learning about individual and collective decisions: All for one and none for all. Teaching of Psychology. Vol 17(4), Dec 1990, 235-238. Larsen, Janet D. Prisoner's dilemma as a model for understanding decisions. Teaching of Psychology. Vol 14(4), Dec 1987, 230-231. Goethals, George R.; Demorest, Amy P. The risky shift is a sure bet. Teaching of Psychology. Vol 6(3), Oct 1979, 177-179.
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