Project Reward

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Need for change

Controlled Growth

Impediments

Internal Challenges Management expectation

Need for Improvement

Silo based approach

No Surprises
Transparency Proactive Management Process driven rather than Silos driven

Lack of standardization
Resource Turnover Multiple IT systems

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Objectives
Aligned Business Processes
Benefit from industry best practices.

Cross-functional reporting
Moving away from Silo based reporting.

Data integrity
Everyone will speak one language.

Enterprise risk management

Processes defined incorporating robust controls.

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Why SAP?
Best of suite versus best of the breed. Integrated platform for the complete picture. Functionalities for supporting diversified business processes. Data Integrity Scalable

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Reward Mission

One IT System
Aligned business and IT Infrastructure Standardized Processes

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REWARD Strategy
Identify and document all the existing processes being followed. Process re-engineering and IT systems implementation Phase I- Leasing process and IT system needed for supporting it. Phase II- Roll out systems to other areas for example Mall management, Property management etc. Phase III- Roll out the existing system and processes to new locations.

Identify process owners for continuity.

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REWARD Span
Process documentation
Leasing Mall management Facilities management Asset management Concierge Marketing Leasing (Phase I) Mall management (Phase II) Facilities management (Phase II) Asset management (Phase II) Concierge (Phase III) Marketing

Process re-engineering and IT system landscape

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REWARD Methodology
Formation of a steering committee for sign-offs. Need to identify key process owners from the department and the team supporting him/her. Organize small sessions with the process owners to start documenting the existing processes. Get the consultants onboard and start aligning DFC processes with the best practices. GAP analysis. IT system set-up. Training Roll outs.

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REWARD team structure

Project Sponsor

Project Manager

Team Leader

Team Leader

Team Leader

Team member

Team member

Team member

Team member

Team member

Team member

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Critical success factors

The project should be fully supported by the AFGRE management. All team members should make themselves available during the agreed time during the duration of the project. The results should be communicated to everyone involved. At the end of each phase a quality assurance and clearing should take place.

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Implementation Partner
IDS Scheer Radermacher
12 years of proven expertise in the field of construction and real estate management. Special expertise partner of SAP for the area of real estate management. ARIS business process software integrated with SAP.

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Business Benefits
Data Integrity
No more need to explain non-existing differences. Entire organization speaks one language. Robust controls

Transparency
One company one aspiration

Integration
The entire life cycle of real estate mapped on to one system.

Standardized Processes
Process not dependent on individual resource. Management by exception. Increased response time

Systems Technologies & Services