An Introduction to Management

Management
The process of getting things done, effectively and efficiently, through and with other people, to achieve organizational objectives, is called management. The Planning, Organizing, Staffing, Leading and Controlling of the work force and the usage of organizational resources in order to achieve organizational goals is called Management

What is an Organization?
A systematic arrangement of two or more people brought together to accomplish a specific purpose.
Formal Informal

Three common characteristics of all Organizations:

They have a goal or purpose. People Systematic Deliberate Structure
All three combined give rise to management.

Who is a Manager?
An individual in an organization who directs the activities of others and usage of resources, to achieve organizational goals is a Manager. An operative staff is a person who works directly on a job or task and has no responsibility for overseeing the work of others.

Different Levels of Managers

Top Level Managers Middle Level Managers Lower Level Managers Operatives

Classifying Managers
Top Managers
Are responsible for making organization-wide decisions and establishing plans and goals that affect the entire organization. Executives, Chief executive officer, President and Vice-President

Middle Managers
Manage the work of first-line managers. Functional heads, Asst. Managers etc.

First-line Managers
Are at the lowest level of management and manage the work of non-managerial employees. Eg. Clerical supervisor, Foreman, Technical supervisor

Management Level and Skills

Technical skills ability to use the procedures, techniques and knowledge of a specialized field eg. Surgeons, engineers musicians etc Human skills ability to work with, understand, and motivate other people as individuals or in groups. Conceptual skills ability to coordinate and integrate all of an organizations interests and activities.

What do Managers do?

Management Roles Approach
- Interpersonal Role
- Figurehead, leader, liaison

- Informational Role
- Monitor, disseminator, spokesperson

- Decision Role
- Disturbance handler, resource allocator, negotiator, entrepreneurial

The Management Process

Planning Organizing Leading Controlling

The Challenges for Management

The Need for Vision The Need for Ethics The Need for Responsiveness to Diversity Globalization IT and Googlization

Thank You