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Review
Theoretical Relevancy Minimizing Misunderstandings Classical Theories of Organizations
Taylors Theory of Scientific Management Fayols Administrative Theory Webers Theory of Bureaucracy
interpreting (correctly or incorrectly), and storing oral, nonverbal, and written messages within (and across the boundaries of) a system of interrelated and interdependent people working to accomplish common tasks and goals within an organization.
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Misunderstandings
Instances in which people who are communicating dont share meanings as well as situations in which features of organizational life serve to impinge upon the efficient and effective functioning of organizational members.
Primary Goal
Reduce misunderstandings through communication.
Theory
An explanation for how or why something occurs. . . Question: What is the most efficient and effective means of running an organization?
Functions of Theory
Describe Explain Predict Control Classical approaches to organizational
management and early organizational theories were designed to predict and control behavior in organizations.
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help us to understand how modern organizations function and particularly the role that communication plays in effective organizing?
What is the metaphor which characterizes
Properties of Machines Very predictable Rarely deviates from the norm Replace defective parts with other standard parts Specific rules exist regarding repair and specific roles
Organizational Application Workers behave predictably-management knows what to expect Prof Dr Satish Pai-CEO,PEOPLE PLUS Business Workers operating outside expectations are replaced Solutions
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Minimizing Misunderstandings
Simple: Promote principles of SPECIALIZATION,
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created?
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Systematic Soldiering Deliberately working slowly as to avoid expanding more effort than deemed necessary Reasons
Reduction in workforce due to decreased need Piecework system of remuneration - raise production
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manager
Underlying Themes
Managers are intelligent; workers are and should be ignorant Provide opportunities for workers to achieve greater financial
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rewards Workers are motivated almost solely by wages Maximum effort = Higher wages Manager is responsible for planning, training, and evaluating
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Objectives)
Division of work - limited set of tasks Authority and Responsibility - right to give orders Discipline - agreements and sanctions Unity of Command - only one supervisor Unity of Direction - one manager per set of activities Subordination of Individual Interest to General Interest Remuneration of Personnel - fair price for services Centralization - reduce importance of subordinates role Scalar Chain - Fayols bridge Order - effective and efficient operations Equity - kindliness and justice Stability of Tenure of Personnel - sufficient time for familiarity Initiative - managers should rely on workers initiative Esprit de corps - union is strength loyal members Prof Dr Satish Pai-CEO,PEOPLE PLUS Business Solutions
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to successful management
Application in the Modern Workplace Fayols elements of management are recognized
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as the main objectives of modern managers Planning - more participatory Organizing - human relationships and communication IMPORTANT TABLE 2.1 Comparison of Managerial Skills (p. 32) Especially applicable for large organizations Prof Dr Satish Pai-CEO,PEOPLE PLUS Business (military) Solutions
Three types of Legitimate Authority Traditional Authority - past customs; personal loyalty Charismatic Authority - personal trust in character and skills Rational Authority - rational application of rules or laws
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ensures the promotion of legitimate authority and the effective and efficient functioning of the organization.
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SUMMARY
Classical Theories of Organizations (p. 36) Taylors Theory of Scientific Management Fayols Administrative Theory Webers Theory of Bureaucracy All 3 theories attempt to enhance managements
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ability to predict and control the behavior of their workers Considered only the task function of communication (ignored relational and maintenance functions of communication) Designed to predict and control behavior in organizations Prof Dr Satish Pai-CEO,PEOPLE PLUS Business
Solutions
NEXT WEEK
Read CHAPTER 3: Humanistic Theories of
Human Resources Theory Likerts Systems Theory (Four Systems of Management) Blake and Moutons (a.k.a. Blake and McCanse) Managerial Grid
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