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CHAPTER 2
Secondary Dimensions:
Factors that matter to us as individuals and that to some extent define us to others
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Dimensions of Diversity
Primary Dimensions
Age, race, ethnicity, gender, physical/mental abilities
Secondary Dimensions
Educational background, geographical location, income, marital status, military experiences, parental status, religious beliefs, work experiences
Sexual Orientation ?
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Types of Culture
National Regional Family Organizational Group
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Cultural Differences
National Culture - The set of norms, behaviors, beliefs, and customs that exist within the population of a sovereign nation. Organizational Culture A system of shared meaning held by members that distinguishes the organization from other organizations. Microculture (Sub-Culture) - Cultures within a culture. (Generations, Values, Religions, Hobbies, Preferences)
Hofstedes Categories
Individualism vs Collectivism Power distance Uncertainty avoidance Masculinity vs. Femininity Long-versus short-term values
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Masculinity
The extent to which the dominant values in a society emphasize aggressiveness and the acquisition of money and other possessions as opposed to concern for people, and overall quality of life
A focus on the future, working on projects that have a distant payoff, persistence, and thrift versus an orientation toward the past and the present including respect for traditions and social 28 obligations
2.1
References: Adapted from Geert Hofstede and Michael Harris Bond, The Confucius Connection: From Cultural Roots to Economic Growth, Organizational Dynamics, Spring 1988, pp.5-21; Geert Hofstede, Motivation, Leadership, and Organization: Do American Theories Apply Abroad? Organizational Dynamics, Summer 1980, pp. 42-63. 2012 South-Western, a part of
Cengage Learning
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Diversity Terms
Assimilation
The process through which members of a minority group are forced to learn the ways of the majority group
Ethnocentric
Expatriate
Repatriation
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Diversity
Encompasses all forms of differences among individuals: Cultural (Ethnic Diversity) Gender Age Disability Religion Personality Social Status Sexual Orientation
Diversity
Gender Diversity: Women = 46% of the workforce Women = 49% of doctorate degrees 60% of masters degrees 58% of undergraduate degrees Glass Ceiling A transparent barrier that keeps women from rising above a certain level in organizations.
Diversity
Age:
Diversity
Americans with Disabilities Act: Qualified individuals with disabilities must be given equal treatment in all employment decisions; Employers are required to make reasonable accommodations to permit workers with disabilities to perform jobs that they could not otherwise perform.
Managing Diversity
Attitudes Prejudices Bias Perspectives
Behaviors Discrimination Anti-Diversity Actions
ETHICAL THEORIES
Universalism Emphasizes universal principles of ethics that everyone should live by in all situations. Relativism Emphasizes that there are no universal principles of ethics and people should not impose their own standards on others.
ETHICAL THEORIES
Consequential Theories Emphasizes the consequences or results of behavior.
Utilitarianism states that the proper course of action is the one that produces the greatest good for the greatest number of people.
Rule Based Theories Emphasizes the character of the act itself rather than its effects. Character Theories Emphasizes the character, personal virtues and intent of the individual.
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