TIME MANAGEMENT

Team Leader
High Urgency
Quadrant B Routine
To do list for entire week Daily activities delegation Training feed-back 1:1 Meeting Ensure deliverables are prepared to satisfy the project requirements, cost and schedule Coaching for new training Knowledge assessment Unsolved Issues Handle escalations Work with functional managers and the team sponsor to obtain necessary resources to support the team's requirements Communicate updates from Management and upcoming deadlines Familiarize the team with the customer needs, specifications, design targets, the development process, design standards, techniques and tools to support task performance Coordinate the review, presentation and release of design layouts, drawings, analysis and other documentation

Quadrant A Crisis
Manage priorities Assign Workload Distribution to Employees Objectives agenda (planning) Coordinate with internal and external customers as necessary Training Prepare report-out presentation Attend 4 p.m. daily report out to management Escalate issues which cannot be resolved by the team Provide guidance to the team based on management direction Provide necessary business information

High Importance

Low Importance

Quadrant C Escape
Searching material for training Distribute Kaizen Event Evaluation to team members Collect filled out evaluations Start to map the ideal/future process Identify value-added activities and delays on new process map Estimate lead time (best case, worst case, and average) based on data collected Start mapping current state (Identify functions, steps, handoffs) Visit process site for walk through of process. Identify value-added activities and delays on map Meeting- Employees motivation Show Staff Motivation video Establish meeting times, places and agendas

Quadrant D Eliminate
Inform team about flow of report-out presentation (where to stand, introduce next speaker, what to expect, who will answer questions from audience) Power Point preparation and materials Training Logistiques aquisition Quality evaluation Evaluate outcomes Practice report-out presentation Distribute report-out summary to audience Follow-up Setup three easels and easel pad Tidy up the room (unplug the coffee pot, pick up bottles and cups, markers and note pads

Low Urgency

Deal Specialist
High Urgency
Quadrant B Routine Reading and responding to e-mails Web Conference with the Deal Manager and Salesreps to solve the approvals issues Do a list with all unresolved issues for the teammeeting session on Friday. Do the contract for existing customers based on the new requirements Checking the Oracle policies which applies to the requests Establish criteria for simple versus complex deals Team Meeting Preparing a Report with requests that were wrongly submitted in Contracts Phase

Quadrant A Crisis E-Business Updates Meeting for all Deal Management Department Buddy sesssion 1-1 meeting Assigning and checking the Q Requests Drafting Complex deals Training for new hires

High Importance

Low Importance

Quadrant C Escape Draft complex contracts for existing customers Verify which contracts are for existing customers Draft simple contracts for new customers Drafting Simple Deals Prepare the updates for the team meeting Drafting complex deals

Quadrant D Eliminate Follow-up for the unresolved tickets from the other applications Verify if there are tickets pending in A application Follow-up for the unresolved tickets from the other applications Check tickets that came into B application and solve them Plan the topics of discussion for the Standard Agreement Implementation Meeting Standard Agreement Meeting Quality review Talk to the booking team about tickets that are not yet done

Low Urgency

Reporting Specialist
High Urgency

Quadrant B Routine Reading and responding to e-mails Microsoft Office Excel Training for beginner users License Weekly call Prepare reports for Deal Management Meeting Extract Quality reports Extract HeadCount Report

Quadrant A Crisis Team meeting Deal Management meeting Quality meeting 1-1 meeting New hire training how to use Oracle applications and systems

Quadrant C Escape Prepare PPT presentation for License Call Prepare reports for team meeting

Quadrant D Eliminate Analyzing and searching for bugs in A application Analyzing and searching for bugs in B application Analyzing and searching for bugs in C application Testing bug environment for A Application Testing bug environment for B Application Testing bug environment for C Application Develop GCRA Application Optimizing GCRA application Design GCRA Application Testing GCRA Application Double-check to see if the information from all application matches Solve bugs from A application Solve bugs from B application Solve bugs from C application Extract reports from A application Extract reports from B application Extract reports from C application

High Importance

Low Importance

Low Urgency