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Qualitative Research
Methods for Tourism and
Hospitality
What is qualitative research?
Investigation
Deeper understanding
Finding meaning
How and why cultures have developed in the way they have
Experiences
Understanding
Behaviours
Politics
New theories
New ideas
Understanding
Definition of Qualitative Research
Experimental Descriptive
1) phenomenology
2) ethnography
3) grounded theory
4) case study
Phenomenology
Phenomenology literally means the study of
phenomena.
Phenomena may be events, situations, experiences
or concepts.
Phenomenological research begins with the
acknowledgement that there is a gap in our
understanding and that clarification or illumination will
be of benefit.
Phenomenological research will not necessarily
provide definitive explanations but it does raise
awareness and increases insight.
Ethnography
religious
tribal
shared experience
Ethnography
Historical analysis
Analysis of
pictorial material
Validity of the Qualitative Research
Include all data in the final report. The researcher should not
leave out pieces of information from the final report because
she/he cannot interpret that data. In these cases, the reader
should be allowed to develop his/her conclusions.