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A50 Plus Advanced Configuration

Outgoing Call Routing

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Physical Connection
PSTN Internet

A50 Plus

LAN Switch Router

IP Phone 310 Administrator IP Phone 310

Outgoing Call Routing

Sep 23 2010

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Trunk Group
Syspine A50 Plus supports 10 Trunk Groups Customer can use different Trunk Group for different purpose in dialing the outbound call. Trunk Group number can be assigned in Voice Service configuration

PSTN
Trunk Group 1

ITSP

Trunk Group 2

NAT Router A50 Plus

Outgoing Call Routing Sep 23 2010

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Routing Rule
Routing Rule allows user to specify which trunk can be used based on the dialed number Example for the following pages
Customer Condition
Customer has 2 Trunk Group setup already. Group 1 for analog connection, and Group 2 for VoIP connection

Customer Requirement
If the dialed number is local call, long distant and mobile, use Trunk Group 1 (analog) If the dialed number is International, use Trunk Group 2 (VoIP) If all lines from VoIP were busy, overflow to use Trunk Group 1 (analog)

Outgoing Call Routing

Sep 23 2010

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Routing Table
Digit From Local Long Distant International 2 1 011 Digit To 9 1 011 Trunk Route 1 1 2 1 Back Route

Local number will be started at 2 9. For example, 2221111, 3331111, 4441111. Those numbers will be sent via Trunk Group 1 Long Distant and Mobile number will be started at 1. For example, 1 408 2221111, 1 425 3331111. Those numbers will be sent via Trunk Group 1 International number will be started at 011. For example, 011 8862 33331111. Those numbers will be sent via Trunk Group 2. If all lines of Trunk Group2 are busy, then the call will be overflowed to Trunk Group 1.

Outgoing Call Routing

Sep 23 2010

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Configure Routing Rule

Navigate to Call Routing Outgoing Call Routing Configure Outgoing Routing Rules Click Add to add new Call Routing Rule, see next page

Outgoing Call Routing

Sep 23 2010

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Configure Routing Rule

In this page, enter the necessary value for creating routing rule (Local, Long Distant and International) The right page is for creating International routing rule Enter 011 on both digit from and to Select Trunk Group 2 on the Send the Call though option. Check the enable back route option Select the Trunk Group 1 on the Send the Call through option For the rest item, fill in if necessary. Normally left it blank. Click OK to finish the adding.

Outgoing Call Routing

Sep 23 2010

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Configure Routing Rule

Add 3 routing rules, and then click OK to finish.

Outgoing Call Routing

Sep 23 2010

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Local Call Test

PSTN
555-1111

ITSP

Trunk Group 1

Trunk Group 2

NAT Router A50 Plus

Dial 9 5551111

Outgoing Call Routing

Sep 23 2010

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Long Distant Call Test

PSTN
408-2221111

ITSP

Trunk Group 1

Trunk Group 2

NAT Router A50 Plus

Dial 9 1408 2221111

Outgoing Call Routing

Sep 23 2010

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International Call Test

PSTN
8862-33331111

ITSP

Trunk Group 1

Trunk Group 2

NAT Router A50 Plus

Dial 9 011 8862 33331111

Outgoing Call Routing

Sep 23 2010

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Toll Restriction
Toll Restriction allow Admin user to set privilege for each user. Navigate to Call Routing Outgoing Call Routing Configure Toll Restriction There are few Toll Restriction pre-defined as default based on US numbering plan. User may change it as their preference by marking the item and click Edit. To add new Toll Restriction, click Add

Outgoing Call Routing

Sep 23 2010

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Add/Edit Toll Restriction

Either click Add or Edit on the Configure Toll Restriction, another page will be displayed to configured. Specify the Toll Restriction Type from the 3 options, Local, Operator/International, and Special Enter the digits from and to for the Type selected. Click OK to finish the setting.

Outgoing Call Routing

Sep 23 2010

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Edit User
Each user need to be specified the Toll Restriction. The default is No Restriction, so user can make any outbound number. To change the Toll Restriction, navigate to Phone Settings Users Edit User, and then select the user who need to be edited. Click Advanced tab, and check Assign Custom Dialing Privileges. Specify the Privilege for this user. In the right example, this user was given Local Privilege.

Outgoing Call Routing

Sep 23 2010

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Toll Restriction Test

PSTN
8862-33331111

ITSP

Trunk Group 1

Trunk Group 2

NAT Router A50 Plus

Dial 9 011 8862 33331111 Toll Restriction --- Local

Outgoing Call Routing Sep 23 2010

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Block List
Outbound numbers dialed which correspond with any entry in the Block List will be treated as NOT PERMITTED, regardless of any other programmed custom dialing privileges or user unrestricted. To set the Block List, navigate to Call Routing Outgoing Call Routing Configure Block List There are 2 types of Block List can be configured
Block the phone number mapped completely. Block the phone number mapped to the leading digits.

Outgoing Call Routing

Sep 23 2010

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Block List
In the right example, there are 2 Block Numbers. The 1st number indicates the 5551111 will be blocked The 2nd number indicates that any leading digits mapped to 66 will be blocked.

Outgoing Call Routing

Sep 23 2010

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Block Call Test

PSTN
Trunk Group 1

ITSP

Trunk Group 2

NAT Router A50 Plus

Block Digit 5551111

Dial 9 5551111

66*
Sep 23 2010

Outgoing Call Routing

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Block Call Test

PSTN
Trunk Group 1

ITSP

Trunk Group 2

NAT Router A50 Plus

Block Digit 5551111

Dial 9 661234567

66*
Sep 23 2010

Outgoing Call Routing

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Q&A
Outgoing Call Routing Sep 23 2010