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Introduction to HedEx Lite

Huawei Technologies Co., Ltd. November 2010
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Contents

HedEx Lite Overview

What Is HedEx Lite Features What's New in HedEx Lite V100R003 Glossary

Getting Started with HedEx Lite Functions of HedEx Lite Problem Handling

For details, see the HedEx Lite User Guide.

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What Is HedEx Lite

HedEx Lite, the single-user software edition of HUAWEI Electronic

Documentation Explorer (HedEx), is used to browse, search, print, and manage

Huawei product documentation. In addition, HedEx Lite allows you to create favorites and remarks, provide feedback, and perform automatic library upgrade.

Using HedEx Lite, you can obtain product documentation with no need of network access. In addition, this single-user software, which occupies small disk and memory space, supports automatic library upgrade from http://support.huawei.com.

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Features
HedEx Lite has the following features: Runs directly without installation. HedEx Lite occupies disk space of about 5 MB. Obtains the latest libraries from http://support.huawei.com automatically so that local libraries are updated in time.

Manages documentation of multiple products and multiple versions in a centralized manner.

Searches documentation quickly and sorts search results by category. Allows you to create remarks for specific library content. Allows you to add or delete libraries.

Supports automatic upgrade of HedEx Lite.

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What's New in HedEx Lite V100R003C02

Currently, the latest version of HedEx Lite is V100R003C02.
Feature Library upgrade Library management Description Enhanced the function of upgrading libraries, which allows you to obtain the latest libraries immediately after the upgrade of Huawei products. Added the function of upgrading a single library. Deleted the function of upgrading libraries by importing upgrade boot files.

Added the following functions so that all local libraries are uploaded to the latest HedEx Lite:

When you run a documentation CD-ROM (namely, HedEx Lite CD-ROM), the CD-ROM checks whether HedEx Lite is already installed on your computer. If yes, only libraries are copied from the CD-ROM to HedEx Lite.
When HedEx Lite starts, it checks whether an earlier version of HedEx is stored on your computer. If yes, HedEx Lite prompts you to add the existing library paths to the latest HedEx Lite.

HedEx Lite usability

Optimized the display of the favorite or remark creation page, the display of remarks, and the categorized display of search results.

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Glossary

HedEx The software used to browse, search, and upgrade Huawei product documentation. HedEx is pronounced as [`hediks] and is short for HUAWEI Electronic Documentation Explorer. HedEx Lite The lightweight single-user software edition of HedEx. It occupies small disk space and memory space. Product documentation Documents delivered to customers along with Huawei products. Product documentation includes the solution description, system description, product description, installation manuals, and reference manuals. Product documentation provides guidance for understanding, operating, and maintaining Huawei products. hdx The specific format of electronic Huawei product documentation, that is, .hdx format. Library Product documentation in .hdx format. Libraries can be opened only in HedEx. Basic library An independent library, which can be directly uploaded to HedEx. Extend library A library used as a supplement to a basic library.

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Contents

HedEx Lite Overview Getting Started with HedEx Lite

Obtaining HedEx Lite and Libraries Operating Environment Starting HedEx Lite Viewing and Uploading Libraries HedEx Lite Tray Icon Web UI

Functions of HedEx Lite Problem Handling

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Obtaining HedEx Lite and Libraries

From the CD-ROM shipped with a device: You can obtain the documentation CD-ROM from the accessories shipped with a device. HedEx Lite and libraries are available in the CD-ROM. Using other methods: Contact local Huawei technical support personnel. Log in to http://support.huawei.com and download HedEx Lite on the homepage. Then click the link as shown in the following figure for details about how to obtain libraries at http://support.huawei.com or use the online query function of HedEx Lite.

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Operating Environment
Software
Hardware Operating System

Other Requirements

Browser

Microsoft Windows 2000 Microsoft Windows 2003 Microsoft Windows XP Professional Microsoft Windows Vista Home Basic, Ultimate, Business, and Enterprise Microsoft Windows 7

Microsoft Internet Explorer 6.0 Microsoft Internet Explorer 7.0 Microsoft Internet Explorer 8.0 Mozilla Firefox 2.0 Mozilla Firefox 3.0 Mozilla Firefox 3.5 Google Chrome 3.0 Apple Safari 4.0

Memory: 512 MB or above CPU: 1.8 GHz or above Free disk space: 2 GB or above

HedEx Lite may provide PDF, Word, Excel, and PPT documents. Therefore, you need to install the following software: Adobe Reader 6.0 or later Microsoft Office 2003 or later

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Starting HedEx Lite

If you have saved HedEx Lite on your computer, go to its save path and double-click the HedExLite. exe file. If you are running the documentation CD-ROM, perform any of the following operations: In the window as shown in the following figure, click Run to start HedEx Lite.

Copy libraries from the CD-ROM to the same local path as HedEx Lite or copy both libraries and HedEx Lite to your computer.
Copy HedEx Lite to your computer, go to its save path, and then double-click the HedExLite. exe file.

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Viewing and Uploading Libraries

Click the link to learn about how to upload libraries.

If you have obtained libraries, click Library Management on the Admin page and upload libraries. If HedEx Lite does not contain the library that you require, you can access http://support.huawei.com to obtain the library and then upload it to HedEx Lite. If you have obtained HedEx Lite and libraries, double-click a library. Then HedEx Lite starts automatically for you to view the library. This library, however, is not uploaded to HedEx Lite. Therefore, this library is not displayed on the Home page after you restart HedEx Lite.

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HedEx Lite Tray Icon

Right-click the HedEx Lite icon on the taskbar and choose Settings from the shortcut menu. In the displayed dialog box, you can upload libraries in batches and view the information about HedEx Lite.

You can double-click the HedEx icon to open the HedEx Web user interface (UI).

Figure 1 You can add a maximum of 10 library paths.

Figure 2

Figure 3

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Web UI Homepage
1. After HedEx Lite starts, its homepage is displayed.

2. Function menu 7. Help and Contact Us

3. Libraries with the yellow icon are newly uploaded.

4. Click a library to view its content. 6. Click the icon to upgrade the library. 5. View the library information.

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Contents

HedEx Lite Overview Getting Started with HedEx Lite Functions of HedEx Lite

Advanced Search Automatic Library Upgrade Creating Remarks Providing Feedback Creating Favorites Library Management Printing Printing Documentation by Page or Node Automatic HedEx Lite Upgrade

Problem Handling

Tip: Play slides in view show mode so that you can click the links in the slides.

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Advanced Search

Specify a search scope.

Set search criteria.

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Narrowing Your Search

You can narrow your search by using the following methods:

Search within results

Keyword combination
Search syntax Search filtering

As shown in the following figure, search results are sorted by three categories and then further classified based on scenarios. Note: In practice, the search categories for a library is associated with the search design of the library.
Categories Scenarios

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Automatic Library Upgrade Upgrade Methods

1. Set library upgrade parameters.

2. Choose one of the two upgrade methods as shown in the figure.

Note: 1. The follow requirements must be met: You can access http://support.huawei.com. You have an equipment customer account or a Huawei engineer account at http://support.huawei.com. 2. If your account for logging in to http://support.huawei.com is changed, you need to update the account information on the Upgrade Parameter page.

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Automatic Library Upgrade Upgrade Patch

If you have an equipment customer account or a Huawei engineer account at http://support.huawei.com and save HedEx Lite and libraries on your computer, HedEx Lite automatically checks for library upgrade: If only libraries are upgraded, HedEx Lite prompts customers and Huawei engineers to upgrade local libraries. If a Huawei product is upgraded, a Huawei engineer fills in a software application form for pushing the latest libraries to a specific customer who uses HedEx Lite. Then HedEx Lite prompts the customer for library upgrade, helping obtain the latest libraries in time. HedEx Lite periodically accesses http://support.huawei.com to check for its later version. If a later version of HedEx Lite is detected, a message is displayed over the tray icon, as shown in the right-hand figure.

On the Upgrade Library tab page, click Upgrade libraries and refresh the library list to check whether library upgrade is needed.

Tip: HedEx Lite supports breakpoint transmission. That is, HedEx Lite upgrade resumes from the point where the upgrade is previously interrupted.
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Automatic Library Upgrade Online Query

1

2 You can adjust the column width or window size using your mouse.

3. Select a library and then click Download Now.

The Obtaining the HedEx Lite Software and Libraries page is displayed.

The Viewing and uploading Libraries page is displayed.

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Automatic Library Upgrade Rollback

After a library is upgraded, if you find that the target version is not the required one, go to Upgrade Library > Upgrade Log and click the left arrow icon as shown in the following figure to roll back to the source version.

Rollback succeeded.

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Creating Remarks
When viewing a library, you can create a remark as you please.

1. Click Add Remark to open the Remarks page.

The icon is displayed if there are remarks.

2. Click the icon to locate the row where a remark is created.

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Managing Remarks
1. Query remarks by author, title, date, or content. 2. Click Import to import the remarks that are exported from HedEx Lite. 3. Click Export to export remarks to an Excel file.

5. Click a remark to locate the specific library content.

4. Modify or delete a remark.

Tip: The import and export functions are used for data backup, data migration, and batch feedback.

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Providing Feedback
You can provide feedback if you have any doubts, suggestions, or requirements.

1. Click Feedback.

2. Enter information and then click Send. Your feedback is sent to a specified email address (support@huawei.com by default).

To provide feedback containing multiple remarks at a time, you need to export the remarks to a file and then send the file to a specified email address (support@huawei.com by default).

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Creating Favorites
When viewing a library, you can create a favorite for the page that you frequently view.

Click Add Favorite to open the Favorites page.

On the Favorites page, you can view all favorites. If a favorite title is unavailable, the related library does not exist and therefore cannot be opened.

2. Delete favorites in batches. 3. Modify or delete a favorite.

1. Click a favorite to view specific document content.

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Managing Libraries
On the Library Management page, you can:

Upload or delete a library. Choose whether to display a library on the Home page. Create folders to display libraries in a tiered structure if too many libraries are displayed on the

Home page. This helps you view libraries conveniently.

1. Upload a library. To upload multiple libraries at a time, click Add More and then click Browse to add more libraries.

3. Choose whether to display a library on the Home page.

2. Create folders to display libraries in a tiered structure.

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Printing Documentation by Page or Node

You can print a single page or print pages by node (including all its subnodes).

1. Print pages by node (including all its subnodes).

2. Print a single page.

Tip: Only HTML pages can be printed by node.

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Automatic HedEx Lite Upgrade

HedEx Lite automatically accesses http://support.huawei.com to check for its later

version every seven days after its first start. If a later version is detected, a
message is displayed prompting you to download and upgrade HedEx Lite.

Alternatively, you can check for a later version of HedEx Lite by using the HedEx Lite icon on the taskbar.

Note: To upgrade HedEx Lite, you must have an equipment customer account or a Huawei engineer account at http://support.huawei.com. During HedEx Lite upgrade, all data (including libraries, remarks, and favorites) of the earlier HedEx Lite moves to HedEx Lite of the latest version.

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Contents

HedEx Lite Overview Getting Started with HedEx Lite Functions of HedEx Lite Problem Handling

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Problem Handling

(1) When customers encounter any problem in the use of HedEx, the customers can contact Huawei front-line engineers for technical support or call the Huawei Customer Service Hotline or package the log folder under the HedEx path and send it to support@huawei.com. (2) When customers or Huawei front-line engineers encounter any problem in the use of HedEx, they can submit the problems in the iCare based on the product. (3) When the second-line cannot solve a HedEx problem, the problem is submitted to the third-line, that is, the HedEx coordinator of the corresponding product line for solution, or you can also contact the coordinator of the Information Tools Department directly for help.

Note: HedEx is an attribute of documentation, pay attention to the following points when submitting problems in the iCare: Select Document in Root Cause, and enter HedEx information in Work Note. When the HedEx applies to multiple products, select the product that the submitter is responsible for.

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Thank you
www.huawei.com

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