SUPPLY CHAIN OF FEDEX

 presented by MeenakshiB.V
 Mehrin Zeba
 Manish
Chandrawanshi
 Manmohan
 Indra Vikram
Singh Parihar
What is FedEx?

“ An Information Technology
company that just happens to have
hundreds
Source :IBM
of planes …”

“ Airline of the
Internet ”s
Source: Wired Magazine.:Dec’98
 Fred Smith..
….Founder & CEO, FedEx

“ Looking back 35 years at

the forefront of a evolving and
dynamic industry , two things
have remained constant at
FedEx:-
…the ability & willingness of

our customers to embrace .

 ………change on behalf of

our customers…”
Ø Type Public
Ø Founded 1971
Ø Headquarters Memphis, USA
Ø Key People Frederick, W. Smith
 Chairman, President & CEO
Ø Revenue US $ 37.953 billion (2008)
Ø Operating Income US $2.075 billion (2008)
Ø Net Income US $1.125 billion (2008)
Ø Employees 2,80,000+ (2009)

FEDEX NOW
Total Aircraft: 654 worldwide
 Ø Vehicle Fleet: Approximately
Ø 71 Airbus A300
Ø 600 S56 Airbus A310- 200/300s
Ø 13 ATR 72s
Ø 26ATR 42s
Ø 79 Boeing 727 - 200s
Ø 1 Boeing DC10 - 10s
Ø 6 Boeing DC10 - 30s
Ø 57 Boeing MD 10 - 10s
Ø 12 Boeing MD 10 - 30s
Ø 57 Boeing MD 11s
Ø 10 Cessna 208As
Ø 242 Cessna 208 Bs
Ø 24 Boeing 757-200s
43,000 worldwide
Ø FedEx Powerships: More than
1,00,000
Ø FedEx Ships & FedEx Ship
Manager : More than 2.0
million
Ø World Service
Centers: Approximately 1,100
worldwide
Ø Drop Boxes: Approximately 44,000
Ø FedEx Ship Sites: More than 2,000
Ø Authorized Ship Centers: More
than 6,400

Fedex in India
Ø Federal Express started operations in India in
1997, and currently operates ten flights a week
from Mumbai to Europe and Asia.
Ø FedEx has an operations agreement with Prakash
Airfreight Pvt. Ltd., which provides all pick-up,
and delivery services within India.
Ø FedEx now services from eight centers as against
four centers earlier and has branch offices in
Kolkata, Ahmedabad, Hyderabad and
Coimbatore, in addition to the current operating
locations in Delhi, Mumbai, Bangalore and
Chennai.
¥
FAMILY OF
COMPANIES
 FedEx Supply Chain Services
Portfolio of Services

Ø FedEx Supply Chain Services offers a portfolio of

services that helps turn supply chain management into
a competitive strategy.


Ø Helps customers in –
 Focus on core competencies
 Reduced costs
 High customer service
SUPPLY CHAIN
Ø Woven around the complex structure of our
country through HUB and SPOKE system.
Ø Blue Dart Express Ltd., India's premier integrated
air express carrier and logistics services
provider, has been one of the largest Global
Service Participants of Federal Express
Corporation, since 1984.
Ø From 1984, Blue Dart represented all FedEx
interests, under a principal to principal
arrangement, in India.
Hub and Spoke

city city

city city
Online Tools

Ø FedEx Global Supply Chain Services

technology platform offers features such
as: 
1.Order administration – efficiently manage
the processes associated with order
fulfillment and transportation
2.Real time visibility – provides a view into
inventory at rest and in motion
throughout the supply chain
3.Connectivity – provides multiple access
points to key members of your supply
chain

COSMAT II

Ø COSMAT II (Computerized On-line System for

Management, Accounting and Tracking) is a complete
ERP system indigenously developed by Blue
Dart.
Ø It interfaces with the Human Resources
Management, Financial Management,
Purchase, Sales Monitoring Executive
Information and CRM systems.
Ø COSMAT II was constructed in 4 major
modules to cover all the complex processes
of the entire organization.
Ø COSMAT II enables easy access to the
database over a wide area network, and
ensures reliable information and feedback
even in areas that are afflicted by poor
telecom services.
Ø
¥
Ø COSMAT II is an evolving system, upgraded
continuously, to deliver value to the
customer and make operations easier, more
secure and manageable.

SMART
Ø SMART (Space Management Allocation Reservation and Tracking),
is an in-house developed state-of-the-art
technology system, which allows real-time
space and revenue management on the Blue
Dart Aviation network.
Ø It ensures that the aircraft is filled profitably,
and that all customers with space confirmed
on the aircraft have the assurance that their
packages would travel.
Ø SMART dovetails into COSMAT II leveraging
on the infrastructural strength of the system.
Ø SMART is built on Oracle technologies, with
the database housed on Oracle 8i (Release
2).

SHOP-TRACK
Ø Shop Track is an API (Applications Program
Interface)
 designed specifically to support and enhance the
services provided by a portal or any e-business.
Ø Shop Track provides an effortless, customized
solution. Customers no longer have to leave the
Portal site to track their purchases. The Portal can
decide how to display the data elements and may
even store them in their database.
Ø Shop Track is another time and cost-saving tool
created to arm Blue Dart's customers with a
competitive edge.
PACKTRACK
Ø Pack Track is an API (Applications Program Interface)
designed for any client involved in logistics,
distribution and inventory control.
Ø It has been designed to streamline and integrate
shipping processes.
Ø Pack Track can be integrated into the client's
systems and enables him to keep track of the
entire distribution status of all his customers.
Ø
Similarities
Ø Both Shop Track and Pack Track provide the
following :
 1) On-line, real-time status details of the
waybill number
 2) On-line, real-time status details of all
the waybills linked to an order number
 3) Results in either XML, TEXT or
HTML formats
 4) Supports JSP & ASP
Ø
Critical Inventory
Logistics Services

Overview


FedEx Critical Inventory Logistics is a

comprehensive, end-to-end solution designed to
optimize the management of --
§ critical inventory
§ service parts distribution and
§ returns process.


 It incorporates a hub-based central stocking

location (CSL) and a European wide network of
forwarding stocking locations (FSLs) integrated
through extensive information capabilities
Features


Inventory Management
Ø With automated replenishment, plus
Tracking and Tracing by order number,
part number, serial number, lot
number, or by item level detail.
Ø Complete end-to-end inventory and
transportation visibility including real-
time proof-of-delivery, next flight out
and local courier.

Ø Central Stocking Locations are accessible 24
hours a day, 7 days a week


Ø Synchronized delivery reliability from 2-day to 4-

hour delivery, 2-hour service in some areas


Ø In house customs specialists



Ø Dedicated Customer Service Team


Applications
Portfolio
e Shipping Tools
Enable you to automate shipping processes with tools that meet
your needs

e Commerce Solutions
Enable you to trade online with integrated FedEx shipping
capabilities
E Shipping tool
Overview
FedEx Ship Manager

Reports
@fedex.com™
 Web based on-line shipping
application AWB Tracking
 PC

FedEx Ship Manager



Software™
PC based off-line shipping application Comm. Order
 Invoice Courier
FedEx Ship Manager


Server™
Back-end shipping engine
 eCommerce Solutions
FedEx Web Services Solutions
1 Transactions flow from customer’s computer over the Internet to FedEx.
2 The data is decrypted and routed to the appropriate server within FedEx.
The response is then encrypted and sent back.
3

FedEx API
Customer’s Computer 1 Server
(PC, Web Server, etc.) FedEx Server
FSM API’s

Internet 2

3
Cold Chain
Services
Overview


Ø Leveraging the experience and

capabilities of FedEx Custom
Critical, FedEx SCS arranges for a
temperature-controlled air-cargo
container and exclusive-use
vehicles for pickup and delivery.
Ø FedEx Express handles the air
transportation.
Ø Diverse Cold Chain solutions available
Ø Ability to regulate container placement within the
aircraft, along with the cargo-hold temperature, for
optimal performance of the cargo container.
Ø A specially trained Temperature-Control Services
Team to handle your temperature-sensitive
airfreight shipments.
Ø Shipment tracking from pickup to delivery, with
unmatched command and control of the freight
within the FedEx network.
Leveraging FedEx Custom
Critical services:


Temp-Assure Validated Air features:

Ø Locates, picks up and services the container
Ø Delivers the container to the freight pickup location.
Ø Transports the container to a FedEx Express ramp, where
it is loaded on a FedEx Express flight.
Ø Picks up at the delivery ramp, completes the door-to-door
delivery and returns the container.
Ø Provides proactive notification throughout the shipment.
Ø Temp-Assure Validated Air is ideal for international shipments

 Benefits to
Customer
Ø Enhance customer service
Ø Improve inventory management
Ø Optimize transportation costs
Ø Reallocate resources
Ø Control cost by ordering what you need when you
need it, and have it delivered in time to meet
your required level of service
Ø Mitigate your investments and inventory and
infrastructure

 

 THANK YOU
