Documente Academic
Documente Profesional
Documente Cultură
Noise
Noise CONTEXT
Stimuli
(Experience,
(Experience, attitude,
attitude, skills)
skills) (Experience,
(Experience, attitude,
attitude, skills)
skills)
Perception
Perception Receptor
Receptor Mechanisms
Mechanisms
Idea
Idea Encoding
Encoding Perception
Perception
Symbol
Symbol Decision
Decision Decoding
Decoding
Sending
Sending Mechanism
Mechanism Medium Idea
Idea Interpretation
Interpretation
Verbal,
Verbal, Nonverbal
Nonverbal
Feedback
Verbal,
Verbal, Nonverbal
Nonverbal
Noise Noise
NONVERBAL COMMUNICATION
It includes:
1. Appearance
2. Body Language
Facial Expressions
Gestures, Postures & Movement
Smell & Touch
Voice & Sound
There is a distinction between the meanings we ‘give’ in words and the meanings we ‘give –off ’ in Non-
Verbal signals.
Non -Verbal signals are unconscious parts of our behavior which is a deeply rooted part in our entire
psychological makeup.
CLOTHING
NONVERBAL COMMUNICATION
HAIRSTYLE
NONVERBAL COMMUNICATION
JEWELRY
NONVERBAL COMMUNICATION
COSMETICS
NONVERBAL COMMUNICATION
POSTURE
NONVERBAL COMMUNICATION
How Body Language Communicates?
In addition, eye contact, pupil size, and the smile provide additional
cues to informed observers.
NONVERBAL COMMUNICATION
Facial Expressions
Forehead Wrinkles Anger
Gazing Up Thinking
ARMS
OK Signal Fine
V Sign Peace
NONVERBAL COMMUNICATION
GESTURE, POSTURE & MOVEMENT
NO SWEAT, READING THE
BODY LANGUAGE
Confident Restless
NONVERBAL COMMUNICATION
Concentrating Thoughtful
NONVERBAL COMMUNICATION
END