Managing the

challenges of
Global
Leadership
through
Effective
Training &
Development

Managing the challenges of Global
Leadership through effective Training &
Development
Challenges Involved:

Globalization & Competition
Focus on competencies, skills & Technology
Diversity in workforce (Individual Contributions)
Adaptability to the demands of International
assignments
Addressing new reality of Global Roles &
responsibilities
Cultural Assimilation & Adaptability

DIVERSITY TRAINING
Core Issues:

Male vs female
Cultural Diversity
Diversity in race, religion
Diversity of managing customers with cultural
diversity
Cultural awareness & sensitivity
DIVERSITY TRAINING
Objectives:

Increasing the awareness, knowledge,
understanding & attitude changes & skill
enhancement of employees
Raising Leadership awareness
Dissemination of factual information about
regulations & examining the concept of diversity
Relationships of a diverse workforce to
organizational effectiveness
Identification of factors that can influence
attitude & behavior of people towards others
Integrating the new mix of employees within
the organization culture & to eliminate inequities
in the organizational norms & value systems.

CONDUCTING DIVERSITY TRAINING
Individuals are asked to respond to
questionnaires on perceived similarities,
differences between groups of employees, their
communication styles, attribution of success &
failures
Group discussion focusing on enhancing people
awareness.
Attitude change training
Leadership development initiatives
Increasing coaching & mentoring skills, providing
methods for effective performance feedback
Resolving interpersonal conflicts
Increasing the effectiveness of communication
levels in between individuals
Preparing International Assignee
Core Challenges:

Cultural Shock
Interpersonal Relationship Building
Task effectiveness improvement while working in other
cultures
Cultural Awareness & Assimilation
Resolving doubts & conflicts

Effective Methods:
Pairing Leaders with HCNs
Increasing self-awareness & insight
Resolving adjustment difficulties of the individual & the
family
Socialization
Improving Interpersonal Skills

Developing Global Leaders
Leader Roles (multifaceted):

Motivating Multicultural Teams
Managing information across Multiple Time
Zones
Maintaining variety of relationships (alliances,
JVs, licensing etc) across cultures
Customizing services catering local market needs
Negotiating Business Deals
Communication & Network Building
Developing Global Leaders
Core Leadership skills involved:

Communication & Relationship Building
(networking) skills
Business Knowledge
Cognitive complexity
Emotional energy & drive
Flexibility
Sensitivity to cultural differences
Integrity
Developing Global Leaders
Global leadership.Core Challenges:

Educating: Inform through education services on a Global
Scale
Research: Support through identification & evaluation of
new technologies & techniques
Standards: Lead/participate in maintaining International
standards
Alliance Programs: generate growth & support through
partnerships

Learning Experiences:
Long-distance Multi-country projects
Expatriate assignments
Major Multi-country project experiences
Global responsibility for product/service

Developing Global Leaders
Vision
Purpose
Strategic
Direction
Provide & support
Global Leadership
initiatives
Membership Expanded
Cooperation &
Service
Integrated
Approach
Create a Global
Co-operative
Distributed
Approach
Education
Research
Standardization
Alliances
Portal access
Unified Service
Bundles
Organization
System
Partners