7 - SAP QM Level 1 Training

Copyright 2009 Tata Technologies. All rights reserved. All other trademarks are trademarks of their respective owners.
QUALITY MANAGEMENT

QUALITY MANAGEMENT
Test equipment
management
Quality planning
Quality notifications
Quality certificates
Quality
inspection
Quality control
Functions in the QM Component
QUALITY MANAGEMENT
QM
Quality Planning Functions
Quality Planning
l
Basic Master data
l
Inspection planning
QUALITY MANAGEMENT

Master inspection
character
Quality plan
Q uality info record
catalog
Quality documents
Sampling
procedure
Inspection
Method
Material master
record
Quality Planning
Basic Master Data
QUALITY MANAGEMENT
Operation
Char
10(width)
Char
20(Depth)
Copied
Referenced
Master
Record
Quality plan
(Maintain
Complete)
Master Insp Characteristic (MIC)
QUALITY MANAGEMENT
Master Insp Characteristic-control Indicator
Characteristics
Quantitative
Qualitative
Long Term
Inspection
Tolerance
Limits
Sampling
Procedures
Measured Value
recording
Documentation
of Exceptions
Single Values
Summarized
recording
Req. Char.
Optional. Char.
Inspection
Scope
QUALITY MANAGEMENT
Inspection method
Texts
How do you
want to
Inspect
Validity
?
QUALITY MANAGEMENT

Material
master
Q-Info Record
Procurement
Material 1
Material 2
Vendor
master
Vendor A
Vendor B
Release
Block
Status profile *
Quality assurance agreement
GR/Source inspection
Vendor's QM System (valid to)
* Model
Preliminary series
Goods receipt
Quality Info Record
QUALITY MANAGEMENT
Inspection
plan
Material 1236
Material 1235
Material 1234
Inspection P
l Which material is to be
inspected?
l What are the inspection
steps
?
l
What is to be inspected?
l How is the inspection to be
performed?
l Which test equipment do
you need?
l
Where is the inspection to
take place?
Criteria
Inspection plan
QUALITY MANAGEMENT
Inspection plan
Work centers
Master insp . charac.
Inspection method
Ref. operation set
Test equipment
(PRT)
Catalogs
Sample
determination/
Dyn . modification
Basic Data for Inspection Planning
QM
Basic Data
Basic Data for Inspection Planning
QUALITY MANAGEMENT
Quality Inspection Functions
QM
Quality Inspection
l
Inspection lot
processing
l
Results recording
l
Defects recording
l
Sample management
l
External systems
Quality Inspection
QUALITY MANAGEMENT
Inspection Lot Creation
Quality inspection
Inspection
lot
l Goods Inward
l Order (in production/
l Manual Inspection lot
Inspection Lot Creation
QUALITY MANAGEMENT
Sequence of Inspection Lot Processing
Insp . Lot Completion
Inspection
Insp . Lot Creation
Usage
decision

Material
Inspection
lot
Inspection Lot processing
QUALITY MANAGEMENT
Results Recording, Defects Recording
Recording inspection results
for inspection lot (operation - based)
Unplanned
Characteristic results
Activate
q uality notification
Quality Control
Planned
Defect data
Defect
data record
Defect type
Defect loc .
Cause
...
Quantitative characteristics
(measured)
Qualitative characteristics
(attributive)
Result recording , Defect recording
QUALITY MANAGEMENT
Inspection Lot Completion
OK Not OK
Make
usage decision
Quality score
is calculated
Quality level
is updated
Follow - up actions
Pcs
Dynamic modification rule
1
2
3
4
Mail
Inspection
lot
Inspection Lot completion
QUALITY MANAGEMENT
QM
Quality Certificate Functions
Quality Certificates
l
Certificate receipt
l
Certificate issue
l
Information System
Quality Certificate Function
QUALITY MANAGEMENT
QM
Archiving certificates
Goods issue
Output
determination
l Recipient
l Dispatch type
(fax/printer)
l Dispatch time
l Language
l Certificate profile
l
Data from
inspection
l Data from batch
classification
Delivery
Customer
l Material
l Batch
SD
Certificate Processing
SAP
ArchiveLink
Certificate
Certificate Processing
QUALITY MANAGEMENT
Example of a Certificate
IDES Holding AG, P.O. Box 160529, D - 60070 Frankfurt/M
Heathrow Airport
Airport Rd.
LONDON
Greater London
DE2 8UP
GB
Quality insp . certificate
Date
24.01.2001
Purchase order item/Date
Delivery item/Date
Order item/Date
Customer number
Material: Our /Your ref.
C - 202 Cover matt green RAL 6014 / 10 liter /
Charac . Unit Value
Lower
limit
Upper
limit
Density Kg/ m 1504.0 1450.0 1550.0
Batch 1 / Quantity 10 l
Viscosity cP 1710 1770
1756 Sample 1000123
Insp . date: 22.01.2001
Time: 08:30:45
1745 Sample 1000124
Insp . date: 22.01.2001
Time: 09:30:45
Example of a Certificate
QUALITY MANAGEMENT
QM
Quality Notification Functions
Quality Notification
l
Problem processing
l
Quality notification
structure
l
Notification
processing
QUALITY MANAGEMENT
Problem Processing with Quality Notifications :
Business Scenario
Customer complaints
Customer Vendor
Q
Company
Internal problems
Complaint against a vendor
Notification Type
QUALITY MANAGEMENT
Notification Type
Complaint upon
goods receipt
Complaint
against a
vendor
Problem notification
from production
Customer complaint
Customer
information
Shop floor
complaint
Internal feedback
QUALITY MANAGEMENT
QM
Quality Control Functions
Quality Control
l
Dynamic modification
of the inspection scope
l
Quality scores
l
Vendor evaluation
l
Quality-related costs

Quality Control
QUALITY MANAGEMENT
Dynamic Modification of the Inspection Scope (at
UD):
Dynamic Modification of the Inspection Scope (at UD)
Inspection Stages
Inspection lot
Skip
Reduced
Normal
Tightened
oooo
oooo
Xooo
oooo
Result of inspection of char - OK / Not
OK
Result from previous Insp. determine
quality level
oooo
oooo
QUALITY MANAGEMENT
Vendor Rating
Vendor Evaluation
Price
30%
Price Level
Price Behavior
On Time Delivery
Qty. Reliability
Quality
40%
GR Insp.
Line Comp.
Audit
Q. System
Warranty
Delivery
20%
- Manual Criteria
Design
Support
5%
Quality
System
5%
QUALITY MANAGEMENT
Quality inspection
Quality notification
Defect!
Nonconformity costs
QM
CO
Appraisal costs
Cost settlement
QM order QM order
Quality - Related Costs
QM order QM order
Quality Cost
QUALITY MANAGEMENT
QM
Quality Certificate Functions
Test Equipment Calibration
l
Master Data
l
Plan the calibration
l
Processing of calibration
Test equipment
QUALITY MANAGEMENT
Planning objects
Maintenance objects
Test equipment
group
PM
QM
Maintenance
order
Maintenance
strategy/
cycle
Planning a Calibration Inspection
General
maintenance
task list
Operations
Inspection
characteristics
Maintenance
plan
Test equipment Calibration
QUALITY MANAGEMENT
QM Information System (QMIS)
QM -
Info System
Inspection lots Quality notifications
QM Information System (QMIS)
QUALITY MANAGEMENT
Inspection Lot
Creation (Manual)
Inspection
Inspection Lot
Completion
Create inspection Lot
Select inspection specification
Determine Samples
Complete the inspection
Records the Defects
Record the Results
Update QM information system
Update quality level
Quality Score
Make usage decision
Process/Product Audit
QUALITY MANAGEMENT SCOPE
SAP R/3
QUALITY
MODULE
Manual Insp. Lot Creation
Process Audit
Product Quality Audit
Test Equipment Calibration
Equipment creation
Task list creation
Maintenance plan, Inspection lot
Result recording, usage decision
Customer Feed back and Analysis
Vendor status management
Release Quantity
Release Date
Vendor / GR block
Part level QM system
Status Management (PPAP)
Defect Recording
Action Box - Stock Postings
Corrective Action Notification
Rejection Booking
Vendor line rejection Quality notification
Subcontractor line Rejection notification
Internal Line rejection
Quality Information System
All kind of Quality Reports
Material Master
QM View
QM Control Key
Certificate Type
Inspection Type
Inspection Plan
Master Insp. char
Sampling Procedure
Sampling Scheme
Dynamic Mod. Rule
Insp. Method
QM Basic Data
Catalog
Code group
Selected Set

Inspection Lot Processing
Result Recording
Defect Recording
Usage Decision
Stock Posting
Quality Deviation and Approval
Document Management System
Test certificate
ARAI Report

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7 - SAP QM Level 1 Training

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Copyright 2009 Tata Technologies. All rights reserved. All other trademarks are trademarks of their respective owners.

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