Hotel industry

index
History
Introduction
Structure of hotel industry
Types of hotels
3 major player
CSR Activities
National & global issues
Financial data
Duties
Contribution to Indian contribution
Levels of products
Search quality
Development
references




History
Facilities offering hospitality to travelers have
been a feature of the earliest civilizations. In
Greco-Roman culture hospitals for
recuperation and rest were built at thermal
baths. During the Middle Ages various
religious orders at monasteries and abbeys
would offer accommodation for travelers on
the road.
1
st
hotel in hospitality industry The Tabard
Inn, Southwark, London
Inn means in other words, a roadhouse


medieval Europe they provide for the needs of
travelers, including food and lodging, stabling and
fodder for the traveler's horse(s) and fresh horses for
the mail coach.
For a period of about 200 years from the mid-17th
century, coaching inns served as a place for lodging for
coach travelers
One of the first hotels in a modern
sense was opened in Exeter in 1768
In 1812 Mivart's Hotel opened its doors
in London, later changing its name to
Claridge's.


Types
Upscale luxury
Full service
Historic inns and boutique hotels
Focused or select service
Economy and limited service
Extended stay
Timeshare and destination clubs
Motel

Types

Upscale luxury
An upscale full service hotel facility that offers luxury
amenities, full service accommodations, on-site full
service restaurant(s), and the highest level of
personalized and professional service.
Full service
Full service hotels often contain upscale full-service
facilities with a large volume of full service
accommodations, on-site full service restaurant(s),
and a variety of on-site amenities such as swimming
pools, a health club, children's activities, ballrooms,
on-site conference facilities, and other amenities.




Historic inns and boutique hotels

Boutique hotels are smaller independent non-branded
hotels that often contain upscale facilities of varying size
in unique or intimate settings with full service
accommodations. Some historic inns and boutique hotels
may be classified as luxury hotels.

Extended stay
Extended stay hotels are small to medium-sized hotels
that offer longer term full service accommodations
compared to a traditional hotel. Extended stay hotels
may offer non-traditional pricing methods such as a
weekly rate that cater towards travelers in need of
short-term accommodations for an extended period of
time. Similar to limited and select service hotels, on-
site amenities are normally limited and most extended
stay hotels lack on an on-site restaurant. Examples
include Staybridge Suites, Homewood Suites by
Hilton, Residence Inn by Marriott, element, and
Extended Stay Hotels.

Economy and limited service
Small to medium-sized hotel
establishments that offer a
very limited amount of on-site
amenities and often only offer
basic accommodations with
little to no services, these
facilities normally only cater
and market to a specific
demographic of travelers, such
as the budget-minded traveler
seeking a "no frills"
accommodation.

Timeshare and destination clubs
Timeshare and Destination clubs are a form of
property ownership also referred to as a vacation
ownership involving the purchase and ownership of
an individual unit of accommodation for seasonal
usage during a specified period of time. Timeshare
resorts often offer amenities similar that of a Full
service hotel with on-site restaurant(s), swimming
pools, recreation grounds, and other leisure-oriented
amenities. Destination clubs on the other hand may
offer more exclusive private accommodations such as
private houses in a neighborhood-style setting.
Examples of timeshare brands include Hilton Grand
Vacations, Marriott Vacation Club International,
Westgate Resorts, Starwood Vacation Ownership,
and Disney Vacation Club.

Motel
A motel is a small-sized low-rise
lodging establishment similar to
that of a limited service hotel
but not referred to as a hotel,
motels are often located
adjacent to a major road or
Interstate highway with little to
no amenities and often consist
of exterior-entrance rooms
using outdoor walkways.


3 MAJOR PLAYERS OF HOTEL
INDUSTRY
1. OBEROI HOTEL




2. HYATT HOTEL


3. TAJ HOTEL

OBEROI HOTEL
Founded 1934 , Founder Rai Oberoi
Headquarter- New delhi
MD & CEO - P. S. Oberoi, Vikram Oberoi
Products - Hospitality, Parent hotel,
Locations Banglore , Kolkata , Mumbai , Agra,
Shimla , Jaypur
Revenue - 271.16 crore
Awards Conde MAST traveller , best hotel in
india by CNBC Awaj ,2008 .
Hyatt hotel (Public com)
traded as nse
Founded 1957

Headquarter Shikago , illinois(US)

MD & CEO Thomas J. Tritzker

Locations All Over the brand

Revenue $3.95 billion

TAJ HOTEL (public com)
traded as bsc nsc
Founded 1903 Founded Jamsetji Tata
headquarter- Mumbai

MD & CEO Raymond dickson

Products - Hospitality & Tourism, Taj safaries , Taj
AIR, SPA.

Locations Mumbai , Banglore , GOA , Hydrabad,
udaypur.

Revenue $17436 MILLION

CSR ACTIVITIES
Contribute to make life better for people,
Weather they be riot victims in ahemdabad.
Helped cancer patients in londen.
Providing nutrition programm with low cost
Child nutrition programm
Colaboration with ICDS (Intrgrated child development
scheme)

NATIONAL & GLOBAL ISSUES
ETHICAL ISSUES
- Hiring of illegal immigrants
- underpaying workers

COMPLEXITY OF INDUSTRY

CHEAP LABOUR

Financial data
duties
The business duties of a receptionist may
include answering visitors' enquiries about a
company and its products or services

directing visitors to their destinations,
sorting and handing out mail, answering
incoming calls on multi-line telephones

A receptionist may also assume some
security guard access control functions for an
organization by verifying employee
identification, issuing visitor passes, and
observing and reporting any unusual or
suspicious persons or activities.


OTHER types of hotels
Historic Inns and boutique hotels
Bunker hotels
Cave hotels
Cliff hotel
Capsule hotels
Ice, snow and igloo hotels
Garden hotels
Railway hotels
Treehouse hotels



Contribution to Indian
economy
The growth of Indian economy increased the gross
domestic product above 8% .
.Domastic sectors growth has been reached to 30
million , Indian travel





Market size 117.7 billion .

FDI inflow $6754.49 million



Developments
1. Business opportunities has intencified elevated &
occupancy levels in India.






2. Economy boom & growth .
3. Competitor in world market .
4. foreigners, facilitating of people .


INDEX
History
Introduction
Types of tourism
3 major player
CSR Activities
National & global issues
Financial data
Contribution to Indian economy
Developments
References
History
Marco Polo in the 13th century; the "grand tour" of the British
aristocracy to Europe in the 18th century; and the journeys of
David Livingstone through Africa in the 19th century are all
examples of early tourism. Thomas Cook is popularly regarded
as the founder of inclusive tours in 1841 .


Before the 1950s, tourism in Europe was mainly a domestic
activity with some international travel between countries,
mainly within continental Europe. In the period of recovery
following World War II, a combination of circumstances
provided an impetus to international travel. Among the
important contributing factors were the growing number of
people in employment, the increase in real disposable
incomes and available leisure time, and changing social
attitudes towards leisure and work.
introduction
Tourism is travel for recreational, leisure, or
business purposes, usually of a limited duration.
Tourism is commonly associated with trans-
national travel, but may also refer to travel to
another location within the same country.

Tourism has become a popular global leisure
activity. Tourism can be domestic or
international, and international tourism has
both incoming and outgoing implications on a
country's balance of payments. Today, tourism is
major source of income for many countries, and
affects the economy of both the source and host
countries, in some cases it is of vital importance.

Types of tourism
Domestic tourism, involving residents of the
given country traveling only within this country.

Inbound tourism, involving non-residents
traveling in the given country.

Outbound tourism, involving residents traveling
in another country.
3 major players in tourism
MAKE MY TRIP

THOMAS COOK

COX & KINGS

1.| MakeMyTrip
1.Corporate office Gurgaon, Haryana
2.Establishment 2000

3. Founder Deep Kalra
4.Business Online Travel Company
5. Revenue US$ 228.82 Million
6.Offering domestic and international travel services
which comprises of flight, train and bus tickets,
holiday packages, hotel reservations and other
services.
7. Awards best travel portal(2012), best travel facilitator
, best mobile strategy & solution.
2 | Thomas Cook
1.Corporate office London, UK
2.Establishment 1881
3.Website www.thomascook.in |
4.Thomas Cook (India) Ltd is one of the leading travel
companies in India operating in more than 98 cities
5. Locations- Sri Lanka and Mauritius.
6. Services - MICE, Corporate Travel Management, Foreign
Exchange, Insurance, Leisure Travel and E-Business.
7.Awards - The Most Trusted Brand by The Brand Trust
Report
8.won many prestigious awards in travel category.

Cox & Kings

1.Corporate office Mumbai, Maharashtra
2.Establishment 1758
3.Website www.coxandkings.com |
4.Headquarter - Mumbai.
5.Offices locations - UK, Japan, USA, Russia, Dubai and
Singapore.
6.Revenue 78.64 crore (2010)
7.Awards BEST LUXURY OPERATOR
BEST INTERNATIONAL OPERATOR
BEST USE OF DIRECT MARKETING




CSR ACTIVITIES
Tangent Inc took initiatives to keep tourist
destinations clean


Initiating the Clean Showcase of India

Phased Planning for Clean Destinations

Tools to keep the sites clean

NATIONAL & GLOBAL
ISSUES
Tourism is a highly taxed industry.
Global standardization has produced less unique locales.
Tourism and travel are highly dependent on the cost of fuel
The wireless communications world means that one can be
there without being there.
Security & safety is a major challenge to the tourism and
travel industry.
Closely related to safety issues are health issues such as
pandemics that can easily cause tourism panics.


FINANCIAL DATA
CONTRIBUTION TO INDIAN
ECONOMY
DEVELOPMENTS
Tourists have a wide range of budgets and tastes,
and a wide variety of resorts and hotels have
developed to cater for them.
The developments in technology and transport
infrastructure, such as jumbo jets, low-cost
airlines and more accessible airports .
biological diversity
Sustainable development.

REFERENCES
WIKIPEDIA

WWW.TOURISM.IN

WWW.HOTELINDUSTRY.ORG

WWW.DUSINEWS.COM

WWW.INCREDIBLEINDIA.COM



Thank you