Presented By :

Akil Jaria
Harikrishnan Nair
Mayur Mestry
Six sigma is a business statistical Strategy
Is to identifying defects and removing them from
the process of products to improve quality
A defect is defined as any process output that does
not meet customer specifications
Statistical measure to objectively evaluate
processes

What is six sigma..????
Philosophy: Make fewer mistakes in all that
we do.
Statistical Measurement: Helps gage
adequacy of product, process and services
Metric: A measuring system
Business Strategy: Good quality reduces cost
What is six sigma..????
The Six sigma was founded by Motorola in the
1970s.
Out of senior executive Art Sundry's criticism of
Motorolas bad quality.
They founded a connection between increases in
quality and decreases in costs of production.
Bill Smith, Father of six sigma introduce this
quality improvement Methodology to Motorola.

History of six sigma
Quality management program developed by Motorola in the 1980s.
Management philosophy focused on business process improvements to:

Eliminate waste, rework, and mistakes
Increase customer satisfaction
Increase profitability and competitiveness

Six Sigma Definition
Different Six Sigma Belts
Champions
Master black belt
Black belt
Green belt
Team member


Six Sigma Methods
DMAIC DMADV
Define
Measure
Analyze
Improve
Control

Define
Measure
Analyze
Design
Verify

DMAIC Explanation
Define the system, the voice of the customer and their
requirements, and the project goals, specifically.
Measure key aspects of the current process and collect relevant
data.
Analyze the data to investigate and verify cause-and-effect
relationships.
Improve or optimize the current process based upon data
analysis using various techniques.
Control the future state process to ensure that any deviations
from the target are corrected before they result in defects.

DMADV Explanation
Define design goals that are consistent with customer
demands and the enterprise strategy.
Measure and identify product capabilities, production
process capability, and risks.
Analyze to develop and design alternatives

Design an improved alternative, best suited per
analysis in the previous step
Verify the design, set up pilot runs, implement the
production process and hand it over to the process
owner(s)

DMADV Explanation (cont..)

Statistical view of Six Sigma
Sigma level

Sigma (with
1.5 shift)

DPMO

Percent
defective

1 -0.5 691,462 69%
2 0.5 308,538 31%
3 1.5 66,807 6.7%
4 2.5 6,210 0.62%
5 3.5 233 0.023%
6 4.5 3.4 0.00034%
7 5.5 0.019 0.0000019%
Why companies Implement Six
Sigma?
Quality Improvement
Improved Process Flow
Employee Skills
Improve Market Shares
Earnings and Profitability
Customer Satisfaction
Focus of Six Sigma
Accelerating fast breakthrough performance
Significant financial results in 4-8 months
Ensuring Six Sigma is an extension of the Corporate
culture, not the program of the month
Results first, then culture change!
Can Six Sigma Fail ??
Leaders Involvement
Clearly Defined Strategy
No Accountability
Resource Allocation
Does Organization adopt or adapt
Focus of six sigma

Y = f(X)

Y = Dependent variable, Effect, Output of the
process

X = Cause, Independent variable, Input to the
process
Why Six Sigma and not TQM?
Total Quality Management
Customer Driven
Focuses on processes
Prevents defects
Improves overall
efficiency
Six Sigma
Driven internally
Focuses on outcomes
Fixes defects
Improves bottom line