Presentation compiled by: Shaymaa Kadry, PMP

E-mail: shkadry@live.com
Twitter: Shaymaa_Kadry
Communications has many dimensions:
A B
Verbal
Informal
Horizontal
External
Non verbal
Formal
Vertical
Internal
What else
1
Identify Stakeholders
2
Plan Communications
3
Distribute Information
4
Manage stakeholders
Expectations
5
Report performance

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Inputs
Tools and
Techniques
Outputs
Project charter
Procurement documents
Enterprise Environnemental factors
Stakeholder analysis
Expert Judgment
Stakeholder register
Stakeholder management strategy
Inputs
Project charter
Procurement documents
Enterprise Environnemental factors
Tools and Techniques
Stakeholder analysis: a process of systematically gathering and analyzing
quantitative and qualitative information to determine whose interests
should be taken into account throughout the project.
Stakeholder analysis generally follows certain steps:
Assess how they are likely to react/respond
Identify Potential Impact
Identify All Potential Stakeholders
Keep
satisfied
Manage
Closely
Monitor
(Minimum
effort)
Keep
Informed
Tools and Techniques
Expert Judgment
Outputs
Stakeholder register
Stakeholder management strategy
Inputs
Tools and
Techniques
Outputs
Stakeholder register
Stakeholder management startegy
Enterprise environmental facors
Organizational process assets
Communication requirement analysis
Communication technology
Communication models
Communication methods
Communication management plan
Project document updates
Stakeholder register
Inputs
Stakeholder management startegy
Enterprise environmental facors
Organizational process assets
Communication requirement analysis
Tools and Techniques
Communication technology
Communication models
Communication methods
Communication management plan
Outputs
Project document updates
Inputs
Tools and
Techniques
Outputs
Project management plan
Performance reports
Organizational process assets
Communication methods
Information distribution Tools
Organizational process assets
Project management plan
Inputs
Performance reports
Organizational process assets
Communication methods
Tools and Techniques
Information distribution Tools
Organizational process assets
Outputs
Inputs
Tools and
Techniques
Outputs
Stakeholder register
Stakeholder management strategy
Project management plan
Issue log
Change log
Organizational process assets
Communication methods
Interpersonal skills
Mangement skills
Organizational process assets updates
Change requests
Project management plan updates
Project document updates
Stakeholder register
Inputs
Stakeholder management strategy
Project management plan
Issue log
Change log
Organizational process assets
Communication methods
Tools and Techniques
Interpersonal skills
Mangement skills
Organizational process assets updates
Outputs
Change requests
Project management plan updates
Project document updates
Inputs
Tools and
Techniques
Outputs
Project management plan
Work performance information
Work performance measurements
Budgets forecasts
Organizational process assets
Variance analysis
Forecasting methods
Communication methods
Reporting system
Performance reports
Organizational process assets updates
Change requests
Project management plan
Inputs
Work performance information
Work performance measurements
Budgets forecasts
Organizational process assets
Variance analysis
Tools and Techniques
Forecasting methods
Communication methods
Reporting system
Performance reports
Outputs
Organizational process assets updates
Change requests
Potential
Strategies for
gaining support
or reducing
obstacles
Assessment of
Impact
Stakeholder
Interest(s) in the
project
Stakeholder
Encode
Decode
Decode
Encode
Sender Receiver
Medium
Message
Feedback
Noise
Noise