Documente Academic
Documente Profesional
Documente Cultură
S. Glory Swarupa
ni-msme, Hyderabad
Characteristics of a Good Trainer
Training is a structured process that provides
participants with the knowledge & skills
needed to perform a task by changing the
attitude to use them
WHAT IS TRAINING?
PRINCIPLES OF TRAINING
Training includes teaching, coaching, critiquing and mentoring. Most
trainers perform all (or at least some) of these tasks.
Training can be handled as an event sponsored by a unit, district, or
council, and often involves training teams with several members.
Training can be handled as a one-on-one activity or as self-
instruction, depending upon particular circumstances.
Not everyone is cut-out to be a trainer. A good trainer has specific
skills and qualities that distinguish them from others.
As trainers one should all be committed to continuous improvement.
CRITERIA FOR A GOOD TRAINER
GENERAL CHARACTERISTICS OF A GOOD TRAINER
Exhibits Professionalism
Has Good Communication Skills
Can Relate to the Group
Is well Organized
Has Positive Personality Traits
PROFESSIONALISM
Serves as a Role Model
Demonstrates Mature Behavior
Exhibits Confidence
Enthused about Training
Considers training as an opportunity to develop the skills of others.
COMMUNICATION SKILLS
Sets Objectives
Clearly Explains Concepts
Demonstrates Tasks and Procedures
Creates a Supportive Learning Environment
Listens Actively and Sensitively
Understands that actions often speak louder than words.
RELATES TO THE GROUP
Exhibits Rapport
Friendly and Congenial towards Everyone
Encourages Questions and Discussion
Skilled at Conflict Resolution
Has the composure to lead and control a group without being overbearing.
ORGANIZED
Can Balance Multiple Responsibilities
Manages Time Effectively
Develops Detailed Plans in Advance
Prepares for Alternatives or Mishaps
Realizes that time is a valuable resource for everyone.
GOOD TRAINER PERSONALITY TRAITS
Patient
Flexible
Empathizes with Others
Nurturing
Creative
Committed
Team Player
Exhibits behavior that supports the transfer of knowledge to others.
PERSONAL SUPPORT
What is an obvious qualification for a good trainer?
The ability to do a job/task well, and superior technical knowledge or skills.
Is technical expertise enough?
Although knowledge and experience provide an edge, it alone does not
make you a good trainer. The ability to communicate effectively, and a
willingness to constantly improve are more important.
How can leaders/trainers grow and improve?
Personal support outside formal training courses is one way of building
self-confidence and establishing relationships. Basically this comes in the
form of helping friends and seeking advice from others.
WHEN DO SCOUT LEADERS NEED
PERSONAL SUPPORT?
When they dont know how to get started.
When they need more information.
When the have difficulty interpreting information.
When they are undecided or confused.
When they need to put their Scouting role in perspective.
When they need encouragement.
When they need recognition (a pat on the back).
THE GOOD TRAINER/ LEADER
EQUATION
Technical Proficiency
+
Personal Support
=
An Effective Trainer/Leader
One of your primary objectives should be to help a friend.
PERSONAL SUPPORT - KEY POINTS
Be sure you understand the type of support being asked for.
Personal Support and Practical Support are different:
Personal Support helps to build confidence and deals with
human relationships. Deals with Emotional issues.
Practical Support provides assistance with materials,
equipment, or specific skills. Deals with Physical issues.
There are no standard answers to personal support issues because
no two leaders are exactly alike.
It is important to encourage frank discussion and free exchange of
concerns, as described in the Supportive Environment hand-out.
RESPONSIBILITIES OF TRAINERS
AS TRAINERS ONE SHOULD STRIVE TO:
Keep our skills sharp, our knowledge current, and our hearts and
minds always open;
Provide personal support whenever it is needed to help develop
effective Scout leaders;
Build lasting friendships and weld them together with the spark
that is created by the fun of Scouting;
Utilize personal support to build a strong team of Scout leaders
who enjoy working together.
SCOUTING PRINCIPLES = PERSONAL
SUPPORT
Cub Scout Promise to help other people
Law of the Pack The Cub Scout gives good will
Boy Scout Oath To help other people at all times
Boy Scout Law A Scout is helpful
Boy Scout Motto Do a good turn daily
Venturing Oath to help others
Thank You
gloryswarupa@nimsme.org