BALANCED SCORECARD

APPLICATION IN PUCE
Damin Salcedo
Monserrath Aginaga
Salom! Bena"o
Pa#lo Da$id
Introdction
VISION
En los %r&'imos a"os( la PUCE(
)ndamentada en el %ensamiento *
en las directrices %edag&gicas
ignacianas( se consolidar como n
sistema nacional integrado
com%etiti$o * atososteni#le( con
in)raestrctra tecnol&gica de
$angardia+
Ser reconocida %or s gesti&n !tica
en ser$icio de la comnidad( * %or s
estrctra acad!mica moderna %ara
la )ormaci&n de %ro)esionales con
res%onsa#ilidad social+
Ser tam#i!n reconocida %or los
resltados de la in$estigaci&n
cient,-ca desarrollada en ss
nidades acad!micas( %or reali.ar s
gesti&n con el a%o*o de n sistema
t!cnico( inno$ador * e)ecti$o( con
%rocesos e-cientes * recrsos
hmanos ca%acitados *
com%rometidos con la misi&n
institcional+
/inancial
Strategic Theme Objective Indicator
0o1 1ell the ni$ersit*
de$elo% -nancial
resorces2
Measre general #dget %er)ormance 3 o) monetar* )nding
3 o) #dget increase 4timeline5
N6 o) ne1 )nders 4timeline5
Manage )nds )rom actal cstomers 3 o) #dget )rom stdents #ills
income7ca%ita $s+ s%end7ca%ita
3 o) s#$entions 1ithin actal stdents
0o1 1ell is the scholarshi%
s*stem2
Im%ro$e scholarshi% s*stem N6 o) stdents std*ing in scholarshi%
%rograms
3 o) #dget allocated to stdents
-nancial s%%ort
Increase scholarshi%s N6 o) scholarshi% %rograms #et1een
instittions
N6 o) agreements to #ene-t stdents
8hat is the allocation )or
research and in$estigation2
De$elo% teachers )ormation %rograms N6 o) %rograms
3 o) teachers enrollment
3 o) #dget directed to %rograms
In)rastrctre and sstaina#ilit* 3 o) rein$estment )rom teachers trained
3 o) #dget allocated to o%erational
needs )or research and de$elo%ment
0o1 are managed assets
in the PUCE2
Im%ro$e tangi#le assets )or ni$ersit* Bdget directed to in$estment
3 o) #ene-ts rein$ested
Im%ro$e TIC9s on ni$ersit* Bdget allocated to in)ormation
technolog*
Internal Bsiness Processes
Strategic Theme Objective Indicator
0o1 1ell is the le$el o)
teaching7learning
e'cellence2
Im%ro$e teaching e'cellence No+ o) teaching a1ards
No+ o) corse e$alations
Increase e'cellence in de$elo%ing
learning and learning s:ills
Degree o) de%lo*ment o) technolog* in
learning e'%erience
0o1 e;ecti$el* is the
crriclm7%rogram
e'cellence and inno$ation2
0eighten crriclm e'cellence and
inno$ation
No+ o) ne1 corses de$elo%ed
Degree o) inno$ation
Introdce ne1 %rograms and
inno$ations
Timeliness o) deli$er* o) ne1 %rodcts
0o1 1ell is the <alit* and
crrenc* o) )aclt*2
Im%ro$e <alit* )aclt* 3 o) )aclt* de$elo%ment %lans
Increase crrenc* o) )aclt* and
classroom material
Utili.ation rate o) mltimedia in
classroom
8hat is the le$el o)
e=cienc* and e;ecti$eness
o) ser$ice2
Im%ro$e %rodction e=cienc* 3 o) stdents com%leting ndergradate
and gradate %rograms
3 o) Bdget dedicated directl* to
learning
0eighten stdent ser$ices
e;ecti$eness
T*%e and No+ o) ser$ices %ro$ided
Cstomer Pers%ecti$e
Strategic Theme Objective Indicator
0o1 to o%timi.e the satis)action
o) the stdents2
Ma:e the Di%lomas internationall*
recogni.ed +
N> o) Di%lomas 1ithin national
and international ran:ings+
Im%ro$e the integration o) the
stdents into the la#or mar:et+
3 o) stdents 1ith a ?o# one
*ear a)ter their gradation+
0o1 to o#tain ctting edge
technolog*2
Creating strategic alliances 1ith
other ni$ersities and
go$ernments+
N> o) technological e'change
contracts+
Allocate more PUCE9s #dget into
technolog*+
3 o) the #dget in$ested in
technolog*+
0o1 to increase scienti-c
research2
Create PhD di%lomas in PUCE+ N> o) PhD stdents in PUCE
Create research %rograms 1ithin
%ostgradate di%lomas+
N> o) %ostgradate research
%rogram in PUCE+
0o1 to im%ro$e the academic
strctre2
Allo1 the stdent to select their
corses+
N> o) corses a$aila#le
Create corse e$alation+ N> o) corses e$alated
0o1 to edcate stdents social
res%onsi#ilit*2
Create %artnershi% 1ith social
N@Os+
N> o) stdents integrated into
an N@O
Create corse o) hman
resorces+
N> o) stdents 1hich attended
to the corse
Learning and @ro1th
Strategic Theme Objective Indicator
0o1 man* teachers 1ith
gradate %rograms M+A+ (
MSc( doctorate are in
PUCE2
Increase the nm#er o) teachers 1ith
high gradate degrees
Im%ro$ement in the e'cellence
0igher research
Encorage teachers to :ee% std*ing
and o#taining a %ost gradate degree
Better %ro)essionals and edcators
0o1 mch )eed#ac:
teachers recei$e 2
Im%ro$e teacherA area
commnication
Reglar im%ro$ement o) the teachers
Im%ro$e areaA )aclt* concil Reglar im%ro$ement o) the edcation
8hatBs the range o)
a#senteeism in PUCE2
Redce teacher a#senteeism 0igher )ll time teachers rate
Longer 1or:ing time
Redce stdent a#senteeism and
dro% college
0igher nm#er o) stdent di%lomas
0o1 man* resorces has
PUCE2
Im%ro$e technical e<i%ment Better nderstanding and %ractice o)
the theories
0eighten stdent and teacher
resorces
0igher :no1ledge
0o1 man* con)erences
and training sessions are
there2
0eighten the nm#er o) con)erences U%dated :no1ledge
0eighten the nm#er o) training
sessions
Trained teachers and ser$ice %ersonal