Levels of management.

Arranged managerial positions in an

organization.
Characteristics of Hierarchy.
o Contacts between superiors & subordinates.
o Instruction must be received from one boss.
o Due to contact with top & bottom people, managers is
well in form about the activities & people for whom he is
responsible.
o Limited span of control.
o Important decisions are made by top level of managers.
Top level management.
1. Board of directors.
2. Managing directors.
3. General manager.
4. Senior executive.

Top management functions.
o Overall management.
o Overall operations.
o Overall relationships.

A. Functions of shareholders through board.
B. Functions of Board of Directors.

a. Analyzing and deciding important matter
concerning the organization.
o Deciding long range policies, objectives programs and
budgets etc..
o Designing broad organization structure.
o Controlling financial and operating results of the
organization.
C. Functions of chief executives.
a. Functions of guidance and direction.
o Explaining and interpreting policies, programs.
o Executing plan by giving appropriate orders.
o Ratifying or modifying the programs set by
departmental managers for achieving organizational
goal.

b. Functions of integrating.
o Integrating various departments by prescribing
organizational relationships.
o Prescribing and defining authority and responsibility of
various departments.
o Creating and providing concussive environment in the
organization for efficient functioning
o Providing effective leadership in the organization
C. Functions of review and control.

o Organizing meeting for reviewing functional
performance.
o Suggesting and effecting corrective actions.
o Preparing and presenting progress and control report.
o Informing B.O.D. functioning of organization.
o Staffing functions.
o Public relation functions.
Functions of Top-level management.

1. Determining objectives.
2. Framing of policies.
3. Formulation of plans.
4. Organizing.
5. Assembling the resources.
6. Controlling.
Middle level management.
o Departmental Heads.
o Assistant Departmental.
o Heads or Divisional Heads.
o Sectional Heads.

Top Management forces them to act in
accordance with its policies, direction and
guidance.
Lower manager puts pressure over them for
accepting and accommodation its ideas and
views.
Middle managers themselves are interrelated
and they expect greater cooperation and
working facilities.
Functions of middle level management.

o To execute various functions of organization so that top
management gets enough time for integrating overall
functioning of the organization.
o To cooperate among themselves with top management
and with supervisors so that organization functions
without any impediment.
o To integrate various parts of the organization.
o To develop and inculcate feeling among employees for
subordination of individual goals to organizational goals.
o To develop and train employees in the organization for
better functioning and for filling future vacancies.
Supervisory Management.
Functions.
o To supervise and control employee functioning.
o Planning the activities of his section, classifying and
assigning jobs to worker.
o Guiding workers about work procedure.
o Managing and arranging the necessary material and tool.
o Providing on the jobs training to workers.
o Maintenance of machinery, tools etc.
o Giving advice to management about working
environment.
o Solving problems of workers.
o Communicating the problems of workers, which are not
solved at his level.
o Maintaining discipline among workers and developing in
them right approach for work.
o Maintaining good human relations.