DESKTOP

VIRTUALIZATION
BRINGING THE CLOUD INTO REACH
An introduction to Virtual Desktop
Technologies

Changes in the Virtual Desktop
landscape

Practical applications of Virtual Desktop
Technology

Demonstration & Q & A

Todays Agenda
Virtual Desktop Technology
INTRODUCTION
Virtual Desktops & their underlying infrastructure are
generally referred to as Virtual Desktop Infrastructure
(VDI) or Server Hosted Virtual Desktops (SVHD).

This technology has been in existence since ~1999

Citrix Pioneered Application Virtualization with WinFrame
& Metrafame

Initial adoption in the mid-market was to reduce
expensive WAN requirements



Virtual Desktop Technology
INTRODUCTION
Velocity in delivering true desktop experience
wasnt realized until 2006

Over 330 unique acquisitions made by major
players from 2009 to current

VDI is now very mature, largely due to Enterprise
Business & Education

Affordability of this has never been in better for
SMBs

Virtual Desktop Technology
INTRODUCTION



2014 Server Virtualization Adoption
SMB Sector; companies < 500 users.
Source: Aberdeen Group.
>71% of SMBs have a hypervisor today
Virtual Desktop Technology
INTRODUCTION
Most VDI deployments meet TCO expectations
Virtual Desktop Technology
INTRODUCTION
VDI Successes
Rate of success for VDI deployments
consistently on the rise

Less complicated, more integrated VDI
platforms

Higher flexibility for end-users and system
administrators alike

Consistently improved end-user experience






Virtual Desktop Technology
INTRODUCTION
83% of mid-market
companies reporting VDI
adoption
No plans
Evaluation
Proof of Concept
Departmental/Role Deployment
Enterprise-Wide Deployment
7
6
14
24
49
17
4
34
37
8
19
17
20
18
26
InfoWorld/IDC
VDI Adoption Study
January 2013 - 13,041 Respondents
% Respondents (20-500) % Respondents (500-1000) % Respondents (1000-5000)
Virtual Desktop Technology
INTRODUCTION
Virtual Desktop Technology
INTRODUCTION
2014 SHVD Adoption Poll
SMB Healthcare Sector
63%
Virtual Desktop Technology
INTRODUCTION
2014 SHVD End-User Devices
SMB Healthcare Sector
Traditional End-User equipment is being replaced by VDI
Virtual Desktop Technology
INTRODUCTION
VDI by industry
Supporting BYOD initiatives
Virtual Desktop Technology
The Landscape
VDI Architecture: 2010
Virtual Desktop Technology
The Landscape
The leading reasons for failed VDI Deployments:

The personnel responsible for Storage, Networking, Servers, and
End-User support must all operate as one.

The Siloed-approach of years-past no longer works

Soviet Bloc-era desktops - users had little to no permission

Inability to determine performance & operational issues

Proof-of-Concept is scaled beyond scope without
additional resources





Virtual Desktop Technology
The Landscape



VDI Architecture: 2014
Fewer Components

Tight integration between systems

Vastly improved management
Virtual Desktop Technology
The Landscape
VDI has changed substantially




Virtual Desktop Technology
The Landscape
Fueling the change
Full-frame rate support for up to 4 monitors

HD+ video resolutions

Accessibility of local devices, including USB devices

An always-on desktop experience.

No updates, no downtime, no interruptions.

A consistent desktop experience accessible on any device




MANAGEMENT

High ratio of users to
admins

Single-pane-of-glass End
User device management


Ease of OS/Application
deployment

SECURITY

BYOD/BYOC environments


Delegated Administration


Sensitive or Confidential data


FLEXIBILITY

Interchangeable
hardware

Zero-touch deployment


Easy spares /
replacement policy



Benefits of VDI
Ultra-fast (even automated) deployment of virtual
desktops

Support BYOD/BYOC without complete policy rewrite

Secure/Regulated environments

Zero-client, Zero VPN solution

Consistent, enhanced performance regardless of end-
user device

Benefits of VDI
VDI Case Study
Large scale systems migration
Organization of 220 professional office employees
Five primary groups of users in three offices
End-users require access to internally-delivered
applications while traveling
Complex and poorly performing VPN solution
Inconsistent end-user access and experience
Geographically distributed office locations



VDI Case Study
Large scale systems migration
Zero client technology permits pre-staging end-user
equipment

VDI technology permits new systems to be brought
fully online while old systems remain in-use

Centralized management of end-user hardware
permits knife edge go-live process

Single point of management allows existing IT staff
to more thoroughly manage a higher density of
end-users.




VDI Case Study
Large scale systems migration


END-USER DEVICE(S)
INFO & CONFIG
VDI Case Study
Regulated Data
Healthcare provider with 14 physicians and 43 support staff

Geographically dispersed offices with central IT staff

Personnel that dont have a single assigned computer.

Required access to legacy EMR systems

Need to access sizeable data files that are subject to HIPPA and
HITECH regulation

Limited IT staff. Theyre unable to support office technology
systems

Regular audits are a strain to existing staff. Mix of fixed and
mobile technology presents audit challenge.




VDI Case Study
Regulated Data
Centralized access to a managed Virtual Desktop using fixed or mobile
technology.

Server-powered desktops that provide superior resources than
traditional machines

Ability to increase Physician workload by removing dictation and data
re-entry into eHR / EMR system.

Eliminate inconsistent performance for Physicians and Staff alike
between offices

Improved workflow; Physicians can securely access eHR / EMR at
home.

No Regulated Data leaves the organization

Audit-friendly single entry point access logging provided for regulators


VDI Case Study
Mobile sales force
Organization with multiple sales people that travel to
customers offices

Backoffice sales support staff process orders on a delay

Need for electronic data capture and electronic
signatures

Core applications not touch, tablet, or mobile enabled




VDI Case Study

Mobile Sales People
Using VDI, key applications are able to be delivered to
any device

Centralized retention of captured data (photos) permits
backoffice staff to work in conjunction in real-time with
field sales staff

Native human interface abstraction permits touchscreen
interface with key applications

Secure access to key applications using fixed and
mobile devices provides greater flexibility



Summary
VDI is gaining rapid adoption in SMB and midmarket
organizations

Cost to implement continues to steadily decline

Automated deployment of virtual desktops is a reality

VDI enables BYOD to be easily realized

An immense variety of client options are available




Questions?
More Information?
Lawrence Cruciana
lcruciana@corp-infotech.com

2424 North Davidson St.
Suite 111
Charlotte, NC 28205


704.392.3031
DESKTOP
VIRTUALIZATION
ALWAYS ON, ALWAYS AVAILABLE
DEMONSTRATION
Three Scenarios

Office Worker: Centrally managed, zero footprint desktop

Mobile Worker: Need access to corporate data and applications
securely while away from the office

Highly Mobile Worker / BYOD: Needs access to non-native
corporate applications and data across devices
VDI Demonstration
DESKTOP
VIRTUALIZATION
BRINGING THE CLOUD INTO REACH
CORPORATE
INFORMATION
TECHNOLOGIES

2424 North Davidson St.
Suite 111
Charlotte, NC 28205

704.392.3031