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Copyright 2008 Huawei Technologies Co., Ltd. All rights reserved.
WCDMA RAN Call
Drop KPI and Related
Counters
Copyright 2008 Huawei Technologies Co., Ltd. All rights reserved. Page2
Objectives
Upon completion of this course, you will be able to:
Describe call drop counter system
Know how to calculate call drop KPI
Copyright 2008 Huawei Technologies Co., Ltd. All rights reserved. Page3
Contents
1. Definition Of a Call Drop
2. Typical Call Drop KPI and Related Counters
3. Counters Indicating the Call Drop Reason

Copyright 2008 Huawei Technologies Co., Ltd. All rights reserved.
How to Define Call Drop?
Normally CN will trigger release procedure after a service is
over.
For release triggered by RNC, if the release reason is one
of the following, it is not defined as call drop.
User inactivity
UE generated signaling connection release
If RNC triggers release procedure but the reason is not one
of the previous two, it is defined as call drop.
Page4
Copyright 2008 Huawei Technologies Co., Ltd. All rights reserved.
Procedure for Normal Release
Two scenario for normal release:
Page5
CN RNC
IU Release Command
IU Release Complete
Scenario 1: CN triggers release.
CN RNC
IU Release Command
IU Release Complete
IU Release Request or
RAB Release Request
Scenario 2: RNC triggers release but the reason is user
inactivity or UE generated signaling connection release .
Copyright 2008 Huawei Technologies Co., Ltd. All rights reserved.
Procedure for Call Drop
If RNC triggers release but the reason is not user inactivity
or UE generated signaling connection release, it is
considered as call drop.
Page6
CN RNC
IU Release Command
IU Release Complete
IU Release Request or
RAB Release Request
Copyright 2008 Huawei Technologies Co., Ltd. All rights reserved. Page7
Call Drop Ratio
Call drop ratio in Statistic:

RNC KPIs (Average Value during N days)
All Service CDR
CS AMR Call Drop Ratio [%] 0.48%
VP Call Drop Ratio [%] 0.92%
PS Service Drop Ratio [%] 0.34%
HSDPA CDR HSDPA Service Drop Ratio 0.27%
HSUPA CDR HSUPA Service Drop Ratio 0.29%

Release Iu or RAB of Number
drops Call of Number
Ratio Drop Call
Copyright 2008 Huawei Technologies Co., Ltd. All rights reserved. Page8
Contents
1. Definition Of a Call Drop
2. Typical Call Drop KPI and Related Counters
3. Counters Indicating the Call Drop Reason

Copyright 2008 Huawei Technologies Co., Ltd. All rights reserved. Page9
CS Service Drop Ratio
This KPI can be used to evaluate the call drop ratio of the
CS service in an RNC or a cluster.
KPI name CS Service Drop Ratio
Measurement
Scope
CELL
Formula CS Service Drop Ratio=(CS RAB Abnormal Release/CS RAB
Release)*100%
Associated
Counters
CS Service Drop
Ratio=[VS.RAB.AbnormRel.CS/(VS.RAB.AbnormRel.CS+VS.RAB
.NormRel.CS)]*100%
Notes The RNC level KPIs is calculated by aggregating all the cell counters.
Copyright 2008 Huawei Technologies Co., Ltd. All rights reserved. Page10
Related Counters
VS.RAB.AbnormRel.CS (ID: 67179778)
Number of CS RABs abnormally released for cell
VS.RAB.NormRel.CS (ID: 67179779)
Number of CS RABs normally released for cell
Copyright 2008 Huawei Technologies Co., Ltd. All rights reserved. Page11
AMR Call Drop Ratio
This KPI can be used to evaluate the call drop ratio of the
AMR service in an RNC or a cluster.
KPI name AMR Call Drop Ratio
Measurement
Scope
CELL
Formula AMR Call Drop Ratio=(AMR RAB Abnormal Release/AMR RAB
Release)*100%
Associated
Counters
AMR Call Drop Ratio
=[VS.RAB.AbnormRel.AMR/(VS.RAB.AbnormRel.AMR+VS.RAB.
NormRel.AMR)]*100%
Notes The RNC level KPIs is calculated by aggregating all the cell counters.
Copyright 2008 Huawei Technologies Co., Ltd. All rights reserved. Page12
Related Counters
VS.RAB.AbnormRel.AMR (ID: 67180082)
Number of CS AMR RABs abnormally released for cell
VS.RAB.NormRel.AMR (ID: 67190518)
Number of CS AMR RABs normally released for cell(not
including WB-AMR)
Copyright 2008 Huawei Technologies Co., Ltd. All rights reserved. Page13
VP Call Drop Ratio
This KPI can be used to evaluate the call drop ratio of the
VP service in an RNC or a cluster.
KPI name VP Call Drop Ratio
Measurement
Scope
CELL
Formula VP Call Drop Ratio=(VP RAB Abnormal Release/VP RAB
Release)*100%
Associated
Counters
VP Call Drop Ratio
=[VS.RAB.AbnormRel.CS64/(VS.RAB.AbnormRel.CS64+VS.RAB
.NormRel.CS64)]*100%
Notes The RNC level KPIs is calculated by aggregating all the cell counters.
Copyright 2008 Huawei Technologies Co., Ltd. All rights reserved. Page14
Related Counters
VS.RAB.AbnormRel.CS64 (ID: 67180083)
Number of CS conversational 64kbit/s RABs abnormally
released for cell
VS.RAB.NormRel.CS64 (ID: 67191786)
Number of CS 64 kbit/s conversational RABs normally
released for cell
Copyright 2008 Huawei Technologies Co., Ltd. All rights reserved. Page15
PS Service Drop Ratio (RNC)
This KPI can be used to evaluate the call drop ratio of all PS
services in an RNC.
KPI name PS Service Drop Ratio (RNC)
Measurement
Scope
RNC
Formula PS Service Drop Ratio (RNC)=(PS RAB Abnormal Release/PS RAB
Release)*100%
Associated
Counters
PS Service Drop Ratio (RNC)
=[VS.RAB.AbnormRel.PS.RNC/(VS.RAB.AbnormRel.PS.RNC+
VS.RAB.NormRel.PS.RNC)]*100%
Copyright 2008 Huawei Technologies Co., Ltd. All rights reserved. Page16
Related Counters
VS.RAB.AbnormRel.PS.RNC (ID: 67174964)
Number of PS RABs abnormally released for RNC
VS.RAB.NormRel.PS.RNC (ID: 67174966)
Number of PS RABs normally released for RNC
Copyright 2008 Huawei Technologies Co., Ltd. All rights reserved. Page17
PS Service Drop Ratio (Cell)
This KPI can be used to evaluate the call drop ratio of all PS
services in a cluster.
KPI name PS Service Drop Ratio (Cell)
Measurement
Scope
CELL
Formula PS Service Drop Ratio (Cell)=(PS RAB Abnormal Release/PS RAB
Release)*100%
Associated
Counters
PS Service Drop Ratio
=[VS.RAB.AbnormRel.PS/(VS.RAB.AbnormRel.PS+
VS.RAB.NormRel.PS)]*100%
Copyright 2008 Huawei Technologies Co., Ltd. All rights reserved. Page18
Related Counters
VS.RAB.AbnormRel.PS (ID: 67179781)
Number of PS RABs abnormally released for cell
VS.RAB.NormRel.PS (ID: 67179782)
Number of PS RABs normally released for cell
Copyright 2008 Huawei Technologies Co., Ltd. All rights reserved. Page19
PS R99 Service Drop Ratio
This KPI can be used to evaluate the call drop ratio of all PS
R99 services in a cluster.
KPI name PS R99 Service Drop Ratio
Measurement
Scope
CELL
Formula PS R99 Service Drop Ratio=(PS R99 RAB Abnormal Release/PS
R99 RAB Release)*100%
Associated
Counters
PS R99 Service Drop Ratio
=[VS.RAB.AbnormRel.PSR99/(VS.RAB.AbnormRel.PSR99+
VS.RAB.NormRel.PSR99)]*100%
Copyright 2008 Huawei Technologies Co., Ltd. All rights reserved. Page20
Related Counters
VS.RAB.AbnormRel.PSR99 (ID: 73403806)
Number of PS R99 RABs abnormally released for cell(including
RF failure)
VS.RAB.NormRel.PSR99 (ID: 73403807)
Number of PS R99 RAB successfully released for cell
Copyright 2008 Huawei Technologies Co., Ltd. All rights reserved. Page21
HSDPA Service Drop Ratio
This KPI can be used to evaluate the call drop ratio of the
PS service carried by HSDPA in an RNC or a cluster.
KPI name HSDPA Service Drop Ratio
Measurement
Scope
CELL
Formula HSDPA Service Drop Ratio
=(HSDPA_RABAbnormalRelease/HSDPA_RABRelease)*100%
Associated
Counters
HSDPA Service Drop Ratio
=[(VS.HSDPA.RAB.AbnormRel)/(VS.HSDPA.RAB.AbnormRel+VS.HSDP
A.RAB.NormRel+
VS.HSDPA.H2D.Succ+VS.HSDPA.H2F.Succ+VS.HSDPA.HHO.H2D.Succ
OutIntraFreq+
VS.HSDPA.HHO.H2D.SuccOutInterFreq)]*100%
Notes 1. The RNC level KPIs is calculated by aggregating all the cell counters.
2. The successful channel transition is considered as normal HS-DSCH
release ( including transitions due to mobility).
Copyright 2008 Huawei Technologies Co., Ltd. All rights reserved. Page22
Related Counters
VS.HSDPA.RAB.AbnormRel (ID: 67191162)
VS.HSDPA.RAB.NormRel (ID: 67191164)
VS.HSDPA.H2D.Succ (ID: 67189832)
VS.HSDPA.H2F.Succ (ID: 67189833)
VS.HSDPA.HHO.H2D.SuccOutIntraFreq (ID: 67191158)
VS.HSDPA.HHO.H2D.SuccOutInterFreq (ID: 67191160)
Copyright 2008 Huawei Technologies Co., Ltd. All rights reserved. Page23
HSUPA Service Drop Ratio
This KPI can be used to evaluate the call drop ratio of the
PS service carried by HSUPA in an RNC or a cluster.
KPI name HSUPA Service Drop Ratio
Measurement
Scope
CELL
Formula HSUPA Service Drop Ratio
=(HSUPA_RAB Abnormal Release/HSUPA_RABRelease)*100%
Associated
Counters
HSUPA Service Drop Ratio
=[(VS.HSUPA.RAB.AbnormRel)/(VS.HSUPA.RAB.AbnormRel+VS.HSUP
A.RAB.NormRel+
VS.HSUPA.E2D.Succ+VS.HSUPA.E2F.Succ+VS.HSUPA.HHO.E2D.Succ
OutIntraFreq+
VS.HSUPA.HHO.E2D.SuccOutInterFreq)]*100%
Notes 1. The RNC level KPIs is calculated by aggregating all the cell counters.
2. The successful channel transition is considered as normal E-DCH
release ( including transitions due to mobility).
Copyright 2008 Huawei Technologies Co., Ltd. All rights reserved. Page24
Related Counters
VS.HSUPA.RAB.AbnormRel (ID: 67192364)
VS.HSUPA.RAB.NormRel (ID: 67192365)
VS.HSUPA.E2D.Succ (ID: 67192470)
VS.HSUPA.E2F.Succ (ID: 67192481)
VS.HSUPA.HHO.E2D.SuccOutIntraFreq (ID: 67192472)
VS.HSUPA.HHO.E2D.SuccOutInterFreq (ID: 67192474)
Copyright 2008 Huawei Technologies Co., Ltd. All rights reserved. Page25
Contents
1. Definition Of a Call Drop
2. Typical Call Drop KPI and Related Counters
3. Counters Indicating the Call Drop Reason

Copyright 2008 Huawei Technologies Co., Ltd. All rights reserved.
How to Get the Call Drop Reason?
If RNC triggers release request abnormally, it will tell CN the
reason of release request and then the corresponding counter will
be triggered. So these counters can be used to analyze the call
drop reason.
Page26
CN RNC
IU Release Command
IU Release Complete
IU Release Request or
RAB Release Request
In this signaling, RNC tells CN the reason
of release request. Different counters will
be triggered by corresponding reason.
These counters can be used to analyze
the reason of call drop.
Copyright 2008 Huawei Technologies Co., Ltd. All rights reserved.
Number of Released RABs due to RF
cause (RNC Level)
VS.RAB.AbnormRel.CS.RF.RNC (ID: 67174954)
Number of CS RABs Abnormally Released due to RF cause for
RNC
VS.RAB.AbnormRel.PS.RF.RNC (ID: 67174955)
Number of PS RABs Abnormally Released due to RF cause for
RNC
Page27
Copyright 2008 Huawei Technologies Co., Ltd. All rights reserved.
CS RABs Abnormally Released
Triggered Due to Different Causes (Cell
Level)
VS.RAB.AbnormRel.CS.IuAAL2 (ID: 67180080)
VS.RAB.AbnormRel.CS.RF (ID: 67179777)
VS.RAB.AbnormRel.CS.OM (ID: 67179767)
VS.RAB.AbnormRel.CS.Preempt (ID: 67179769)
VS.RAB.AbnormRel.CS.UTRANgen (ID: 67179768)
VS.RAB.AbnormRel.CS.OLC (ID: 67190841)
Page28
Copyright 2008 Huawei Technologies Co., Ltd. All rights reserved.
CS RABs Abnormally Released Due to
Different RF Causes (Cell Level)
VS.RAB.AbnormRel.CS.RF.ULSync (ID: 67189568)
Number of CS RABs Abnormally Released Due to Uplink
Synchronization Failure for Cell
VS.RAB.AbnormRel.CS.RF.UuNoReply (ID: 67190505)
Number of CS RABs Abnormally Released Due to Failure in the
Radio Interface Procedure for Cell
VS.RAB.AbnormRel.CS.RF.SRBReset (ID: 67180077)
Number of CS RABs Abnormally Released Due to Signaling RLC
Reset for Cell
Page29
Copyright 2008 Huawei Technologies Co., Ltd. All rights reserved.
Counter Relationship
Page30
Counter Sub Counter Sub Counter
VS.RAB.Abno
rmRel.CS
VS.RAB.AbnormRel.CS.OM
VS.RAB.AbnormRel.CS.Preempt
VS.RAB.AbnormRel.CS.UTRANgen
VS.RAB.AbnormRel.CS.IuAAL2
VS.RAB.AbnormRel.CS.OLC
VS.RAB.AbnormRel.CS.
RF
VS.RAB.AbnormRel.CS.RF.ULSync
VS.RAB.AbnormRel.CS.RF.UuNoR
eply
VS.RAB.AbnormRel.CS.RF.SRBRe
set
Copyright 2008 Huawei Technologies Co., Ltd. All rights reserved.
PS RABs Abnormally Released
Triggered Due to Different Causes (Cell
Level)
VS.RAB.AbnormRel.PS.GTPULoss (ID: 67180081)
VS.RAB.AbnormRel.PS.RF (ID: 67179780)
VS.RAB.AbnormRel.PS.OM (ID: 67180074)
VS.RAB.AbnormRel.PS.Preempt (ID: 67180076)
VS.RAB.AbnormRel.PS.OLC (ID: 67190840)
Page31
Copyright 2008 Huawei Technologies Co., Ltd. All rights reserved.
PS RABs Abnormally Released Due to
Different RF Causes (Cell Level)
VS.RAB.AbnormRel.PS.RF.ULSync (ID: 67189572)
Number of PS RABs Abnormally Released Due to Uplink Synchronization
Failure for Cell
VS.RAB.AbnormRel.PS.RF.UuNoReply (ID: 67190506)
Number of PS RABs Abnormally Released Due to Failure in the Radio
Interface Procedure for Cell
VS.RAB.AbnormRel.PS.RF.SRBReset (ID: 67180078)
Number of PS RABs Abnormally Released Due to Signaling RLC Reset
for Cell
VS.RAB.AbnormRel.PS.RF.TRBReset (ID: 67180079)
Number of PS RABs Abnormally Released Due to Traffic RLC Reset for
Cell
Page32
Copyright 2008 Huawei Technologies Co., Ltd. All rights reserved.
Counter Relationship
Page33
Counter Sub Counter Sub Counter
VS.RAB.Abno
rmRel.PS
VS.RAB.AbnormRel.PS.OM
VS.RAB.AbnormRel.PS.Preempt
VS.RAB.AbnormRel.PS.GTPULoss
VS.RAB.AbnormRel.PS.OLC
VS.RAB.AbnormRel.PS.
RF
VS.RAB.AbnormRel.PS.RF.ULSync
VS.RAB.AbnormRel.PS.RF.UuNoR
eply
VS.RAB.AbnormRel.PS.RF.SRBRe
set
VS.RAB.AbnormRel.PS.RF.TRBRes
et
Copyright 2008 Huawei Technologies Co., Ltd. All rights reserved.
A Example of CS RABs Abnormally
Released Due to Different Causes
VS.RAB.
AbnormR
el.CS.OM
VS.RAB.
AbnormR
el.CS.Pre
empt
VS.RAB.
AbnormR
el.CS.UT
RANgen
VS.RAB.
AbnormR
el.CS.RF.
SRBRese
t
VS.RAB.
AbnormR
el.CS.RF.
ULSync
VS.RAB.
AbnormR
el.CS.RF.
UuNoRep
ly
VS.RAB.
AbnormR
el.CS.IuA
AL2
Cell 1 0 0 0 14 10 37 0
Cell 2 0 0 0 12 8 21 0
Cell 3 0 0 0 11 11 14 0
Cell 4 0 0 0 5 4 16 0
Cell 5 0 0 0 5 6 17 0
Cell 6 0 0 0 7 5 14 0
Cell 7 0 0 0 1 3 14 0
Cell 8 0 0 0 5 1 19 0
Cell 9 0 0 0 3 4 17 0
Cell 10 0 0 0 3 3 11 0
Page34
Copyright 2008 Huawei Technologies Co., Ltd. All rights reserved.
A Example of PS RABs Abnormally
Released Due to Different Causes
VS.RAB.A
bnormRel.
PS.OM
VS.RAB.A
bnormRel.
PS.Preem
pt
VS.RAB.AbnormRel.P
S.RF.SRBReset +
VS.RAB.AbnormRel.P
S.RF.SRBReset
VS.RAB.
Abnorm
Rel.PS.R
F.ULSyn
c
VS.RAB.
AbnormR
el.PS.RF.
UuNoRep
ly
VS.RAB.A
bnormRel.
PS.GTUPL
oss
Cell 1 0 0 679 248 515 0
Cell 2 0 0 437 81 667 0
Cell 3 0 0 394 295 371 0
Cell 4 0 0 368 306 319 0
Cell 5 0 0 356 214 338 0
Cell 6 0 0 379 98 320 0
Cell 7 0 0 326 79 348 0
Cell 8 0 0 302 63 267 0
Cell 9 0 0 180 20 600 0
Cell 10 0 0 329 113 188 0
Page35
Thank you
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