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Executive Summary
History:
Padini began as a backend operation in Malaysias apparel industry,
manufacturing, trading and supplying garments to order for retailers and
distributors.
Padini entered the new millennium as a major force in Malaysias
multibillion textile and garment industry.
Nature of Business
Padini is mainly an integrated operation that controls its products - fashion
wear and accessories - from concept stage to manufacturing,
merchandising and image marketing.
About Padini
HQ Padini is in Kuala Lumpur. Padini is a brand leader involved in the
distribution and retail of its own fashion labels through 170 freestanding
stores and inhouse outlets.
Mission Statement
Our Vision
To be the market leader in the retail and
industry and leading footwear outlet in the
domestic market and regional expansions.
Our Mission
Enhance quality of product, better customer
service,, speed and efficiency
Qualitative Objectives:
To provide the most efficient after sales product
team.
To maintain high quality of products with an
affordable price.
To be the leader in providing the high quality and
innovation products.
Quantitative Objectives:
To increase customer retention rate by 15% by
2006.
To increase nationwide market share by 8% per
annum.
To reduce customer complains by 30% in one year
Marketing Organization Chart
BOBO CHHIN SIEW JIUAN
(Marketing Director)
LEONG FOOK WOH TAN JIT KEEN CHEONG CHEE KIONG
(Customer Service) (Sales &Promotion) (Distribution)
HONG ENG SOON
(Marketing Research)
The Location Of the Padini
Market
Analysis
Target Market
Vincci
Women ( 17 years old~ 50 years old)
P&CO
Women ( 20 years old~ 40 years old)
PDI
Men ( 15 years old~ 45 years old)
Women ( 15 years old~ 45 years old)
MI KI
Kids ( 6 years old~ 12 years old )
PADI NI AUTHENTI CS
Men ( 15 years old~ 45 years old)
Women ( 15 years old~ 45 years old)
Customer Analysis
Segmentation: Nature of business
Segment
Factors
Shopping
Centre
Shopping
Malls
Hyper
Market
Super
Market
Market Size Large Large Medium Small
Market Growth 12% 14% 8% 9%
Needs High Quality
Excellent
service,
High quality,
Efficient
service
Good
service,
Affordable
High quality,
Affordable
Usage Very high Medium Medium High
State of Market Mature Mature Developing Developing
Attractiveness High High Medium Low
Segmentation by Geography:
Customer Analysis
Segment
Factors
Kuala Lumpur Johor Penang
Market Size Very Large Large Medium
Market Growth 13% 11% 7%
Market Share 40% 25% 18%
State of Market Saturated Developing Developing
Profitability High High Medium
Competition Analysis
Company
Attributes
Vincci Charles & Keith Nose Carrelli Studio
Goal ~Develop Kuala
Lumpur market
~increase market
share
~Maintain market
Kuala Lumpur
-Penetrate Johor
market with high
quality strategy.
-Penetrate major
malls in KL and
Penang
Market Share 40% 22% 24% 14%
Growth 12% 4% 17% 10%
Strengths -Affordable Prices
-Innovation product
-Exclusive products
-Loyal customers
-Aggressive sales
team
- Exclusive
products
-Excellent quality,
-Loyal customers
Weakness -High staff turnover
rate
-Low publicity
-Slow growth
-Expensive products
-Inexperienced
staffs
-Expensive
products
-Weak sales team
-Low publicity
-Expensive
products
Market
Position
High quality,
Affordable price
High quality,
High price
High quality,
High price
Good quality,
High price
Market Positioning
-1.0 -0.8 -0.6 -0.4 -0.2 0.2 0.4 0.6 0.8 1.0
-1.0
-0.8
-0.6
-0.4
-0.2
-0.2
-0.4
-0.6
-0.8
-1.0
Price
Low
Low
High
High
Quality
VINCCI
NOSE
Charles &
Keith
Carrelli Studio
Product Life Cycle
Time
Introduction
Growth Maturity Decline
Portfolio Business
Portfolio Business
Vincci is the market leaders in a high-
growth market
A star does not necessarily produce a
positive cash flow for the company
Therefore, the company must spend
substantial funds into VINCCI to keel up
with the high market growth and to fight
off competitors attacks .
Strategy To Maintain Market
Share
Good Financing
Increase Product Quality
Full Line Strategy
Premium Performance
Competitive Strategy
Position Defence
Involves occupying the most desirable
market space in the minds of the consumers
because we will make the brands almost
impregnable.
Counteroffesive Defence
When othersmarket challenger attack, we
will respond with a counterattack.
SWOT Analysis
Strengths Weaknesses
Service team with high technical
skills
Reputation as a trusted brand
Products are affordable for most
consumers
Experience in the field of R&D
High staff turnover rate
Sales team slow in progress
Lack of computerized services
Ineffective training for new staffs
Opportunities Threats
Demand for affordable and high
quality goods
Increase customer complains of
competing services
Large potential market in Malaysia
Increasing number of new entrants
Decreasing market share in
MALAYSIA (KL)
Aggressive promotional campaigns
by competitors in KL
High tech services by competitors
Marketing Objective
Slogan
To be the Best Fashion Company in Asia.
our marketing objective are as below:-
To achieve distribution amount up to
30000000 units.
To increase the distribution capasity to 100%
from the plant capacity .
To reduce the distribution cost for 35%.
Marketing mix
Product
Price
Promotion
Place
Products
Women Pumps Shoes
Women Office Wear
Kids Clothes
Women & Men Casual Clothes
Women & Men Sport Wear
Operasional Process
Of The Product
Promotion
Brochure
Packaging
Advertising through magazines
Provide discount to customer
Become sponsorship for several activities
E-Bay Services
Breakeven Chart
R
e
v
e
n
u
e
a
n
d
C
o
s
t
s
200000
300,000
400000
500000
50,000 25,000 75,000 100,000 125,000 0
Total variable cost
(RM 1 per unit)
Total fixed cost
(RM 50,000)
Quality (units)
Breakeven point
Distribution
PADINI distribution and retail of its own fashion
labels through 170 freestanding stores and inhouse
outlets.
It has also proudly carried the Made-in-Malaysia stamp
abroad, with its garment exports to Singapore,
Thailand, Brunei and West Asia.
Our service team will follow-up the customers .
Channel of distribution has become one of the most
important factors in marketing strategies. For our
Padini company, what we provide is garments/apparels,
thereby we need the retailers, and distributors and sales
person to go for educate the customer by given the
professional advice.
33.4
37.4
43.0
36.6
0
5
10
15
20
25
30
35
40
45
50
Millions
2000 2001 2002 2003
Past Sales
Revenue
PADINI Past 4 Years
Sales Revenues
Marketing Research
6%
Sales Promotion
27%
General &
Administrative
9%
Human Resource
Development
14%
Sales Force
Expenditures
11%
Advertisement
27%
Miscellaneous
6%
Budget (RM)
Percentage (%)
Advertisement
1450000
27
Sales Promotion
1500000
27
General & Administrative
500000
9
Human Resource Development
785000
14
Sales Force Expenditures
609700
11
Marketing Research
306400
6
Miscellaneous
315000
6
Total
5466100
100
Marketing Budget
Company Gross
And Profit
Account
Padini Years Projections Of Sales Revenues
2005 (RM)
2006(RM)
2007(RM)
2008(RM)
Total costs
12,580,000
18,326,000
17,564,000
15,846,200
Net sales
2625 00,00
28218900
30927900
34948500
Net profit/loss
8420000
9150000
10524000
12458000
26.3
28.2
30.9
34.9
0
5
10
15
20
25
30
35
40
45
50
Millions
2005 2006 2007 2008
Projection
Sales
Revenues
Padini Implementation Plan
Aim Current
Position
Action Start Cost
(RM)
Increase the
sales
Lack of
sales
personnel
Hire 9 more
sales
personnel
December
2005
245000
Increase
professional
training
Ineffective
training
Provide
monthly
training
December
2005
24000
Membership
programme
None Member
incentive
programme
March 2006 80400
Build
corporate
image
Lack of
publicity
Sponsor
events &
advertising
campaign
May & June
2006
1036200
When you think of high quality product
and affordable prices
Think of Padini