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Objectives
List the elements of a good forecast.
Outline the steps in the forecasting
process.
Describe at least three qualitative
forecasting techniques and the advantages
and disadvantages of each.
Compare and contrast qualitative and
quantitative approaches to forecasting.
3-1
FORECAST:
A statement about the future value of a
variable of interest such as demand.
Forecasting is used to make informed
decisions.
Long-range
Short-range
3-2
Forecasts
Forecasts affect decisions and activities
throughout an organization
Accounting, finance
Human resources
Marketing
MIS
Operations
Product / service design
3-3
Uses of Forecasts
3-4
Features of Forecasts
Assumes causal system
past ==> future
Forecasts rarely perfect because of randomness
Forecasts more accurate for
groups vs. individuals
Forecast accuracy decreases
as time horizon increases I see that you will
get an A this semester.
3-5
Elements of a Good Forecast
Timely
Reliable Accurate
l se
fu u
i ng Written y
to
an s
M
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3-6
Steps in the Forecasting Process
“The forecast”
3-7
Types of Forecasts
3-8
Judgmental Forecasts
Executive opinions
Sales force opinions
Consumer surveys
Outside opinion
Delphi method
Opinions of managers and staff
Achieves a consensus forecast
3-9
Time Series Forecasts
Trend - long-term movement in data
Seasonality - short-term regular
variations in data
Cycle – wavelike variations of more than
one year’s duration
Irregular variations - caused by unusual
circumstances
Random variations - caused by chance
3-10
Forecast Variations
Figure 3.1
Irregular
variation
Trend
Cycles
90
89
88
Seasonal variations
3-11
Naive Forecasts
Uh, give me a minute....
We sold 250 wheels last
week.... Now, next week
we should sell....
3-12
Naïve Forecasts
Simple to use
Virtually no cost
Quick and easy to prepare
Data analysis is nonexistent
Easily understandable
Cannot provide high accuracy
Can be a standard for accuracy
3-13
Techniques for Averaging
Moving average
Weighted moving average
Exponential smoothing
3-14
Choosing a Forecasting
Technique
No single technique works in every
situation
Two most important factors
Cost
Accuracy
Other factors include the availability of:
Historical data
Computers
Time needed to gather and analyze the data
Forecast horizon
3-15
Operations Strategy
Forecasts are the basis for many decisions
Work to improve short-term forecasts
Accurate short-term forecasts improve
Profits
Lower inventory levels
Reduce inventory shortages
Improve customer service levels
Enhance forecasting credibility
3-16