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Human Resource Management

At Coca Cola Company

The Coca-Cola Company

The Coca-Cola Company is an American multinational beverage corporation


and manufacturer, retailer and marketer of nonalcholic beverage concentrates
and syrups, which is headquartered in Atlanta, Geogia.

The company is best known for its flagship product Coca-Cola. As one of the
most successful multinational company in the world, with many sub division at
200 countries and eighty percent of company revenue is from business outside
America, Coca-Cola is accepted as international company.

Coca-cola dividing their global operation into 25 division which organized under
6 region : North America, Europe, Asia Pasific, Middle East, Africa and Latin
America. With many division organized at many place, Coca-Cola company
must have a good human resources management.

Human resource management within


Coca-Cola

Human resource management is an essential part for any organization.


Moreover, development of this department is the first step, the ground on which
the future of the company depends. It is essential for every single business unit
and especially for such International Company as Coca-Cola. Human Resource
Management at Coca Cola company has many advantages as well as
disadvantage. It is the global company and it is impossible to create certain
policies or procedures applicable in all divisions of the company, cultural and
political differences need to be taken into account.

Organizing Human resources at Coca


Cola Company

Management at Coca Cola Company focuses on the acquisition of highly skilled


and knowledgeable employees so that it can mantain its top position in the
market. It treats these resources as an asset. It provides such conditions of
employment and procedures that enables all employees to develop a sense of
unity with the enterprise and to carry out their duties in the most willing and
effective manner. It also provides for the security of employment to the workers
so that they may not be distracted by the uncertainties of their future.

Recruitment Process :

Coca-cola recruitment process is well established. First of all they give ads in news paper, websites
and institutes. Once they received an application form then they asked for C.V and other documents.

Recruitment at coca-cola done in two ways :

>Internal recruitment

>External recruitment

Internal recruitment :

Internal recruitment is to recruit the people internally within organization. Where a job vacancy
is filled from within the business, an existing employee rather than employing externally.

External recruitment :

External recruitment is where to fill the vacancy from any suitable applicant outside the
organization.

Selection Process :

The selection process will vary depending on the position employee applying
for, as one process cant fit all the different roles as Coca Cola Company has.

Coca-Cola Company use different method in selection process that is :

Interviews
Presentations
Psychometric test
Roles plays / situational test

Training and development :

Coca-cola training and development programs are equally impressive. They


have an extensive on the job training program to focus on the day-to-day needs
of their people and in each of their offices across the continent there are a
number of local training initiatives catering to particular regional needs.

In addition, The Coca-Cola University (CCU) is a virtual global university


representing a one-stop shop for all learning and capability building activities
across The Coca-Cola Company. CCU provides excellent learning opportunities
to help people develop both personally and in business.

Performance Appraisal

Coca-cola performance appraisal is annually. The HR Manager said that we


appraise the employee due to their performance about goals of the organization,
we set goals started the year and tell the employees about the goal if the
employee achieve this goal we appraise the employees.

Steps in appraising performance


The performance appraisal process contains three steps :
Define the job :
Means making sure that you and your subordinate agree on his or her duties and job
standard.
Appraise the performance :
Means comparing your subordinate actual performance to the standards that have been set.

Provide feedback :
Means discuss the subordinate performance and progress, make plans for any development
required.

Objective and compesation

Our compesation objective is to improve performance employees and convey


the message of the employees that the company is loyal with employees. HRD
Manager says that employees are our assets, we are careful about their health
and benefits.

Employees happiness

Employees are the most important assets of every company so it is very


important to give them importance. The satisfaction of the employees makes the
company successful.
Coca-cola company way at maintaning employees happiness are by giving them :
-Basic salary
-Bonus

-Medical facility
-Gratuity fund

Conclusion

The Coca-cola company is a successful international business, as a


international corporate, they need to have a good Human Resources
Management. The management of human resources at their company is good,
provable with the expanding of their business to many countries. With many
standard and compensation, employees at the Coca-Cola company are
guaranteed of their happiness.

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