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changes in IT
Contents
A Data Warehouse is a Database used for reporting and data analysis. It is basically a
central repository where data is integrated from multiple sources.
A Data Warehouse can store current as well as historical data and are commonly used for
creating reports.
Eg.) The concept of a Data Warehouse is used extensively in Business Intelligence and to
analyze trends over time
Data Mining involves extracting information from a data set and transform it into an
understandable structure for further use.
A Data Center or computer centre (also datacenter) is a facility used to house computer
systems and associated components, such as telecommunications and storage systems.
About HP
It provides products, technologies, software, solutions and services to consumers, smalland medium-sized businesses (SMBs) and large enterprises, including customers in the
government, health and education sectors.
The company was founded in a one-car garage by William (Bill) Redington Hewlett and
Dave Packard.
About HP
Printers
Digital Cameras
Scanners
Tablet Computers
Mobile Phones
Pocket Computer
Desktop Calculators and Computers
Business Desktops
Thin Clients
Personal Desktops
Business Notebooks
Personal Notebooks
Workstations
Servers
Enterprise Storage StorageWorks Storage Element Managers
Storage Area Management
ProCurve
Telepresence and Video Conferencing
External Hard Disk Drives
USB Flash Drives etc.
About HP
His Achievements
Mott made Wal-Mart a pioneer in analyzing big data
(before the term existed) to optimize its global supply
chain.
He simplified the process of opening and running new
stores by developing a network of computerized
distribution centers
This was also one of the most capital intensive initiatives that Mott was foraying into with
an investment of over US$ 1 Bn.
Implementation
Implementation
Financially rigorous cost-benefit analyses of every IT project, big and small, were the
mandate
A model enterprise data warehouse was built, enabling the team to retire 784
disparate business intelligence systems throughout HP
Results of Motts
Initiatives at HP
IT infrastructure Transformation
85
Business benefits
Business
Case Questions
Question 1
Will the initiatives that CIO Randy Mott has undertaken to implement major
changes to the IT function at HP make IT a more efficient and vital contributor
to HPs business success? Defend your position on each of the major
initiatives he is implementing.
Initiatives undertaken by Randy Mott at HP:
Restructuring the existing IT systems, thereby making sure all of HPs businesses are working
off the same set of data.
He made sure all of HPs Businesses worked off the same set of data.
To provide tools to quickly make the best decisions for the entire company.
To replace 85 loosely connected data centers around the world with 6 cutting edge facilities.
To scrap 784 isolated database for one company wide data warehouse.
To trim 1200 active projects to 500 and imposed deadlines for completion.
And the impressive results are !!!
HP spent about
$1.7 billion
on the IT transformation,
generating about $1 billion in
annual savings. What CIO
wouldn't love to have those
numbers to tout?
Question 2
Do you approve of the change management job Mott is doing, including his
meetings with HP employees throughout the world and having coffee
talks with them? Why or why not?
Through his coffee talks approach Mott was responsible for significant
retrenchment of former IT employees of HP at different locations and he hired
a significant number of former executives that he had worked with previously to
form his team
Motts coffee talks strategy:
Mott embarked to restructure an already existing large HP IT team.
His initiatives involved thousands of layoffs in the IT function.
He centralized the control over the employees and tested the limits of the HP
culture.
He took away the right of IT workers to purchase their own tech equipment
and also their ability to tele-commute.
He expected the remaining staff to support his initiatives which was difficult under
such circumstances.
These decisions are one of the most sensitive within an organization. Hence the following
considerations should have been taken :
One approach that Mott could have used was to interview the existing HP IT
employees to see if any of them could suit the roles that he needed instead of
banking on external recruitments.
Question 3
Assume you have been hired as a management consultant or coach to CIO
Mott. What are the several suggestions you might give him to help him
successfully implement his ambitious plan for IT changes at HP? Defend your
proposals.
Given there were a significant number of existing HP employees, possibly a few of them could have
suited the roles that Mott replaced with his former colleagues.
Motts emphasis was to shorten the deadline for projects. Rather than focusing entirely on time
management, he should have analyzed the same to see if they were complementary to his outlook.
While speedy completion of projects are important, there could be instances when genuine reasons
make extension to project deadlines necessary.
A feasibility analysis should be conducted to assess the probable impact of his technology
implementation beforehand.
In an environment that is continuously changing, Mott should have considered whether some of the
support IT functions can be better outsourced while the in-house IT team could focus on new product /
application development.
Take Aways
IT infrastructure should be consolidated and updated to include the latest and fastest
technology available this consolidation might be time consuming and require extra
efforts but it gives the necessary results
The same database should be made available to all users in the company, this
enables them to build tools for data analysis to make the best decisions for the
company.
IT Infrastructure is built for the growth of the company by proving decisionenablement tools and to speed up its processes, hence it should be cost effective
and give an ROI such that its proportion of the companys revenues is minimized.
Thank you