Documente Academic
Documente Profesional
Documente Cultură
PRACTICES
(FALL 2008)
Chapter - 1
Introduction to Management & Organization
Lecture by:
Syed Afzal Shah
Assistant Professor,
CIIT, Abbottabad
Syed Afzal Shah, AP,
CIIT,Atd
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Learning Objectives
You should learn to:
Explain what a manager is and how the role of a manager
has changed
Define management
Distinguish between efficiency and effectiveness
Describe the basic management functions and the
management process
Identify the roles performed by managers
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Organizational Levels
Top
Managers
Middle
Managers
First-line
Managers
Non-managerial Employees
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What Is Management?
Management
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Effectiveness (Ends)
Resource
Usage
Goal
Attainment
Low Waste
High Attainment
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Transformation
Employees work
activities
Management
activities
Technology and
operations methods
Outputs
Products and services
Financial results
Information
Human results
Feedback
Environment
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What Is An Organization?
Organization
a deliberate arrangement of people to accomplish some
specific purpose
elements of definition
each organization has a distinct purpose
each organization is composed of people
all organizations develop some deliberate structure
todays organizations have adopted:
flexible work arrangements
open communications
greater responsiveness to changes
Syed Afzal Shah, AP,
CIIT,Atd
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References:
Robbins S.P & Coulter M (2004),
MANAGEMENT, 8th Edition, Prentice
Hall Publication.
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Thank You
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