I.

COMPANY PROFILE

Jos Ramos
& Socorro
Cncio-Ramos

(Founder)

Purpose

to serve the customers with

tools that enrich their minds and improve
skills to ensure their success

Vision

to build a thousand knowledge

centers in the Asia-Pacific
region by 2025

Values

Malasakit, Innovative, Dignity in

what they do, Service-Oriented
and
striving for Excellence and working as
Team

HISTORY
1930's -1940's: HUMBLE BEGINNINGS
first National Book Store started as a stall shop in
Escolta
they were able to construct a two-story building with a
mezzanine, which was to become their retail store for
many years

1950s-1960s: INCREASING PRODUCT LINES

a brilliant move for Mrs. Ramos to earn more by creating a distinct
design and at the same time to promote Filipino customs and
traditions to the rest of the world
the couple began a publishing program through the assistance of
international publishers such as McGraw-Hill, Prentice Hall,
Lippincott, Addison-Wesley, and others

 after five years of negotiations, the Ramos's were able

to acquire a piece of prime property

1963, the
construction of
the Albecer
Building began,
this building was
named after
their three
children -Alfredo,
Benjamin, and
Cecilia.

1970's - 1990's: STEADY EXPANSION

when their children grew, they
persuaded their parents to expand
they opened a new branch on
Recto Avenue, a place catering to
students
1970's, they were able to acquire
space in new shopping centers
opening up in Cubao and Makati
the National Book Store chain's
steady growth started in 1990s

there were
nationwide

over

50

branches

PRODUCTS
BOOKS:

School & Office Supplies:

(Sample)

Computer Accessories & Others:

(Sample)

Social Stationery:
Calendars , Signs & Stickers

(Sample)

KOBO Products:
eRedaer, Tablets, Accessories,
eBookstore,Apps

(Sample)

II. TECHNOLOGICAL
PROFILE
National Book Store provides an e-commerce
site that enables the company to reach more
customers on a global scale
http://www.nationalbookstore.com.ph/
traffic log cookies identifies which pages are being
used
A client can choose to accept or decline cookies

POLICIES
Privacy Policy
They are committed to ensuring that your privacy is protected.
Security Policy
NBS is committed to ensuring that your information is secure.
Delivery Policy
If you would like to return an item purchased due to product
defect, National Book Store shall facilitate a replacement.
Return Policy
Approved orders are shipped through National Book Stores
partner courier, Xend Express.

Shipping

Payment Methods
Paypal

Credit Card

Bank Deposit
Depositing in a bank will require you some requirements for
validation. Failure to make your deposit within three (3) business
days will mean the cancelation of your order.
If you're depositing from a branch outside of Metro Manila, the
branch may charge you a transaction fee of Php50.00.

III. PERSONAL VIEW

National Book Store helps customers to easily buy and
find products using the e-commerce website.
The companys provision of protection of customers
right is upright.
Some products can be seen in the most visited
networking sites such as facebook, so it is easier to
advertise.
National Book Store e-commerce site is updated from
time to time.
Promotional emails about new products, special offers
or other information is sent using the email address
which the clients have provided.

THANK YOU!