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6
KINDS OF BUSINESS LETTERS
4.
5.
Claims or Complaints
b. Enquiries
c. Orders
a.
activities
of
people,
celebration, etc.
admission
or
retirement,
death,
Transmittals
These are the letters with which something is
transmitted
like
check,
document,
form,
letter depends, not only on what the company says but also how the
company says it. Adjustments may be in the following forms or situations.
The enquiry about the product is usually made in the following aspects or respects.
Other features of the product such as brand, model, style, color, design, flavor, expected life, and packing.
Mode of payment
Text / Body
Date:
Text / Body
To:
Subject:
Date:
Text / Body
From:
Text / Body
Date:
Text / Body
Subject: