Documente Academic
Documente Profesional
Documente Cultură
Business Information
Systems: An Overview
Learning Objectives
Explain why information systems are
essential to business
Describe how computers process data into
useful information for problem solving and
decision making
Identify the functions of different types of
information systems
Describe how different information systems
serve different levels within an organization
Management Information Systems, 4th Edition
Information Systems
Why Do People Need Information?
Individuals: Entertainment and enlightenment
Businesses: Decision making and problem
solving
Gathering
Storing
Manipulating
Management Information Systems, 4th Edition
Information
Data that have meaning within a context (a specific
time & space)
Data Manipulation
Raw data
Time-consuming to read
Difficult to understand
Manipulated Data
Provides useful information
Generating Information
Raw data are
processed in an IS to
create final useful
information
Process:
Manipulation of
data
Computer-based
ISs: process data to
produce information
Management Information Systems, 4th Edition
Relevant
Complete
Accurate
Current
Cost
effective in
business
What Is a System?
System: A set of components that work together to
achieve a common goal
Subsystem: One part of a system where the products
of more than one system are combined to reach an
ultimate goal
Closed system: Stand-alone system that has no
contact with other systems; no flow-ins or flow-outs
Open system: System that interfaces with other
systems
10
11
12
13
14
Components of an Information
System
15
16
17
Input-process-output-storage
devices
18
19
Types of MISs
Decision Support Systems (DSS)
Contain models, or formulas, that manipulate data into
information
Often answer what if? questions,
Scenario simulation
20
21
On-demand Output
Managers can obtain reports tailored to their
needs at any time, or even anywhere
Management Information Systems, 4th Edition
22
Finance
Organize budgets, manage the flow of cash,
analyze investments, and make decisions that
could reduce interest payments and increase
revenues
Management Information Systems, 4th Edition
23
Human Resources
Help with record keeping and employee
evaluation, training, and dispatching
Management Information Systems, 4th Edition
24
25
Retail
Some retail stores (e.g., Wal-Mart, Sears) are now
linked to communication networks by satellite
Management can determine which items move quickly
and which do not
Returns arrangement
Management Information Systems, 4th Edition
26
Government
Tax authorities, national insurance and welfare
agencies, defense departments, economic
organizations, immigration authorities
Management Information Systems, 4th Edition
27
28
29
E-Commerce
Business-to-business and business-toconsumer transactions done electronically via
networks
Database management online makes
information cheaper to distribute
E-commerce is now synonymous with doing
business on the Internet
Management Information Systems, 4th Edition
30
Degrees in IS
Computer Science and Management Information
Systems
31
Employee Privacy
IT supports remote monitoring of employees,
violating privacy and creating stress
Management Information Systems, 4th Edition
32
33
Social Inequality
Less than 20% of the worlds population have
ever used a PC; less than 3% have Internet
access
Increasing gap or not?
Management Information Systems, 4th Edition
34
Summary
Information Systems are essential to
business
Data is processed into useful information for
problem solving and decision making
Information systems provide information for
different levels within an organization
There are major factors to consider when
evaluating information systems
Management Information Systems, 4th Edition
35