Corporate Presentation

Name of the presenter

Date:

December 24, 2014

Proprietary and Confidential

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Overview
Full spectrum Technology and Process Services firm
SIZE

IMPORTANT YEARS

Revenue Split by Verticals*

1987

1996

Revenue

Employees

Incorporated

Listed on the
NASDAQ

$ 1.2 B

~31,000

Banking &
Financial Services
23%

Retail & CPG

9%

CLIENT QUALITY
Contribute $ 100 M+

Contribute $ 10 M+

24

Clients

295

Services
12%

Contribute $ 5 M+

Contribute $ 1 M+

51

125

Sales Offices

250

45

Healthcare & Life Sciences

9%

Revenue by Geography*

GLOBAL COVERAGE FOR OUR CLIENTS

Client Service
Representatives

Insurance
20%

Manufacturing
26%

Delivery Centers

32

Asia Pacific
6%
Europe
16%

GLOBAL DELIVERY NETWORK

India

North America

Europe- Australia

Bangalore, Chennai,
Gandhinagar, Hyderabad,
Mumbai, Noida,
Pune,

Bloomington (IL),
El Paso (TX),
Pensacola (Florida) ,
Sterling (VA),
Guadalajara (Mexico),
Halifax (Canada),

London (UK),
Ballarat (Australia),
Stockholm (Sweden),
Budapest (Hungary)

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North America
78%

Vision, Mission and Values

Vision

Mission

A company admired for

its technology and process
excellence committed
to the success of all
stakeholders

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Superior and predictable

financial performance
Innovative and learning
company
Execution Excellence
High performance
meritocracy
Socially conscious

Values
Character
Commitment
Competency

Our Focus

Geography

Industry

US
Canada
UK
DACH Region
Nordic Region
Australia

BFS
Insurance
Healthcare &
Life Sciences
MDL
Retail & CPG
Services

Quality of Business
Top 100 clients to
be engine of
growth
Strategic account
management
Established A/C
Qualification
process

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Industry and Services Footprint

Focused on delivering Technology and Process Solutions with
Strong Domain Underpinnings
CONSULTING

INSURANCE

IT and Cost
Transformation

BANKING & FINANCIAL

SERVICES

Process
Modeling and
Optimization

MANUFACTURING

CPG & RETAIL

SERVICES

PRODUCT & ENGINEERING

SOLUTIONS
HEALTHCARE &
LIFESCIENCES

December 24, 2014

Application
Management
Services

PROCESS
Integrated
IT-BPO
Services

Enterprise
Solutions

Customer
Interaction
Services

Product and
Platform Selection

Infrastructure
Management

IT Helpdesk

Enterprise
Architecture

Verification and
Validation

Enterprise-wide
Service Desk

Quality
Management

Program
Management and
Service Integration

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TECHNOLOGY

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Data Warehousing
and Business
Intelligence
Digital Initiatives
and Mobility

Shared Services
BPO
Industry specific
BPaaS

Life and Annuities

Property and Casualty
Re-Insurance
Wholesale Banking
Retail Banking
Capital Markets
Engineering Processes
Mining
Logistics and Transportation
Retail Chains
QSRs
CPG
Energy Analytics
Media Content Management
Enterprise Mobility
Medical Devices
Automotive
ISV and OPD
Pharmaceuticals
Third Party Administration

Differentiated Business Model ITOPS

ITOPS is an integrated business model that overlays business process on underlying technology with domain competency

Overview

Value Proposition

BPO delivery methods differ based

processes to IT services and

BPO providers offer little to no

infrastructure

Large outsourcing providers may

offer both IT and BPO, but as

Difficult to replicate
Requires deep industry expertise
in both IT AND BPO
Requires end-to-end established
processes
Requires aligned organization
Requires 180 degree change in
approach to project delivery
Most competitors lack one side
of offering
Many competitors operate IT and
BPO in separate silos

Innovative
Enables differentiated pricing
models and deeper client
relationships

Focus on ROI of IT investments and

business process improvement

separate services

Better alignment of business

on technology used; traditional

technology

Competitive Advantages

Shift from fixed costs to variable

costs

IGATE differentiates itself with

fully-integrated technology and

resources

BPO solutions (ITOPS)

Traditional BPO

Flexibility to ramp up or downsize

Single point strategic consulting

ITOPS

and integrated decision support

Client
Technology
Outsourced Technology

IGATE has won several engagements specifically due to its differentiated ITOPS business model

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How the Industry sees us?

Clients
IGATE has been our trusted
IS partner for over four years,
delivering a high degree of
flexibility and helping us deliver
innovative services in Europe.

Looking for a software development

partner, it was very clear that IGATE
was a cut above the rest. Their depth
and breadth of experience in medical
software is unparalleled.

- CIO, Large Automobile major

- VP Engineering, Top Cardiac Diagnostic Firm

Our 9-year partnership with IGATE

truly reflects the mature managed
service deliver model that many
organizations talk about, yet find hard
to achieve. The IGATE model has been
a great success.
- Director of Strategic Sourcing - Worlds
leading Media and Entertainment company

Industry Analysts
Forrester

IGATE is not too big, not too small Just Right; it is one of the few Indian outsourcers willing to put
its skin in the game and share the risk with clients.

IGATEs strength in understanding new technologies and continual drive for value delivery for
diverse customer segments have allowed them to create a unique position in the market .

HfS Research

December 24, 2014

Frost & Sullivan

At the heart of ITOPS is IGATEs willingness to make investments in parallel with clients in order
to produce continuous improvements.

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Industry Accolades and Recognitions

Engagement Excellence
Outsourcing Excellence Award, Royal Bank of Canada
IT Supplier of the Year award: Weyerhauser
Strategic Supplier of the Year: Genworth
Best Supplier award TMEIC

Industry Leadership
IGATEs Solution RADAR, won the award for Excellence in Data
Management at FSOkxs 7th Annual Financial Outsourcing Forum, USA
Recognized as Emerging Player in Cloud applications and Cloud
infrastructure services, in Everest Groups 2013 PEAK Matrix reports
Ranked as Leader amongst top outsourcing service providers and advisors;
also among Best 20 in banking, markets & insurance: IAOPs Global
Outsourcing-100, 2012
Recognized as Global Services 100 Provider. Listed among: Top Global ADM
Leaders, Leaders of Mid-market Enterprise Applications Deployment, Leading
Mid-tier OPD Vendors, Global Leaders - Testing Services
Ranked among top Established and Expansive players in Zinnovs 2013 GSPR
ratings for 3rd consecutive year

Services Delivery
ISO 20000 certification for IT Networks and Information Support
functions
BPO & IMS operations assessed at Level 3 against CMMI for Services
Model v1.3
Assessed at Level 5 in SEIs PCMM (People Capability Maturity Model)
Second company globally to be listed in PARS as assessed at Level 5
of CMMI-Dev V1.3
Case in Point Platinum Award: Overall Case Management
Excellence in Healthcare, 2011

Organizational Excellence
IGATE Wins Asias Best Employer Brand Awards 2013
Conferred with Gold Level Award in Healthy Workspace 2013 assessment by
Arogya World
IGATE Legal Team Wins LegalEra In-House Team of the Year - Mergers &
Acquisitions Award, 2012-13
Ranked No. 2 in the Greater Toronto Areas Small and Medium Best
Employers survey, 2012
Ranked No. 1 in Dataquest-CMR Best Employers Survey 2012; retains position
in Top Three for sixth time in a row
Wins Golden Peacock Innovation Management Award, 2012
Winner of MerComm Annual Report ARC Awards 2012
Winner of Silver in the prestigious LACP Annual Report Awards, for fifth time
in a row

December 24, 2014

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Thank You

December 24, 2014

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