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Human Resource Management

Strategy and Analysis

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Learning Objectives
1. Explain with examples each of the eight
steps in the strategic management
process.
2. List with examples the main types of
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strategies.
3. Define strategic human resource
management and give an example of
strategichuman resource management
in practice.
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Learning Objectives
4. Give at least five examples
of HR metrics.
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5. Give five examples
of what
employers can do to have
high-performance systems.

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The Strategic
Management
Process
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The Management Planning

Process
The Hierarchy of
Goals

Policies and
Procedures

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Strategic Planning
Step 1. Ask, Where Are We Now
Step 2. Size Up The Situation: Perform
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External and Internal
Audits

Step 3. Create Strategic Options

Step 4. Review Strategic Options

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Strategic Planning
Step 5. Make a Strategic Choice
Step 6. Translate into Goals
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Step 7. Implement the Strategies

Step 8. Evaluate Performance

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Review

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Types of Strategies
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Types of Strategies
Corporate Strategy
Competitive Strategy
Functional Strategy
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Managers Roles in
Strategic Planning

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Strategic Human Resource

Management
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Strategic Human Resource

Management
What Is Strategic Human Resource
Management?
Human Resource Strategies in Action
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Translating Strategy into
Human Resource
Policies and Practices: An Example
Strategic Human Resource Management
Tools

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IMPROVING PERFORMANCE: HR
Practices Around the Globe
Ritz-Carlton Company had to improve level
of service
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o This meant new HR plans for:
o Hiring
o Training
o Rewarding hotel employees
Profits soared
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Strategic Human Resource

Management Tools
Strategy map
The HR scorecard3
Digital dashboards

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HR Metrics and Benchmarking

HR metrics
o Types of metrics

Benchmarking

What Are HR Audits

Evidence-Based HR
The scientific method
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Review
Definition
Strategies

Policies

Service-oriented

example

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HR Metrics and
Benchmarking
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High-Performance Work
Systems
High-Performance
Human Resource

Policies and
Practices

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