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Group 3

Mohini Sahu
Prabhu Das
Rohan Singh

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A07
A20
A26

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The first documents the growing percentage of LaTreat


sales connected with promotional offers
A second graph disaggregates LaTreat's promotionrelated sales by four buyer categories Bill had created
from BehaviorScan data
A majority of
redeemers fall
into the last
two categories

"Loyalists" were
long-time
customers who
increased their
purchases in
response to a
deal

"Trial users"
bought LaTreat
for
the first time
because of the
promotion; who
seemed to be
turning
into loyal
customers

"Accelerators
customers: Used
coupons or
rebates to
stock up on
product they
would have
bought anyway

Food Brands - Cannibalization

"Switch-ondeal were
nonusers:
Bought LaTreat
when there
were
promotions but
demonstrated
little
long-term
loyalty

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Loyalists"
account
for a shrinking
percentage
of sales
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Conflict of opinion arising in the top management


regarding the cannibalization of the product

Bill approaches Bob Murphy; Barbara Mayer

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Jerry Della Femina


CEO, Della Femina, McNamee WCRS
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WHAT WENT WRONG


WITH PARADISE FOODS

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STATUS QUO is the


religion for the senior
management

Withdrawal of a new
product is the right
decision

Personal Interest over


Organizational goals
and objectives

It sent a message
that it is not serious
about new products

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Not prepared for


competition
COMPETITOR CAME UP WITH A RIVAL
PRODUCT CALLED SWEET FANTASY
SWEET FANTASY HAD A QUICK AND
SUCCESSFUL PRODUCT LAUNCH

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No marketing research techniques were used appropriately and


effectively

No consumer behaviour data on the frozen specialty dessert


category

No proper research done by Bill Horten


Lacked Objectivity
Experience in applying complex research
The perspective that comes from having wrestled with many
previous launches

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Cannibalization refers to a reduction in the sales volume, sales


revenue, or market share of one product as a result of the
introduction of a new product by the same producer

Eg: Introduction of diet coke may eat up some of its sales of


regular coke

vs
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KEEP YOUR
CANNIBALS IN
THE FAMILY

IF YOU MUST BE THE VICTIM OF A


CANNIBAL, MAKE SURE THE CANNIBAL IS A
MEMBER OF YOUR FAMILY

JERRY DELLA FEMINA


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SWEET DREAM NEEDS


A CHAMPION TO BEAT
THE ABOMINABLE NO
MEN

EVERY NEW PRODUCT NEEDS A CHAMPION


IN UPPER MANAGEMENT

JERRY DELLA FEMINA

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New power tools of the packaged goods industry

Supermarket scanners

Electronic test market facilities

Computer based marketing models

Easier for companies to get data, rather than


interpreting with necessary sophistication
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Marketing plan to launch a new Carpet


Deodorizer
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They Became their own cannibals


Knocked off own product
Priced it a few cents below that of competitors
Introduced product within four months

What did they use?


Quick planning &
execution

Highly visible
advertising launch

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They cut their


budget down to
nothing

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Incorporating a new character, Joes way of functioning

A test marketing analyst with a deal of experience in new


product launches

Designing a research program after consulting with the


managers

Would help in reducing the risk of launching Sweet Dream


and increase brand competition

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La

Treat alone

La

Treat + Sweet Dream

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Eating into existing product line?

Attracting new consumers?

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Extrapolating

Freezer

space availability

Attention

Regular

from test markets-difficult

from sales force & distributors

& heavy promotion required

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Joe, would anticipate cannibalization

Developing source of volume

He would help in forecasting Sweet Dreams post launch


performance based on the test market results and Paradises
agenda for the product

Joe can present the final presentation to the managing


committee as they would require (long or short)

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Successful Cannibalization

Food Brands - Cannibalization

Successful Line Extensions

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LaTreat is now an old


product in a novelty
driven category
Fate of the entire
frozen specialities
line is endangered
New premium-priced
indulgent dessert
required
LaTreat will anyways
be cannibalized by
competitors
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Gradually
Cannibalize
LaTreat

Overall
profits
increase
with more
SKUs

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Favorable
absolute
contribution
margin level

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More shelf space

Incentivize retailers

Coordinate strategy to
maximize combined
profits

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Priority: Retaining
existing customers

Penetrative
Marketing
Improved share in
frozen specialties
category

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End division
between new &
established
products

Senior managers
should be new
product
champions
Formulate
strategic plans
to strengthen
product
offerings
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Generate consumer
attitude data

Are product offerings


palatable?
Perception of Sweet
Dream relative to
LaTreat

Taste

Differentiate product
characteristics

Texture

Calorie content
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Why there is a market opportunity for


Sweet Dream in the first place

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Bill Horton
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Senior Management
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Attacking LaTreat with the mined data


Barbaras career thrives on established products

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No

launch decision should be based on a false sense


of security rather than hard data

Novelty

is critical asset in frozen goods category

Product

Life Cycle should not be miscalculated

If

need be, be your own cannibal

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