Documente Academic
Documente Profesional
Documente Cultură
Mohini Sahu
Prabhu Das
Rohan Singh
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A07
A20
A26
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"Loyalists" were
long-time
customers who
increased their
purchases in
response to a
deal
"Trial users"
bought LaTreat
for
the first time
because of the
promotion; who
seemed to be
turning
into loyal
customers
"Accelerators
customers: Used
coupons or
rebates to
stock up on
product they
would have
bought anyway
"Switch-ondeal were
nonusers:
Bought LaTreat
when there
were
promotions but
demonstrated
little
long-term
loyalty
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Loyalists"
account
for a shrinking
percentage
of sales
4
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Withdrawal of a new
product is the right
decision
It sent a message
that it is not serious
about new products
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vs
Food Brands - Cannibalization
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13
KEEP YOUR
CANNIBALS IN
THE FAMILY
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Supermarket scanners
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Highly visible
advertising launch
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La
Treat alone
La
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Extrapolating
Freezer
space availability
Attention
Regular
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Successful Cannibalization
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Gradually
Cannibalize
LaTreat
Overall
profits
increase
with more
SKUs
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Favorable
absolute
contribution
margin level
27
Incentivize retailers
Coordinate strategy to
maximize combined
profits
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Priority: Retaining
existing customers
Penetrative
Marketing
Improved share in
frozen specialties
category
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End division
between new &
established
products
Senior managers
should be new
product
champions
Formulate
strategic plans
to strengthen
product
offerings
Food Brands - Cannibalization
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Generate consumer
attitude data
Taste
Differentiate product
characteristics
Texture
Calorie content
Food Brands - Cannibalization
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Bill Horton
Food Brands - Cannibalization
Senior Management
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No
Novelty
Product
If
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