Documente Academic
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Documente Cultură
Week..
Staff Consultation, Performance
Improvement and Communication
Expert consultation:
Where you sort the advice of professional
experts to find solutions to issues
Collaborative consultation:
Where heads are put together to discuss
issues or matters of interest and a joint
agreement or solutions are identified before
final decisions and made
10
11
Lack of confidence
Fear
Vanity
Insecurity
Self -importance
1.
2.
3.
4.
5.
Deciding when:
Subordinates have
needed information
Commitment is crucial
Common values are shared
Sufficient time
is available
Subordinates
capabilities will
be expanded
Deciding to whom:
Involve no one
Consult with other
individuals, but decide
alone
Consult with a team
but decide alone
Let the team decide
Participate as a
member of the team
Deciding how:
Begin with the end
in mind
Delegate completely
Allow for participation
Match authority
with responsibility
Work within the
structure
Provide support
Focus accountability
on results
Delegate consistently
Avoid upward
delegation
Clarify consequences
14
15
16
17
18
19
20
21
22
23
Knowledgeable
Motivated
Able
Class discussions
Individual
Organizational
Interpersonal dynamics
Inconsistency
Communication network
unsuited
Lack of formal channels