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McGraw-Hill/Irwin
1-2
Chapter
1
Introduction to
Organizational Behavior
McGraw-Hill/Irwin
Introduction
1-3
1-4
McGraw-Hill/Irwin
1-5
1-6
Power of
Human
Resources
Globalism
Rapidity of
Change
McGraw-Hill/Irwin
Cultural
Diversity
New WorkerEmployer
Psychological
Contract
Technology
1-7
Frederic W. Taylors
Scientific
Management
Principles
McGraw-Hill/Irwin
1-8
Henri Fayols
Functions of
Management
1-9
(1 of 2)
McGraw-Hill/Irwin
McGraw-Hill/Irwin
1-11
Management is a separate
body of knowledge that can
be applied in any type of
organization
A theory of management
that can be learned and
taught
There is a need for
teaching management in
colleges
2005 The McGraw-Hill Companies, Inc. All rights reserved.
Definition of Organizational
Behavior (OB)
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1-13
1. OB is a way of thinking
2. OB is multidisciplinary
3. There is a distinctly humanistic orientation
4.
5.
6.
within OB
The field of OB is performance-oriented
The role of the scientific method is important in
studying variables and relationships
OB has a distinctive applications orientation
McGraw-Hill/Irwin
Unit of Analysis
Output
Psychology
Individual
Sociology
Social Psychology
Group
Organizational
Behavior
Anthropology
Organization
Political Science
McGraw-Hill/Irwin
Studying Organizational
Behavior
Leaders and
Organizational
Behavior
McGraw-Hill/Irwin
1-15
The Hawthorne
Studies
1-16
The
Organizations
Environment
Understanding
and Managing
Individual
Behavior
Organizational
Processes
McGraw-Hill/Irwin
Group Behavior
and
Interpersonal
Influence
Organizational
Structure
Change and
Innovation
Inputs
Process
1-17
Outputs
Environmen
t
McGraw-Hill/Irwin
Three Perspectives on
Effectiveness
Individual
effectiveness
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Group
effectiveness
1-18
Organizational
effectiveness
Short run
Intermediate run
Long run
Quality
Quality
Quality
Productivity
Efficiency
Satisfaction
McGraw-Hill/Irwin
Adaptiveness
Efficiency
Satisfaction
1-19
Survival
1-20
McGraw-Hill/Irwin
1-21
McGraw-Hill/Irwin
1-22
McGraw-Hill/Irwin
1-23
McGraw-Hill/Irwin
Key Points
1-24
(1 of 2)
Key Points
1-25
(2 of 2)
McGraw-Hill/Irwin