Oriel

Aviation
Academy

Prepared by:
Kanika Baniwal

Introduction

Oriel Aviation Academy, provides Air hostess Training to those aspiring to make a
career in Aviation Industry. We are inspired to provide Air hostess Training through
our world class education as well as revolutionary Air hostess Training program.

The Air hostesses or flight attendants plays an important role in the flying process.
Air hostesses or Cabin Crew try to keep everything running smoothly on each flight,
and they deal with the desperate situations that arise when things don't go
according to plan.

Our revolutionary air hostess training methodology will instills in them the confidence
and expertise required to make a mark for themselves in the aviation industry.

Safety which is a legal requirement in Air hostess training is of utmost importance

for employment of aspiring boys and girls as air hostesses also known as Cabin
crew or Flight Attendant who are primarily on board an aircraft for the safety and
welfare of the passengers and secondly for their comfort.

Course Name
DIPLOMA
IN
AVIATION,
HOSPITALITY
&
TRAVEL

Course Intro

It will be the one year scientifically designed comprehensive course.

It will aim on delivering education to the candidate with the high end quality of both
the teaching techniques and the study material.

Our main objective is to result in building quality crew for the industry.

This course will cover the following aspects:

1. Aviation
2. Hospitality
3. Travel
4. Personality Development & Grooming

Each aspect of the course covers the modules under it which are discussed in the
further slides.

Course Chart

Aviation
Under aviation part, following modules will be covered:
Module 1: Introduction of Aviation.
Module 2: History of Aviation.
Module 3: Aircrafts ( Interiors & Exteriors)
Module 4: Terminology / Abbreviations / codes)
Module 5: Embarkation & Disembarkation Procedures for Passengers.
Module 6: Galleys.
Module 7: Service & Service Procedures.
Module 8: In- Flight Announcements.
Module 9: Emergencies on board.

Hospitality
Under Hospitality following Modules will be covered:
Module 1: Introduction to Hospitality Industry.
Module 2: Glossary Terms & Common French Terms.
Module 3: Front office Handling.
Module 4: Customer Complaint Handling.
Module 5: Housekeeping Techniques .
Module 6: Knowledge about Food & Beverages.

Air Travel Industry

The study of Air Travel Industry is covered in two parts:

A) Air Travel Industry : Part - I
B) Air Travel Industry : Part II

Under Air Travel Industry Part I, the following modules will be covered:
Module 1: Introduction to Airports.
Module 2: Study of Minimum Ground Time of Aircrafts.
Module 3: Principals of Handling Passengers.
Module 4: Optimum Passenger Service.
Module 5: Special Passenger Handling.
Module 6: Passenger Baggage Handling.
Module 7: Baggage Tracing & procedures.

Air Travel Industry

Under Air Travel Industry Part II, the following modules will be covered:
Module 1: Construction of Fare .
Module 2: Study of Passenger Air Tariff (PAT).
Module 3: Identifying types of journey & pricing concept of application.
Module 4: IATA Geography & Global Indicators (GI).
Module 5: International Sales Indicators(ISI).
Module 6: Fare type selection, Fare formula, MPM, TPM.
Module 7: Extra Mileage Allowance (EMA).
Module 8: Higher Intermediate Point (HIP).
Module 9: Construction of One way fares, Return Trip (RT) fares & Circle Trip (CT) fares.
Module 10: Glossary.

THANK YOU