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CCIE Collaboration

BootCamp
T RA I N E R:
HAROON AHMED MALIK
M . N A E E M A K H TA R

CCIE Collaboration Lab


Overview:
Configure and Troubleshoot Cisco Collaboration Infrastructure 5%
Configure and Troubleshoot Cisco Unified Communications Manager (CUCM)
40%
Configure and Troubleshoot Cisco IOS UC Applications and Features 25%
Configure and Troubleshoot QoS in Cisco Collaboration Solutions 7%
Configure and Troubleshoot Cisco Unity Connection 10%
Configure and Troubleshoot Cisco Unified Contact Center Express (UCCX) 5%
Configure and Troubleshoot Cisco Unified IM Presence 8%

CCIE Collaboration Lab Equipment List


Cisco Unified Computing System (UCS) C460 Rack Server
Cisco 2921 Integrated Services Routers Generation 2 (ISR G2)
ISR G2 Modules and Interface Cards
-- Cisco High-Density Packet Voice Digital Signal Processor Modules (PVDM3)
- Cisco Service Ready Module 710/700 Service Module with Cisco Unity
Express
- 4-port Cisco Gigabit EtherSwitch 10/100/1000BASE-TX
Cisco Catalyst 3750-X Series Switch
Cisco Unified IP Phones 7965 and 9971
Cisco Jabber for Windows

Software Versions:
Cisco Unified Communications Manager 9.1
Cisco Unified Communications Manager Express 9.1
Cisco Unified Contact Center Express 9.0
Cisco Unified Communications Manager IM and Presence 9.1
Cisco Unity Connection 9.1
Cisco Unity Express 8.6
All routers use IOS version 15.2(4) M Train
Cisco Catalyst 3750 Series Switches uses 15.0(2) Main Train

Cisco Unified Computing System


(UCS)

Cisco Unified Computing System


(UCS)

Integrated Services Routers Generation 2 (ISR G2)

PVDM2 vs PVDM3

Cisco Service Ready Module


The Cisco Services-Ready Engine (SRE) modules are router blades for the
Cisco Integrated Services Routers Generation 2 (ISR G2) that provide the
capability to host Cisco, third-party, and custom applications. The modules
have their own processors, storage, network interfaces, and memory that
operate independently of the host router resources, helping ensure maximum
concurrent routing and application performance.

Cisco Unified IP Phones 9971


Cisco Unified IP Phones 9971

Cisco Jabber for Windows

CCIE Collaboration Lab Topology

Step by Step Instructions for VLAN

Step 1 CDP
Step 2 - Create VLAN
Step 3 Assign Data VLAN to all IP Phone ports
Step 4 Assign Voice VLAN to all IP phone ports
Step 5 Define DHCP Server to assign IP address

CDP

Cisco Devices use CDP protocol to discover all devices are connected to its
port.

Data and Voice VLAN

Register 99xx Phones to CME as SIP

Setting Up Cisco Unified CME


Creating Directory Numbers
Assigning Directory Numbers to Phones

Setting Up Cisco Unified CME

Router(config)# voice register global


Router(config-register-global)# mode cme
Router(config-register-global)# source-address ip-address [port port]
Router(config-register-global)# max-pool max-phones
Router(config-register-global)# max-dn max-directory-numbers
Router(config-register-global)# camera
Router(config-register-global)# video
Router(config-register-global)# tftp-path {flash: | slot0: | tftp://url}
Router(config-register-global)# create profile
Router(config-register-global)# end

Assigning Directory Numbers to Phones

Router> enable
Router# configure terminal
Router(config)# voice register dn dn-tag
Router(config-register-dn)# number number
Router(config-register-dn)# huntstop channel number-of-channels
Router(config-register-dn)# end

SIP: Creating Directory Numbers

Router> enable
Router# configure terminal
Router(config)# voice register pool pool-tag
Router(config-register-pool)# id mac address
Router(config-register-pool)# type phone-type
Router(config-register-pool)# number tag dn dn-tag
Router(config-register-pool)# username name password string
Router(config-register-pool)# end