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HUMAN
RESOURCE
P re s e n te d B y :
SWETLANA
VIPUL
million opportunities
- Most companies are at 3-4 sigma level
SI X
SI GMA
It is a Philosophy
Anything less than ideal is
an opportunity for
improvement
Defects costs money
Understanding processes
and improving them is the
most efficient way to
achieve lasting results
It is a Process
To achieve this level of
performance you need
to:
Define, Measure, Analyse,
Improve and Control
It is Statistics
6 Sigma processes will
produce less than 3.4
defects per million
opportunities
Sigma Level
Six Sigma =
99.9997%
Sigma Level
(Process
Capability)
308,537
66,807
6,210
233
3.4
99.99966% Good At 6
Money
Quality
Customer
Satisfaction
Competitive
Advantage
G r ow t h
Employee Pride
Measure
Analyze
DMAIC
Improve
Control
Defi ne
Define Resources
Measure
A n a ly z e
I mp r ove
Control
Profit Growth
How will you maintain to gains made
-Change policy & procedures
- Change drawings
- Change planning
- Revise budget
- Training
Champions
Master
Black
Belt
Black Belts
Green Belts
Team Members /
Yellow Belts
turnover rate.
Job satisfaction issues (surveys).
Management satisfaction.
Cafeteria food quality.
Policy deployment.
New hire process quality and cycle time.
Health care costs.
Safety and compliance issues.
Employee exit analysis.
University relations.
SIX SIGMA
CERTIFICATION
Recruitment
Performance
Management Process
Knowledge
Human
Management
Training
Compensation
Process
Employee
related administrative
transactional processes
Competency
Job
Development Process