Documente Academic
Documente Profesional
Documente Cultură
PLANNING AND
ENTREPRENEURSHIP
(BSc. LMV, REFI &PFM)
Year IV Semester I
TOPIC ONE:
INTRODUCTION
1.1 Definition of
entrepreneurship
1.1 Definition of
Entrepreneurship
Before defining the term entrepreneurship
it is important to define a key word
forming part of this terminology. This term
is
an
entrepreneur.
The
word
entrepreneur derives from the French
words, entre, meaning "between"' and
prendrem, meaning to "to take". The word
was originally used to describe people
who take on the risk"' between buyers
and sellers or who "undertake" a task
such as starting a new venture.
1.1 Definition of
Entrepreneurship
Entrepreneur is a therefore defined
as the person who tries to do
something new, visualizes a business
opportunity, organizes the necessary
resources for setting up the business
and bears the risk involved. Thus, an
entrepreneur may be termed as an
innovator, an organizer and a risk
bearer.
1.1 Definition of
Entrepreneurship
The term entrepreneur may be
properly applied to those who
incubate new ideas, start enterprises
based on those ideas, and provide
added value to society based on their
independent initiative.
After understanding who is an
entrepreneur, now let us define the
term entrepreneurship.
1.1 Definition of
Entrepreneurship
Entrepreneurship is the process where
individuals or a group of individuals
risk time and money in pursuit of
opportunities to create value and
grow through innovation regardless of
the resources they currently control.
The term entrepreneurship can also
refers to the functions performed by
an entrepreneur.
1.1 Definition of
Entrepreneurship
In not quite different perspective,
entrepreneurship can be defined as
the process of creating something new
with value by devoting the necessary
time
and
effort,
assuming
the
accompanying financial, psychic, and
social risks, and receiving the resulting
rewards of monetary and personal
satisfaction and independence.
1.2 Characteristics of
Entrepreneurs
In the definitions of who is entrepreneur
and what is entrepreneurship, we met
common and re-occuring terms such as
value, independence, initiative, risk and
resources to mention few. These give a
rough picture of how entrepreneurs look
like. To be very specific, the following are
the characteristics that many people
who are known as entrepreneur shares.
1.2 Characteristics of
Entrepreneurs
i. Initiative- an entrepreneur must
have an innovative aptitude, pick the
right opportunity, and initiate action.
If he/she does not initiate action at
the right time the opportunity may
be lost. Hence, the ability of an
entrepreneur to take initiative is the
key to the success of the venture to
a great extent.
1.2 Characteristics of
Entrepreneurs
ii. Wide Knowledge- an entrepreneur
should have wide knowledge of the
economic
and
non-economic
environment of business like the market,
consumer attitudes, technology, etc. In
the
absence
of
such
adequate
knowledge, the decisions taken by him
may be poor and will not contribute to
the profitability of his business in the
long run.
1.2 Characteristics of
Entrepreneurs
iii. Willingness to assume risk- entering
any venture is full of risks and
uncertainties. In order to deal with
various kinds of risks and uncertainties
efficiently, the entrepreneur should have
willingness
and
necessary
foresightedness to assume risks. The
quantity and quality of risk taking would
determine the quality of business
decisions.
1.2 Characteristics of
Entrepreneurs
iv. Open mind and optimistic
outlook- an entrepreneur should have
an open mind. He/she must possess a
dynamic and optimistic outlook so as
to predict changes in the business
environment and respond effectively
without delay. Being optimistic enable
the entrepreneur to take initiative in
relation to his business idea.
1.2 Characteristics of
Entrepreneurs
v. Adaptability/flexibility- the entrepreneur
must be prepared to adapt to the changes
taking place in the system. Any resistance to
change and delay in responding thereto, shall
lead to losing the opportunity of taking
advantage thereof.
vi. Self-confidence- for achieving success in
life, one should have confidence in himself/
herself. A person who lacks confidence can
neither do any work himself/herself nor inspire
others to work.
1.2 Characteristics of
Entrepreneurs
vii.
Leadership
Qualitiesan
entrepreneur should possess the
qualities of a good leader. He/she
should have the traits of selfdiscipline, presence of mind, sense of
justice, honor and dignity and above
all, a high moral character.
1.2 Characteristics of
Entrepreneurs
viii. Orientation towards hard workwhile running a business, one problem
or
the
other
may
occur.
The
businessmen has to be vigilant about
these and find solutions thereof as early
as possible. This requires hard work on
the part of the entrepreneur. He has to
put in extra efforts to ensure success of
the enterprise started by him.
1.3 Functions of
Entrepreneur
The functions of an entrepreneur can be
summarized as follows.
i. Conception of an idea: An entrepreneur
is the person with a creative mind who can
identify business opportunities and take
steps for the conversion of ideas into
successful business ventures, and give
them a concrete shape.
ii. Promotion: It is felt that generally an
entrepreneur undertakes the risk of setting
up
1.3 Functions of
Entrepreneur
a small enterprise as a sole proprietor. But,
now-a-days many entrepreneurs have
assumed the role of promoters of large
companies. In fact, promotion may be
undertaken for setting up a new business,
small or large expansion of an existing
business or for combining two or more
business firms. As a promoter, the
entrepreneur has to conduct feasibility
studies, decide to the form of organization,
1.3 Functions of
Entrepreneur
assemble the required funds and
people, and give a concrete shape to
the business proposition.
iii. Innovation: An entrepreneur is also
seen as an innovator who tries to
develop new technology, products and
markets. The entrepreneur uses his
creative abilities to do new things and
exploit opportunities in the market.
1.3 Functions of
Entrepreneur
iv. Bearer of risks and uncertainty:
You know that starting of a new business
venture involves good amount of risk
and uncertainty. To start with, it is the
entrepreneur who assumes risks and is
prepared for the losses that may arise
because of unforeseen situations in
future. In fact, it is his willingness to take
risks that helps him to take initiatives in
doing new things or trying new methods
of production.
1.3 Functions of
Entrepreneur
v. Arranging necessary capital:
Arranging funds is one of the biggest
hurdles in setting up a new
entrepreneur.
It
is
he/she,
himself/herself who has to provide
the initial capital (otherwise known
as risk capital or seed capital) for
starting the ventures.
1.4 Role of
Entrepreneurship in the
Economy
1.4 Role of
Entrepreneurship in the
Economy
1.4 Role of
Entrepreneurship in the
Economy
1.4 Role of
Entrepreneurship in the
Economy
Micro 1
Micro2
Small
Cashewnuts
processing, detergent
making
Informal
catering
Batik
making
Flour
processin
g, Tour
agencies
1.4.3 Enabling
Environment for Micro
and Small Enterprise
1.4.3 Enabling
Environment for Micro
and
Small
Enterprise
situation where they are oriented to the
1.4.3 Enabling
Environment for Micro
and
Small
Enterprise
Abolishing
weakness
on
tax
assessment. The tax assessment and
collection system lacks transparency and
predictability, creating opportunities for
tax officials to exhort bribes from small
business operators. Some business
people report that they have to conceal
or even worse, avoid growth, because
otherwise tax officials may demand
unrealistically high taxes and bribes and
will harass.
1.4.3 Enabling
Environment for Micro
and
Small
Enterprise
Economic trends
Absence of Inflation- this is due to
the fact that inflation has huge impact
on entrepreneurship as in inflation period,
the value of wealth decreases and the
purchase power of people declines.
Therefore, consumers tighten their belts
and there are fewer opportunities for
entrepreneurs. So the absence of inflation
is a grace to the entrepreneur.
1.4.3 Enabling
Environment for Micro
and
Small
Enterprise
Low interest rates-this is due to the fact
1.4.3 Enabling
Environment for Micro
Small
Enterprise
asand
a result, the competition between these
SMEs will become less. At the same time
because of this high unemployment and
limited earnings, markets are naturally
limited.
Good
Business
Registration
and
Licensing
Absence
of business
registration and
licensing process which is unduly complicated
and time-consuming because of excessive
bureaucracy and in some cases because of
demands for bribes by officials.
1.4.3 Enabling
Environment for Micro
and
Small
Enterprise
The government has started taking some
initiatives to improve the situation.
Various agencies have been set up to
facilitate the process of investing in
businesses. These include the Business
Registration and Licensing Authority
(BRELA) and Tanzania Investment
Centre (TIC). Unfortunately however,
these organizations mainly target large
enterprises. Furthermore these are
centralized in Dar es Salaam.
1.4.3 Enabling
Environment for Micro
and
Small
Enterprise
Availability of enough information on
1.4.3 Enabling
Environment for Micro
and
Small
Enterprise
b. MICRO ISSUES
Owners/managers/ employees capabilitiesattitudes, knowledge, skills/exposure.
Strategies for and management for growth
such
as
diversification,
product
differentiation, etc.
Networking both locally and internationally,
SUPPORT AND DEVELOPMENT
SERVICES FOR MSE PROMOTION--Read!!!!!!!!!!!!!!!!!!!
TOPIC 2: COMPANY
FORMATION AND
INCORPORATION
2.1 Meaning of company
We have major two types of companies. These are:i. Statutory Companies- which are companies
whose formation and control is vested under
parliamentary control.
ii.Registered Companies- which is a company
registered by the registrar of companies for
example Business Registration and Licensing
Agency (BRELA) in Tanzania and Registrar of
Companies-Kenya, or The Uganda Registration
Services Bureau in Uganda.
There are different types of registered companies.
These includes:i. Limited Companies-These are companies
whose liability of members is
2.3 Formation of a
company
2.1.3.3 Formation of a
company
2.3 Formation of a
note thatcompany
the similarity which is
Take
being
referred to here includes similarities in
appearance, semantic and phonetic.
i. eg. (semantic) - Simba Investment Limited can
not be registered if there is Lion Investment
Limited.
ii.eg. (phonetic) - Wills Transport Company
Limited can not be registered if there is already
Wheels Transport Company Limited.
b. Too like a name appearing in the index of
company or business names; eg. Tasmania
Company Limited can not be registered if there
is already Tasman Limited.
2.3 Formation of a
company
(c) is undesirable.
Undesirability encompasses many things. These
include if the name:(i)connotes an insult or bad language to the society;
(ii) Suggests a connection with the Government or its
Authorities; Ikulu Company Ltd.??????
(iii) Is offensive or its use will be a criminal offence;
(iv) Consists of a Registered Trade or Service Mark;
(v) Is misleading, that is containing a word which is
contrary to activities of the company, eg.
International while it operates locally only;
2.3 Formation of a
company
2.3 Formation of a
company
2.3 Formation of a
company
2.3 Formation of a
company
Income tax officials to inspect the
office
2.3 Formation of a
company
2.3 Formation of a
company
2.3 Formation of a
company
2.3 Formation of a
company
2.3 Formation of a
company
2.3 Formation of a
company
main and secondary activities intended
all the
to
be undertaken are registered. The statement of a
companys objects in its memorandum serves
double purposes:
It protects the shareholders, who learn from it the
purposes to which their money can be applied.
It protects persons dealing with company, who
can discover from it the extent of the companys
power.
Any act done by the company beyond the powers
indicated in the object clause, is utra vires that is,
beyond the powers of the company and therefore
2.3 Formation of a
company
invalid.
iii. Situation Clause- this gives the name of
the country which the office is situated. It also
indicates other details necessary for locating
the office. The company is governed by the
laws of that country.
iv. Capital Clause- This states the share capital
the company wishes to have. It includes- total
amount of the share capital, the units into
which the capital is divided, types of shares
whether ordinary or preferences, the value of
each share. The total value of all the shares is
2.3 Formation of a
company
2.3 Formation of a
company
2.3 Formation of a
company
b. Articles of Association
This govern the internal structure of the
company. In Tanzania and other East African
countries, the Articles shall be:
(a)in the English language;
(b) printed;
( c) Divided into paragraphs numbered
consecutively; and signed by each subscriber
to the memorandum of association in the
presence of at least one witness, who shall
attest the signature and add his occupation
and postal address.
2.3 Formation of a
company
2.3 Formation of a
company
2.1.3.3 Formation of a
company
2.1.3.3 Formation of a
company
2.1.3.3 Formation of a
company
2.1.3.3 Formation of a
company
2.1.3.3 Formation of a
company
2.1.3.4 Termination of a
Company
A company may
come to an end in the
2.1.3.4 Termination of a
Company
2.1.3.4 Termination of a
Company
2.1.3.4 Termination of a
Company
2.1.3.4 Termination of a
Company
Winding up Procedures
1.Petition against the company filed by a
competent creditor or member of the
company,
2.Once the petition is received the court
appoint Provisional Liquidator and the
company become under administration,
3.Should the performance improve then the
company will continue with operations as
before,
4.Should the performance worsen, then the
company shall be wound up.
2.1.3.4 Termination of a
Company
2.1.3.4 Termination of a
Company
2.1.3.4 Termination of a
Company
2.1.3.4 Termination of a
Company
Consequences of Voluntary Winding
Up
-Read
Striking Defunct Company off Register
Where the Registrar has reasonable cause to
believe that a company is not carrying on
business or in operation, he or she may send to
the company by post a letter inquiring whether
the company is carrying on business or in
operation.
If, within 30 days of sending the letter, the
Registrar does not receive any answer thereto,
he or she shall within 14 days after the
expiration of that period send to the company by
2.1.3.4 Termination of a
Company
LECTURE THREE:
COMPANY
MANAGEMENT
3.1 Introduction
3.1 Introduction
Company management is a set of
activities under which managers to the
company create, direct, maintain and
operate
purposive
organization
through systematic, coordinated, cooperative human efforts. It includes
various activities such as Planning,
Organizing, directing, and controlling.
The following are some of the issues
related with company management.
3.2 Designing an
Organogram
An organogram or an organizational
chart refers to the way that an
organization arranges people and jobs so
that its works can be performed and its
goals
be
met.
The
concept
of
organogram can well be understood
through
the
concept
of
departmentalization as one of the
elements of organizational structure
(other
being
span
of
control,
centralization, formalization).
3.2 Designing an
Organogram
3.2 Designing an
Organogram
Type of departmentalization
i. Departmentalization by Numbers
Departmentalization
by
number
is
grouping of persons who are to perform
the same duties and putting them under
the superior of a manager in terms of
number. This method is rapidly applying in
army.
Disadvantages or declines reasons
There are many reason of decline of
departmentalization by numbers.
3.2 Designing an
Organogram
3.2 Designing an
Organogram
ii. Departmentalization by Time
It is grouping activities on the basis of
time.
It
is
oldest
form
of
departmentalization and it is generally
used in low level of departmentalization.
It is particularly applied in hospitals and
steel manufacturing enterprise where
continue process of service and
manufacturing is used.
Advantages
i. It is process of working and services
throughout 24 hours.
3.2 Designing an
Organogram
ii. It is continuing service process.
iii. Students can work evening or at
night.
Disadvantages
i. There is lacking supervision at night.
ii.Exhaustion factor.
3.2 Designing an
Organogram
ii. It is continuing service process.
iii. Students can work evening or at
night.
Disadvantages
i. There is lacking supervision at night.
ii.Exhaustion factor.
3.2 Designing an
Organogram
iii. Departmentalization by Function
It is grouping activities on the basis on
function of an enterprise. The basic
enterprise functions are production,
selling,
and
financing.
Functional
departmentalization
is
bases
for
organizing
activities
in
an
organizational structure. It organizes by
function to be performed. The function
reflects the nature of the business.
3.2 Designing an
Organogram
The advantage of this type of grouping
is
obtaining
efficiencies
from
consolidating similar specialties and
people with common skills, knowledge
and orientations together in common
units.
Advantages
i. It is logical reflection of function.
ii.Maintains power of major functions.
iii.Simplifies training.
3.2 Designing an
Organogram
Disadvantages
i. De-emphasis of overall company
objectives.
ii.Reduces coordination between
function.
iii.Slow adoption to change in
environment.
3.2 Designing an
Organogram
3.2 Designing an
Organogram
Departmentalization
vi.
by
geography
is
followed
where
geography marked appear to offer
advantages. Geographic department
most often use in sales and
production, it is not use in finance.
Departmentalization by geographical
regions groups jobs on the basis of
territory or geography. Below is an
example of such kind of structure.
3.2 Designing an
Organogram
3.2 Designing an
Organogram
Advantages
i. It emphasis on local markets and
problems.
ii.Improves coordination in a region.
iii.Better face to face communication.
Disadvantages
i. Increases problem of top management
control.
ii.Requires more persons with general
manager abilities.
3.2 Designing an
Organogram
v. Departmentalization by Customer
Departmentalization by customer groups
jobs on the basis of a common set of
needs or problems of specific customers.
For instance, a plumbing firm may group
its work according to whether it is serving
private sector, public sector, government,
or not-for-profit organizations. A current
departmentalization trend is to structure
work according to customer, using crossfunctional teams.
3.2 Designing an
Organogram
group is chosen from different
This
functions to work together across various
departments to interdependently create
new products or services. For example, a
cross-functional
team
consisting
of
managers from accounting, finance and
marketing is created to prepare a
technology plan.
Advantages
i. Departmentalization by customer
emphasis on customer needs.
ii.It develops experience in customer area
3.2 Designing an
Organogram
Disadvantages
i. It may be difficult to analysis
customer demands.
ii.It requires managers and staff expert
in customer problems.
iii.Customer groups may not always be
clearly defined.
3.2 Designing an
Organogram
vi. Departmentalization by Process
This type of departmentalization is found
in production and operative levels.
Departmentalization by process groups
jobs on the basis of product or customer
flow. Each process requires particular
skills and offers a basis for homogeneous
categorizing of work activities. A patient
preparing for an operation would first
engage in preliminary diagnostic tests,
and then go through the admitting
process, undergo a procedure in surgery
3.2 Designing an
Organogram
3.2 Designing an
Organogram
3.2 Designing an
Organogram
Advantages
i. It simplifies training.
ii. Utilizes special skills.
iii. Uses specialized technology.
Disadvantages
i. Coordination of departments is
difficult.
ii.Responsibility for profit is at the top.
3.2 Designing an
Organogram
vii. Departmentalization by Product
This type of departmentalization used in
organization where more than one
product is producing. In this department
all the sources and authority are placed
under the control of one manager.
Departmentalization
by
product
assembles all functions needed to make
and market a particular product are
placed under one executive.
3.2 Designing an
Organogram
For instance, major department stores
are structured around product groups
such as home accessories, appliances
womans clothing, mens clothing and
children clothing.
Advantages
i. Places attention on production.
ii.Increase growth of product.
iii.Places responsibility for profit at
division level.
3.2 Designing an
Organogram
Disadvantages
i. Requires more persons with general
manager abilities.
ii.Presents
problems
of
top
management control.
3.2 Designing an
Organogram
3.3 STAFFING-meaning
After an organization's structural design is
in place, it needs people with the right
skills, knowledge, and abilities to fill in that
structure. People are an organization's
most important resource, because people
either
create
or
undermine
an
organization's reputation for quality in both
products and service.
Staffing is defined is therefore filling and
keeping filled, positions in the organization
structure
3.3 Staffing-Nature
1. Staffing is an important managerial
function- Staffing function is the most
important managerial act along with
planning,
organizing,
directing
and
controlling. The operations of these four
functions depend upon the manpower
which is available through staffing
function.
2. Staffing is a pervasive activity- As
staffing function is carried out by all
managers and in all types of concerns
where business activities are carried out.
3.3 Staffing-nature
3. Staffing is a continuous activity- This is
because
staffing
function
continues
throughout the life of an organization due to
the transfers and promotions that take place.
4. The basis of staffing function is efficient
management
of
personnelHuman
resources can be efficiently managed by a
system or proper procedure, that is,
recruitment, selection, placement, training
and development, providing remuneration,
etc.
3.3 Staffing-nature
5. Staffing helps in placing right
men at the right job. It can be done
effectively through proper recruitment
procedures and then finally selecting
the most suitable candidate as per the
job requirements.
6. Staffing is performed by all
managers depending upon the nature
of business, size of the company,
qualifications and skills of managers,
3.3 Staffing-purpose
Firstly, the main purpose of staffing is
to put right man on right job. The
objective and purpose of managerial
staffing
is
to
ensure
that
organizational positions are filled by
the qualified personnel, who are able
to willing to occupy them.
3.3 Staffing
Secondly, the purpose / objective of
managerial staffing is to define job,
performance appraisal, training and
development of people.
Thirdly, the purpose/objective of
managerial staffing is matching the
people with job, identifying job
requirement, job design etc.
3.3 Staffing
Situational Factors Affecting Staffing
EXTERNAL FACTORS- Factors in external
environment do affect staffing to various
degrees. These influences can be grouped into
educational (education vs job position), social
cultural (women do not work, maternity), legal
political (do not employ below 18) and
economic opportunities (demand and supply of
labour).
INTERNAL
FACTORSInternal
factors
includes,
Personal
policies
(employee
development?
humanity),
Organizational
climate and Reward system (leadership style?
incentives?).
3.3 Staffing-Process
1. Manpower requirements- The very first
step in staffing is to plan the manpower
inventory required by a concern in order to
match them with the job requirements and
demands. Therefore, it involves forecasting
and determining the future manpower
needs of the concern.
2. Recruitment- Once the requirements are
notified, the concern invites and solicits
applications according to the invitations
made to the desirable candidates.
Recruiting is process of generating a pool
of qualified applicants for organizational
jobs. Recruitment sources are both internal
and external; internal include promoting
from within the organization
3.3 Staffing-Process
while external sources include labor
markets,
e-recruiting
means,
media
sources, competitive recruiting sources,
employment agencies, labor unions, job
fairs and creative recruiting, educational
institutions.
3. Selection- This is the screening step of
staffing in which the solicited applications
are screened out and suitable candidates
are appointed as per the requirements.
Selection is the process of choosing from
among the candidates, from within the
organization
or
from
the
outside
organization the most suitable person for
the current position or for future positions.
3.3 Staffing-Process
4. Orientation and Placement- Once
screening takes place, the appointed
candidates are made familiar to the work
units and work environment through the
orientation programmes. Placement takes
place by putting right man on the right job.
3.3 Staffing-Process
5. Training and Development- Training is
the process of enhancing the skills,
capabilities and knowledge of employees
for doing a particular job. Training process
moulds the thinking of employees and
leads to quality performance of employees.
It is continuous and never ending in nature.
Training is a part of incentives given to the
workers in order to develop and grow them
within the concern.
3.3 Staffing-Process
5. Training and Development- Training is
the process of enhancing the skills,
capabilities and knowledge of employees
for doing a particular job. Training process
moulds the thinking of employees and
leads to quality performance of employees.
It is continuous and never ending in nature.
Training is a part of incentives given to the
workers in order to develop and grow them
within the concern.
3.3 Staffing-Process
Training is generally given according to the
nature of activities and scope of expansion in
it. Training is generally imparted in two
ways:i. On the job training- On the job training
methods are those which are given to the
employees within the everyday working of a
concern.
ii.Off the job training- Off the job training
methods are those in which training is
provided away from the actual working
condition. It is generally used in case of new
employees.
3.3 Staffing-Process
Along with it, the workers are
developed by providing them extra
benefits of in depth knowledge of
their functional areas
Development also includes giving
them key and important jobs as a
test or examination in order to
analyze their performances.
3.3 Staffing-Process
Importance of training
Training
is
crucial
for
organizational
development and success. It is fruitful to
both employers and employees of an
organization. An employee will become more
efficient and productive if he is trained well.
Training is given on four basic grounds:
i. New candidates who join an organization are
given training. This training familiarize them
with the organizational mission, vision, rules
and regulations and the working conditions .
3.3 Staffing-Process
ii. The existing employees are trained to
refresh and enhance their knowledge.
iii. If any updations and amendments take
place in technology, training is given to
cope up with those changes. For instance,
purchasing a new equipment, changes in
technique
of
production,
computer
impartment. The employees are trained
about use of new equipments and work
methods.
3.3 Staffing-Process
iv. When promotion and career growth
becomes important. Training is given so
that employees are prepared to share the
responsibilities of the higher level job.
The benefits of training can be
summed up as:
i. Improves morale of employeesTraining helps the employee to get job
security and job satisfaction.
3.3 Staffing-Process
The more satisfied the employee is and
the greater is his morale, the more he will
contribute to organizational success and
the lesser will be employee absenteeism
and turnover.
Less supervision- A well trained
employee will be well acquainted with the
job and will need less of supervision. Thus,
there will be less wastage of time and
efforts
3.3 Staffing-Process
Fewer accidents- Errors are likely to
occur if the employees lack knowledge and
skills required for doing a particular job.
The more trained an employee is, the less
are the chances of committing accidents in
job and the more proficient the employee
becomes.
Chances
of
promotionEmployees
acquire skills and efficiency during training.
They become more eligible for promotion.
They become an asset for the organization
3.3 Staffing-Process
Increased productivity- Training
improves efficiency and productivity
of
employees.
Well
trained
employees show both quantity and
quality performance. There is less
wastage of time, money and
resources if employees are properly
trained.
3.3 Staffing-Process
iv. When promotion and career growth
becomes important. Training is given
so that employees are prepared to
share the responsibilities of the
higher level job.
3.3 Staffing-Process
6. Remuneration- It is a kind of
compensation provided monetarily to
the employees for their work
performances.
This
is
given
according to the nature of job- skilled
or unskilled, physical or mental, etc.
Remuneration forms an important
monetary
incentive
for
the
employees.
3.3 Staffing-Process
There are two methods of employee
remuneration: Time Rate Method: Under time rate
system, remuneration is directly linked with
the time spent or devoted by an employee
on the job. The employees are paid a fixed
pre-decided amount hourly, daily, weekly or
monthly irrespective of their output.
Piece Rate Method: It is a method of
compensation in which remuneration is paid
on the basis of units or pieces produced by
an employee. In this system emphasis is
more on quantity output rather than quality
output.
3.3 Staffing-Process
7. Performance Evaluation- In order to
keep a track or record of the behaviour,
attitudes as well as opinions of the
workers towards their jobs. For this
regular assessment is done to evaluate
and supervise different work units in a
concern. It is basically concerning to
know the development cycle and
growth patterns of the employees in a
concern.
3.3 Staffing-Process
8. Promotion and transfer- Promotion
is said to be a non- monetary incentive
in which the worker is shifted from a
higher
job
demanding
bigger
responsibilities as well as shifting the
workers and transferring them to
different work units and branches of the
same organization.
3.3 Staffing-Selection
Process
Selection is the process of choosing from
among the candidates, from within the
organization or from the outside organization
the most suitable person for the current
position or for future positions. It is the
process of putting right men on right job. It is
a procedure of matching organizational
requirements
with
the
skills
and
qualifications of people. Effective selection
can be done only when there is effective
matching. By selecting best candidate for
the required job, the organization will get
quality performance of employees.
3.3 Staffing-Selection
Process
Moreover, organization
will face less
of
absenteeism and employee turnover problems.
By selecting right candidate for the required
job, organization will also save time and
money. Proper screening of candidates takes
place during selection procedure. All the
potential candidates who apply for the given
job are tested.
But selection must be differentiated from
recruitment, though these are two phases of
employment
process.
Recruitment
is
considered to be a positive process as it
motivates more of candidates to apply for the
job.
i.
3.3 Staffing-Selection
Process
Preliminary Interviews- It is used
to
eliminate those candidates who do not
meet the minimum eligibility criteria laid
down by the organization. The skills,
academic
and
family
background,
competencies and interests of the
candidate are examined during preliminary
interview. Preliminary interviews are less
formalized and planned than the final
interviews. The candidates are given a
brief up about the company and the job
profile; and it is also examined how much
the candidate knows about the company.
Preliminary interviews are also called
screening interviews.
3.3 Staffing-Selection
Process
3.3 Staffing-Selection
Process
3.3 Staffing-Selection
Process
v. Medical examination- Medical tests
are conducted to ensure physical
fitness of the potential employee. It will
decrease
chances
of
employee
absenteeism.
vi. Appointment Letter- A reference
check is made about the candidate
selected and then finally he is
appointed
by
giving
a
formal
appointment letter.
3.3 Staffing-Principles
There are six principles of staffing
1.
2.
3.
4.
3.4 DIRECTING-Read
3.5 Controlling-meaning
Controlling is measuring and correcting
individuals and organizational performance.
It involves measuring performance against
goals and plans, showing where the
deviations from standards exist and helping
to correct them. In short controlling
facilitates the accomplishment of plans.
Control activity generally relate to the
measurement of achievement. Some means
of controlling like the budget for expenses,
inspection, record of labors-hours lost, are
generally familiar.
3.5 Controlling-Types
i. Preliminary
3.5 Controlling-Types
iii. Post-action
Sometimes called feedback controls, they
take place after an action is completed.
They focus on end results, as opposed to
inputs and activities.
3.5 Controlling-The
process
3.5 Controlling-The
process
3.5 Controlling-The
process
CAPITAL STANDARDS
There are varieties of capital standards.
These standards are primarily related to the
balance sheet rather than to the income
statements. Capital standards range from
monetary measurements to physical items.
These standards may be indifferent ratios
such as the ratio of current assets to
current liabilities etc.
REVENUE STANDARDS
Revenue standards arise from attaching
monetary values to sales.
3.5 Controlling-The
process
They may include such standards as average
3.5 Controlling-The
process
3.5 Controlling-The
process
3.5 Controlling-The
process
iii. Correction of Deviations
It is third and last step of control process.
If performance is measured accurately, it
is easier to correct deviations. Manage
must know exactly where the corrective
measure must be applied. Correction of
deviations is the point at which contact
can be related to the other managerial
factions.
Managers
may
correct
deviations by redrawing their plans or by
modifying their goals or they may correct
deviations by clarification of duties.
3.6 Motivation
This is among the major parts of
directing activities. Motivation is a
general term applying to the entire
class of drives, desire needs similar
forces. To say that managers motivate
their subordinates is to say that they do
those things which they hope will satisfy
these drives and desire and induce the
subordinates to act in a desired manner.
3.6 Motivation
Special Motivational techniques
i. Money- Money is important in form of
wages, stock options, bonuses, company
paid, insurance etc. Money are often more
than monetary value. It can also mean
status or power. If money is to be kind of
motivator then managers must remember
several things. First, money, as money is
likely to be more important to people who
are raising and family. Second, it is quite
true that in most kinds of business and
other enterprises, money is used as mean
of keeping an organization staffed.
3.6 Motivation
Third money becomes dull if salaries of
many managers in a company are
similar. Fourth, if is to be an effective
motivator, people in various positions
must be given salaries and bonuses that
reflect their individual performance. It is
almost certainly true the money can
motivate only if payment is large
relative to persons income.
3.6 Motivation
ii. Participations- The second motivational
technique is increase of awareness and use
of participation. Participation is necessary
for the solution of problems; participation is
a means of recognition. It produces need for
affiliation and acceptance. It gives people a
sense of accomplishment/achievement, but
encouraging participation should not mean
that managers weaken their position. They
should
encourage
participation
of
subordinates on matter and they should
listen carefully but they should make
decision on matters themselves.
3.6 Motivation
3. Quality of Working Life (QWL) An approach of improving working
conditions and productivity and as a
mean of justifying higher pay.
QWL is defined as the favorable
conditions and environments of a
workplace that support and promote
employee satisfaction by providing
them with rewards, job security, and
growth opportunities.
3.6 Motivation
3. Quality of Working Life (QWL) An approach of improving working
conditions and productivity and as a
mean of justifying higher pay.
QWL is defined as the favorable
conditions and environments of a
workplace that support and promote
employee satisfaction by providing
them with rewards, job security, and
growth opportunities.
3.6 Motivation
The continuous effort to bring
increased
labor-management
cooperation through joint problem
solving to improve organizational
performance
and
employee
satisfaction are key aspects of QWL.
3.6 MotivationMotivation
Theory
Early Behavioral Model: "Theory
i. An
X"
and "Theory Y"
The nature of people has been expressed in
two sets of assumptions developed by
Dauglas McGregor and commonly known as
"Theory X" and "Theory Y" McGregor chose
these terms because he wanted natural
terminology. Without any connotation of
being "good or bad".
THEORY X ASSUMPTIONS: The traditional
assumptions about the nature of people in
theory X are:-
3.6 MotivationTheory
TheMotivation
capacity to exercise
high degree
iv.
of
imagination, ingenuity and creativity in solution of
organizational problem is widely distributed in the
population.
v. Average human being learns under proper
conditions not only to accept responsibility but also
to seek it.
vi. Under the conditions of modern industrial life, the
intellectual potentialities of the average human
being are only partially utilized.
These two sets of assumptions are fundamentally
different theory x is pessimistic, static and rigid.
Theory y is optimistic, dynamic and flexible with an
emphasis on self directions. There is little doubt
that each set of assumption will effect managerial
functions and activities of managers.
3.6 MotivationMotivation
Theoryare the
Security
or Safety Needs-These
3.6 MotivationMotivation
Theory
Need
for Self ActualizationMaslow regards this as the highest
need in his hierarchy. It is desire to
become what one is capable of
becoming.
3.6 MotivationMotivation
Theory
Hygiene Approach to Motivation-
iii.
Frederick
Herzberg
Theory
Of
Motivation
Needs theory of Maslows has been
considerably modified by Frederick Herzberg
and his associates. He grouped the concept
into two factor theory of motivation. In one
group of needs are such things as company
policy and administration, supervision,
working conditions, interpersonal relation,
salary, status, job security and personal life.
3.6 MotivationMotivation
Theory
This group referred to as dis-satisfiers, and
not motivators. In other words if they exist
in a work environment in high quantity
and quality they yield no-satisfaction. In
second group, Herzberg listed certain
satisfier and therefore motivators all
related to job content. They include
achievement, recognition, challenging
work , advancement and growth in the
job. There existence will yield feeling of
satisfaction or no satisfaction
3.6 MotivationMotivation
Theory
The first group of factors (the
LECTURE FOUR:
RAISING
CAPITAL/FUNDS TO
FINANCE COMPANY
OPERATIONS
4.1 Introduction
4.1 Introduction
4.1 Introduction
4. 3 Internal vs External
Financing
5.1 Introduction
Company or firm growth/expansion is the
increase in the size of a firm over time. Firm
growth/expansion is typically measured by
growth of assets or capital employed
turnover, profits and number of employees.
Some firms remain small either by choice or
circumstances; others expand to become
large either in the national or international
context (example Multinationals) through
either/or
internal/organic
growth
and
external growth
5.1 Introduction
(Mergers and Acquisitions - M&As,
Takeovers and Strategic Alliances,
franchising e.g. Coca Cola/McDonald).
This discussion will concentrate on
Mergers and Acquisitions (M&As) as
among the means under which
companies can grow. Before going to
the details of M&As let us see some
forms of growth.
Advantage
Generally, external growth allows
firms to expand more rapidly and in
more cost-effective way than internal
growth,
while
augmenting
and
widening firms resource base.
TOPIC
SIX:
BUSINESS
6.1 Introduction
THE
PLAN
6.1 Meaning
A business plan is a document analysing the
objectives,
opportunities,
strategies,
activities, key players and outcome of
business
in
an
integrated
and
comprehensive manner. It is in principle, a
reflection of the entrepreneur and his or her
ability to organize, to think, to manage and
to communicate. In the eyes of a banker or
venture capitalist, one who may invest his
money in the new enterprise, the Business
plan demonstrates on paper the potential
ability of the entrepreneur to compete in the
business arena.
6.4 Contents of BP
The business plan would normally contain
the following basic information in various
formats:
i. The owners goal for the enterprise, both
short and long term (vision, mission,
goals and objectives).
ii. A description of products or services to
be offered;
iii. History to date, if existing business or
background to the business idea if a new
business;
6.4 Contents of BP
iv. Description of the market opportunities
identified,
how
they
have
been
identified/validated/confirmed and analysis
of the competitive situation in the sector;
v. Description of the marketing strategies to
be used to release the objectives in light of
the
identified
opportunities
and
competition;
vi. Description of how the business will be
organized, managed and staffed;
Description of the operations(facilities,
inputs, processes, output) envisaged ; and;
6.4 Contents of BP
Projections of financial results (income,
cash flows, balance sheets, key
ratios, etc).
6.4 Selection of a
Business Idea
6.4 Selection of a
Business Idea
iii. Check Your knowledge of the businesshow much do you know about the area?
Will you have to spend extra time and
money teaching yourself the business?
Will you have to team with another
person or agency because you do not
know the business well enough? Rate
each on a scale of 0-3 based on the
following criteria (0=no knowledge, 1=
indirect knowledge, 2 = limited
knowledge, 3= working knowledge).
6.4 Selection of a
Business Idea
6.4 Selection of a
Business Idea
iv. Check Your experience in the fieldhave you ever worked in this type of
business before? To what extent is
experience on hands crucial? (0=no
experience, 1= indirect experience, 2
= limited experience, 3= familiar
with business).
v. Easy of Entry- think both of the costs
of entering the business and of the
competitive barriers that might exist.
6.4 Selection of a
Business Idea
6.4 Selection of a
Business Idea
6.4 Selection of a
Business Idea
6.4 Selection of a
Business Idea
6.4 Selection of a
Business Idea
6.5 Contents of a BP
As said earlier the contents of business
plan may be organized in various format.
Among the accepted format is the one
below which will guide us throughout the
discussion.
i. EXECUTIVE SUMMARY
The executive summary should be no longer
than two pages. Prepare it after the plan is
complete, as it summarizes the whole plan
in a nutshell. Make it dynamic and exciting
to generate the readers interest.
6.5 Contents of a BP
Loans officers or investors have read
copious plans and tend to skip through
them if they get bored.
ii. VISION, MISSION, OBJECTIVES, VALUES
Clearly
state
your
Vision,
Mission,
Objectives and Values if any. Mission
statement
describes
your
company
philosophy in a few sentences. A vision
statement describes how you see your
company in the future. Your objectives need
to meet SMART criteria
6.5 Contents of a BP
Think carefully about each one. Study other
mission statements and design one that is
uniquely yours. A mission statement shows
your commitment to the business and its
customers and gives you a written promise
to uphold.
iii. BUSINESS DESCRIPTION
Introduce the business in more detail,
outlining your type of business, giving its
history (if you are purchasing an existing
business) or an outline of the new businesss
products or services.
6.5 Contents of a BP
With an existing business, highlight any
recent special achievements. Include the
general business overview especially where
it fits into the marketplace, what needs it will
fill, and how it will fill those needs.
iv. LEGALITY AND RISKS
Explain the legal framework which support
your business or the legal context in which
the business will operate. This is done in
order to show that your business is legal and
your not going contrary to any legislation.
6.5 Contents of a BP
v. ENVIRONMENT ANALYSIS
6.5 Contents of a BP
vii. ESTIMATE OF THE MARKET SIZE
The expectation is that when you prepare a
business plan you had already carried out
some sorts of a research in relation to your
market. In this section state the size of the
market, if you do not have actual size provide
the estimated size.
viii. MARKET TREND AND SALES FORECAST
What is the current situation in relation to this
type of business? Is there any competitor that
threatens you? How is the competitive
situation? Its future?
6.5 Contents of a BP
How do customers behave in this market?
Is there any expectations for the increased
number of customers in the future?
SALES FORECAST
Sales forecast can be made in various
ways. These includes surveys of buyers
intentions, composite of sales force
opinions,
expert
opinion
(dealers,
distributors,
suppliers,
consultants),
market test method (direct market test for
a product), time series analysis, leading
indicators, and statistical demand analysis.
6.5 Contents of a BP
From these ways you can get information which
can help you to get a picture of the future sales.
ix. MARKET SHARE
6.5 Contents of a BP
Market Share can be calculated by using the
formula below:
Market Share= Your Sales/Estimated
X
100
Total Industrial Sales
Where no actual market shares, a general
statement can be given giving a picture of
your market share.
So the answer you will obtain in these
calculations will give a picture of your
expected profitability which may also have a
positive impacts to financial providers/lenders,
partners or venture capitalists.
6.5 Contents of a BP
x. TARGET MARKET
6.5 Contents of a BP
xi. CUSTOMERS CHARACTERISTICS
6.5 Contents of a BP
xii. COMPETITION
6.5 Contents of a BP
xiii. OPERATIONAL/PRODUCTION PLAN
Plan how you will operate your business,
from overhead costs to distribution
channels. You may also state the inputs,
facilities and location of the business.
xiv. MANAGEMENT/ORGANIZATION PLAN
Here indicates how your business will be
managed or organized. Indicates the type
of people who are necessary to run the
business,
their
number,
skills
and
qualifications.
6.5 Contents of a BP
State who will constitute the management,
division of responsibilities between personnel,
organization structure, line of authority and
reporting. Create a table which summarize all
the necessary costs.
xv. FINANCIAL PLAN
The viability of your new venture will
culminate when you prepare projections of
income, expenses, and cash flow, and when
you review how much money you may
require. Even if you are not borrowing money,
projections and cash flows facilitate making
many future decisions.
6.5 Contents of a BP
Present key financial projections of Income and
Expenses (e.g Income Statement), Cash flow
projections, Balance sheets and key accounting
ratios. Work on monthly basis for the first years
projections.
6.5 Contents of a BP
KEY ASSUMPTIONs
About sales-its expected growth, cost of
sales, days of credit, suppliers payment
days, debtors, owners capital etc.
Important Issues in the Financial Section
i. Income Statement
ii.Projected Balance Sheet
iii.Cash Flow Projections
iv.Break Even Analysis
v. Sensitivity Analysis
vi.Ratio analysis
TOPIC
OF
SEVEN: ELEMENTS
LABOUR
LAW
7.1 Introduction
7.1 Introduction
Labour law defines your rights and
obligations as workers and employers.
The basic subject matter of labour law
can be considered under nine broad
heads:
employment;
individual
employment relationships; wages and
remuneration; conditions of work; health,
safety, and welfare; social security; trade
unions and industrial relations; the
administration of labour law; and special
provisions for particular occupational or
other groups.
7.1 Introduction
In Tanzania, the key labour laws are:
i.
EMPLOYMENT
AND
LABOUR
RELATIONS ACT, 2004 (ERA).
This is an act to make provisions for core
labour
rights,
to
establish
basic
employment standards to provide a
framework for collective bargaining, to
provide
for
the
prevention
and
settlements of disputes, and to provide
for related matters.
7.1 Introduction
ii. LABOUR INSTITUTIONS ACT, 2004.
An Act to make provide for the
establishment of Labour Institutions to
provide for their functions, powers and
duties, and to provide for other matters
related to them.
iii.
EMPLOYMENT
AND
LABOUR
RELATIONS
(CODE
OF
GOOD
PRACTICE) RULES, G.N. NO. 42 OF
2007 and other ERA regulations.
7.1 Introduction
The focus of this discussion will be
the mother act, Employment and
Labour Relations Act. The discussion
will base on a number of selected
issues including those mentioned in
your course outline.
7.3 Employment
Standard
i. Employment Contract
A contract with an employee shall be of the
following type a) a contract for an
unspecified period of time; (b) a contract
for a specified period of time for
professionals and managerial cadre, (c) a
contract for a specific task.
A contract with an employee shall be in
writing if the contract provides that the
employee is to work outside the United
Republic of Tanzania.
7.3 Employment
Standard
Any employer shall supply an employee,
when
the
employee
commences
employment, with the following particulars
in writing, namely (a) name, age,
permanent address and sex of the
employee; (b) place of recruitment; (c) job
description; (d) date of commencement; (e)
form and duration of the contract; (f) place
of
work;
(g)
hours
of
work;
(h)
remuneration, the method of its calculation,
and details of any benefits or payments in
kind, and (i) any other prescribed matter.
7.3 Employment
Standard
Where there are changes in relation to
any of the above, the employer shall, in
consultation with the employee, revise
the written particulars to reflect the
change and notify the employee of the
change in writing.
ii. Hours of Work
An employer shall not require or permit
an employee to work more than 12
hours in any day.
7.3 Employment
Standard
The maximum number of ordinary days
or hours that an employee may be
permitted or required to work are- (a)
six days in any week; (b) 45 hours in
any week; and (c) nine hours in any day.
An employer shall not require or permit
an employee to work overtime- (a)
except
in
accordance
with
an
agreement; and (b) more than 50
overtime hours in any four week cycle.
7.3 Employment
Standard
7.3 Employment
Standard
(ii) before that date if the mother
requests to work and produces a
medical certificate.
7.4Unfair termination of
employment
Termination of employment includes (i) a
lawful termination of employment under the
common law (ii) a termination by an
employee because the employer made
continued employment intolerable for the
employee; and (iii) a failure to renew a fixed
term contract on the same or similar terms if
there was a reasonable expectation of
renewal; (iv) a failure to allow an employee to
resume work after taking maternity leave
granted under this Act or any agreed
maternity leave;
7.4Unfair termination of
employment
(v) a failure to re-employ an employee if the
employer has terminated the employment
of a number of employees for the same or
similar reasons and has offered to reemploy one or more of them;
Terminate employment'' has a meaning
corresponding
to
'termination
of
employment'.
It shall be unlawful for an employer to
terminate
the
employment
of
an
employee unfairly.
7.4Unfair termination of
employment
A termination of employment by an
employer is unfair if employer fails to
prove- (a) that the reason for the
termination is valid; (b) that the
reason is a fair reason
For more issues
related with
termination read sub part e and f of
this Act.