Communicating in Timor-Leste

Getting your (health) message across

effectively.

Komunika iha Timor-Leste

Hato’o saida mak ita hakarak hato’o (kona ba
saude) no hetan rezultadu ne’ebe hakarak.
Emanuel A. Braz
07-07-2009
 Getting your health message across:

Trust the Sender who has a Message for the Receiver in a

Code that is easily understood, communicated through
appropriate Channels, whilst avoiding Noise.

Hato’o ita bo’ot nia mensajem kona ba saude:

Fiar Emisor ne’ebe iha Mensajem ida ba Reseptor, ne’ebe

haruka ho Kodigu ne’ebe fasil atu komprende, liu hosi
Kanal los, ne’ebe evita Ruido.
 Information / Informasaun
• Every message contains information!
• Mensajem hotu iha informasaun!

• Access to (seek, receive, impart) Information is a Universal Human Right,

as enshrined in Article 19, of the Universal Declaration of Human Rights
(1948). This right is safeguarded in Timor-Leste by Article 40, of RDTL’s
Constitution.

• Asesu (buka, simu, fo sai) Informasaun nudar Direitu Umanu Universal,

ne’ebe garante iha Artigu 19 hosi Deklarasau Universal Direitus Umanus.
Direitu ne’e mos garante iha RDTL nia Lei Inan liu hosi Artigu 40.

• So every time we fail or do not successfully and effectively convey a

message to the community we are denying someone one of his or he basic
Human Rights.

• Nune duni, bainhira ita la konsegue ka la hato’o mensajen ruma ho susesu

no ho diak ba komunidade ita nega ema nia Direitu Umanu baziku ida.
 What is Communication? /
Saida Mak Komunikasaun?
• Communication is A PROCESS not just a result.
• Komunikasaun PROSESU IDA la os deit rezultadu ida.

• How you handle the process of communication will determine whether you will be
successful in getting your point across. Each element of the process of communication
needs to be considered equally to ensure good communication practice.
• Maneira nusa prosesu komunikasaun maneja sei determina susesu hato’o saida mak
ita hakarak hato’o. Elementus prosesu komunikasaun ida-idak presiza konsiera
hanesan atu garante pratika komunikasaun ne’ebe diak.

Trust + Sender + Message + Codes + Channels + Receiver – Noise = Process of Communication

Fiar + Emisor + Mensajem + Kodigus + Kanal + Reseptor – Ruido = Prosesu Komunikasaun

The Process of Communication (Basic) / Prosesu Komunikasaun (Baziku)

Fiar

Fiar

Fiar

Fiar

Fiar

Fiar Fiar
 Main points / Pontus Prinsipais
• Access to information is a Universal Human Right;
• You should look at communication as a process, not just a result;
• Trust permeates all levels of the communication process;
• When sending messages across there must be a relationship of reliance
between you (sender) and your audience (receiver);
• Messages must be short and simple; less is more effective when dealing
with high rates of illiteracy, and an opportunity to negotiate meaning with
someone who can clarify the meaning of the message(s) is more valuable
than trying to provide all the information in one go;
• The language used, cultural sensitivity, medium used are crucial to ensuring
the message is interpreted according to a preferred meaning;
• There are a range of channels available for you to put your message across
in Timor-Leste but Word of Mouth and Social Networks still need to support
the media and increase your ability to get your message across;
• There are many things you can do to avoid your message getting lost while
moving through the different elements of the process of communication, this
offers you an opportunity to review all the steps involved and re-work and
adapt your message, the way you deliver it, and who gets to receive it and
what they do with it subsequently;
Trust + Sender + Message + Codes + Channels + Receiver – Noise = Process of Communication
 Main points / Pontus Prinsipais
• Asesu ba informasaun Direitu Umanu Universal
• Ita tenki hateke ba komunikasaun nudar prosesu ida, la os deit rezultadu ida
• Fiar halo parte hosi nivel tomak prosesu komunikasaun
• Bainhira haruka mensajens presiza iha relasaun fiar malu entre
ema/organizasaun ne’ebe haruka mensajen (emissor) no ema/komunidades
ne’ebe simu mensajem (reseptor)
• Mensajens tenki simples no badak atu bele hetan rezultadu diak no liu-liu
bainhira populasaun nia nivel ema la bele le no hakerek as tebes, no
oportunidade atu hasoru ho ema ruma ne’ebe bele tulun konprensaun
signifikadu mensajens iha valor as liu do ke koko atu fo sai informasaun
tomak dala ida deit;
• Lian ne’ebe uza, tuir ita nia kultura, dalan ne’ebe uza (vizual, hakerek, ka
ko’alia deit) importante tebes atu garante katak mensajem hetan
interpretasaun ne’ebe hanesan emisor nian;
• Iha kanal barak atu fo sai informasaun iha Timor-Leste maibe networking
sosial tenki nafatin suporta media atu hato’o mensajens ba komunidade;
• Iha buat barak ne’ebe ita bele halo atu evita ita nia mensajem lakon wainhira
liu hosi prosesu no elementus komunikasaun nian, ida ne’e mos fo
oportunidade atu ita bele refleta passus tomak ne’ebe fo no adapta ka koko
mensajen foun, dalan atu hato’o mensajem, no mos halo nusa ema simu
mensajen no saida mak sira halo tuir ho informasaun ne’e;
Fiar + Emisor + Mensajem + Kodigus + Kanal + Reseptor – Ruido = Prosesu Komunikasaun
Obrigado Barak!
Thank you!