Documente Academic
Documente Profesional
Documente Cultură
ORGANIZATIONAL BEHAVIOUR:
SESSION PLAN
1. Organizational behaviour defined
2. The sources and applications of organization behaviour theory
3. How organizations function
4. Organization structures
5. Schools of organization theory
6. Organizational culture defined
7. How organizational culture develops
8. The components of culture
9. Classifying organizational culture
10. Appropriate cultures
11. Organizational climate defined
12. Organizational processes
13. Personal characteristics
14. Ability
15. Intelligence
16. Personality defined
17. Personality traits
18. Personality types
19. Distinction between traits and types
20. Attitudes
21. Emotions
22. Emotional intelligence
23. Implications for HR specialists
ORGANIZATIONAL BEHAVIOUR
DEFINED
The study of the structure, functioning, and performance
of organizations and the behaviour of groups and
individuals within them (Huczynski and Buchanan, 2007)
Contribution to theory
Application
Psychology
individual differences
personality
attitudes
perceptions
self-concept
attributions
motivation
engagement
learning
leadership
job/work design
selection processes and tests
learning and development
performance management
reward management
attitude measurement
Social psychology
group processes
attitude change
behavioural change
communication
organization development
organization design
change management
communication systems
Sociology
group dynamics
power
politics
conflict
organization culture
leadership
organization development
organization design
job design
leadership development
employee relations
ORGANIZATION STRUCTURES
Values
Norms
Artefacts
Management style
CLASSIFYING ORGANIZATIONAL
CULTURE
Power-orientated
People-orientated
Task-orientated
Role-orientated
(Harrison, 1972)
APPROPRIATE CULTURES
It is not possible to say that one culture is better than
another, only that a culture is to a greater or lesser
extent appropriate in the sense that it is relevant to the
needs and circumstances of the organization and helps
rather than hinders its performance
ORGANIZATIONAL PROCESSES
PERSONAL CHARACTERISTICS
Ability
Intelligence
Personality
Attitudes
Emotions
Emotional intelligence
ABILITY
Ability is the quality possessed by people that makes an
action possible
INTELLIGENCE
PERSONALITY DEFINED
The psychological qualities that influence an individuals
characteristic behaviour patterns in a stable and
distinctive manner (Huczynski and Buchanan, 2007)
PERSONALITY TRAITS
Traits are pre-dispositions to behave in certain ways in
a variety of different situations. The big five are:
Openness
Conscientiousness
Extraversion
Agreeableness
Neuroticism
ATTITUDES
EMOTIONS
EMOTIONAL INTELLIGENCE
Emotional intelligence is a combination of skills and
abilities such as self-awareness, self-control, empathy
and sensitivity to the feelings of others
Someone with high levels of emotional intelligence
should be able to relate to people effectively