AEROSPACE QUALITY

MANAGEMENT SYSTEM
STANDARD AS / EN / JIS Q9100

Robert Mair - Rolls - Royce

Leader of the IAQG sub-team
on 2nd/Other party audits

Aerospace Quality Standards

Numbering System

International Standards - 91xx

Are planned for harmonization across all 3

aerospace sectors and are recognized globally

Sectors Standards - 90xx

Are published for use by AAQG, AECMA or SJAC
and may become an 91XX standard at a later date

AS Standards - Americas
Published by Society of Automotive Engineers

EN Standards - Europe
published in Europe by AECMA

JIS Q or SJAC is the Japan / Asia Equivalent

D.K. Gordon

05/08/152

Aerospace Quality System

Standards

INTERNATIONAL STANDARDS

9100 - Quality System for Aerospace

Manufacturers

9101 - Checksheet for 9100

9110 - Quality System for Aerospace Repair
Stations - EAQG

9111 - Checksheet for 9110 - EAQG only

9120 - Quality System for Distributors - EAQG
9121 - Checksheet for 9120 - EAQG
D.K. Gordon

05/08/153

International Quality System

Standard Creation 1998
Americas
Standard

AS9000

ISO 9001
1994

European
Standard

prEN 9000-1

World Aerospace Quality

Standard ; AS/EN/JIS Q 9100

AS9100

ISO TC 20
WG11
D.K. Gordon

EN 9100
05/08/154

Why AS/EN/JISQ 9100?

To

standardize Aerospace quality

expectations on a global level
To achieve improvements in quality and
reduce costs throughout the value stream
ISO 9000 model for quality does not
capture regulatory requirements or
importance of safety, reliability or
maintainability
Captures aerospace supplements agreed to
at an international level
D.K. Gordon

05/08/155

Aerospace Quality System 9100

Standard versus ISO 9001:1994
9100:1999

added 83 additional and

specific requirements to the 20 elements
of ISO 9001
11 amplifications of ISO 9001 paragraphs are
also inserted

Emphasis

is placed on Design Control,

Process Control, Purchasing, Inspection &
Testing and Control of Nonconformances
All areas that have the greatest impact on
safety and reliability for aerospace products
D.K. Gordon

05/08/156

Aerospace Quality System

9100 versus ISO 9001:1994
Aerospace added Requirements (#)
4.1 Management Resp. (2)
4.2 Quality Systems (7)
4.3 Contract Review (3)
4.4 Design Control (11)
4.5 Document and Data
Control (2)
4.6 Purchasing (13)
4.8 Product Identification and
Traceability (2)
4.9 Process Control (13)
4.10 Inspection and test. (10)
4.11 Control of Insp., Measure
& Test Equipment (3)

4.12 Inspection & Test status (2)

4.13 Control of Nonconforming
Product (7)
4.14 Corrective and Preventive
Action (2)
4.15 Handling, storage, package,
preservation and delivery (1)
4.16 Control of Quality Records (1)
4.17 Internal Quality Audits (2)
4.18 Training (1)
4.20 Statistical Techniques (1)

D.K. Gordon

05/08/157

ISO 9001:2000 QUALITY

STANDARD REVISION IMPACT

Released in US, EUROPE & JAPAN 1999

International Writing Team reconvened March 2000 to

begin work on ISO 9000:2000 incorporation
Work is complete. Release for standard based on ISO
9000:2000 will be next month (July)
9100:1999 & 9100:2001 would co-exist until Nov. 2003
2000

2001

2002

2003

DEC. 2003

ISO 9001:1994
ISO 9001:2000
9100 : 1999
9100 : 2001

D.K. Gordon

05/08/158

ISO 9001:2000 QUALITY

STANDARD REVISION IMPACT
Aerospace

unique requirements
are not changed in new version of
9100
ISO 9000 revision now has requirements
desired by industry, eliminating some
requirements from 9100:1999 version
Some requirements from ISO 9001:1994 are
desired by industry and were added back to
9100:2001 version
9100:2000 contains 80 aerospace unique
requirements and 18 amplifications
D.K. Gordon

05/08/159

9100 Checklist - 9101

IAQG

developed 9101 Common Checklist

to be used by industry to cover all ISO
9001 & 9100 elements - allows industry to
share audit information
Must be used by Certification Bodies when
performing 9100 audits
Optional scoring feature is
currently used by AECMA-EASE

D.K. Gordon

05/08/15
10

9110 Repair Station Quality

System
EN

9110 developed and implemented in

Europe for facilities that perform
maintenance and repairs of aircraft and
aircraft products
Based on 9100 requirements and FAA / JAA JAR 145 requirements
Corresponding 9111 checklist
has also been developed and
published
International harmonized
version is being worked
D.K. Gordon
05/08/15
11

9120 Distributor Quality System

EN

9120 developed and implemented in

Europe for pass through stockists /
distributors that handle parts and supplies
that are used in aerospace products
Checklist 9121 is also available
in Europe
Based on 9100, but only applies
necessary system requirements.
Americas already has several
distributor standards (ASA 100, AS7103)
International harmonized standard is being worked

D.K. Gordon

05/08/15
12

Industry Leaders are Listening

Agreed to improve the overall approach to quality

Major Aerospace Companies have agreed upon Quality

Management System approval approaches

A key objective is to reduce the number of audits

There are significant benefits to the Aerospace Industry

Working to develop our International processes to

incorporate the new approach

International approach is based on a single agreed

standard, harmonization of system application and shared
information

Audits and Approvals

Can you imagine a
world without audits

What a sad place that

would be

And what would we

do with all that spare
time

IMPROVEMENT

We could focus on
other things

Like product quality and

project specific requirements

Basic structure of the system

International Aerospace Other (3rd) Party Accreditation
IAQG Scheme issued by SAE/AECMA/SJAC

IAQG oversight WHAT

requirements
Americas

(equivalent)

Americas Scheme

Asia
Asia Scheme

oversight
Accreditation Body
Registrars
Auditors

(equivalent)

Suppliers
data
Data Base

Europe Scheme

oversight
Accreditation Body
Registrars
Auditors

Assessment

Europe

oversight
Accreditation Bodies
Registrars
Auditors

Assessment
Suppliers

Assessment
Suppliers

data
Data Base
Access

Usage

IAQG Members

HOW

data
Data Base

Process plan for

development/implementation
Describe
the system

Get
acceptance

Communicate
the system

Implement
the system

ISSUE DOCUMENTS
document sector schemes
define elements
compare regional schemes
analyse gaps
establish equivalence +
harmonisation
amend Sector schemes
document international
scheme

September 2000

obtain sector/IAQG
acceptance
advise authorities
obtain Accreditation
bodies agreement (IAF)
Establish a single IAQG
procedure
Final update Sector
schemes

December 2000

to Accreditation Bodies
to Registrars/Certification
Bodies
to the Regulatory
Authorities
to OEMs & Trade
Associations
to suppliers
to the International
community

1st Q 2001

Establish IAQG control

mechanism
establish Sector control
mechanism
approve a registrar and
an auditor
install register(s) of Registrars
and Aerospace auditors
set up data exchange
run the system
monitor and maintain
progress

2nd Q 2001

9100 Implementation

Other Party Plans being implemented for

Certification processes
SBAC procedure TS157 for United Kingdom
SAE AIR5359A for Registrar approval for use by AAQG member
companies and AIR5493 - Auditor training requirements
SJAC9010 in Japan and SJAC 9011 for auditor training
AECMA procedures available and being developed

All sectors have prepared and presented procedures for

cross evaluation by others (for international use )

2nd Party shared process

AECMA - EASE is being used in EUROPE
Expanded AECMA - EASE being consider for worldwide use

D.K. Gordon

05/08/15
17

Single Global Procedure

IAQG document 104

Based on SAE AIR 5359A and other Sector procedures

Embraces all of the key criteria

Utilizes generic acronym 9100

It is an Other (3rd) party scheme

Includes Registrars and Certification Bodies

Auditor qualifications and approvals

Sector Management Structure (SMS) / IAQG control

Minimum summary data - global access and usage

The document has unanimous IAQG Council agreement

D.K. Gordon
RGM/TS/10073

05/08/15
18

IAQG Procedure 104

Important Considerations

Includes the minimum audit information requirements

Includes requirements to report and share audits
Includes the need to set up an effective data base
Includes the need for global access though electronic
mechanisms
Team appointed to review and recommend

Industry involvement

Must require suppliers to notify OEMs of status of

Registration and any changes thereto
Must report problems with Registrars
Monitor suppliers vs. Registrars vs performance

D.K. Gordon

05/08/15
19

9100 Registration
Attributes
Salient Points about Registration
OEMs are not absolving themselves of any
responsibilities with respect to the supply chain /
products
Registration increases the level of surveillance by
covering suppliers that the OEMs do not cover directly.
Provides for consistent application of requirements
throughout the supply chain (9100).
Provides for active industry participation and control.
Provides for data sharing amongst primes and
benchmarks the industry in terms of Quality System
compliance.
Supplements OEMs own surveillance process and
allows for more focused process and products audits.

D.K. Gordon

05/08/15
20

Get it right first time

D.K. Gordon

05/08/15
21

Tomorrows world - on our way

Single
global standards
AS/EN9100

Oversight/control
by IAQG
and Sectors
Inter-National
Aviation Authority
endorsement

One audit
accepted by
all Primes

Harmonised systems
of application
Inter-National
Accreditation
control

International Aerospace
Supplier Quality System
Evaluation/Certification

Active Industry
participation
Data easily
available to all
participants

Global
acceptance by
supplier base

Approved
Cert. Bodies&
Registrars

Approved
Aerospace
Auditors

Summary

A single 9100 Aerospace standard

An agreed single International procedure of application

Sector scheme procedures harmonised and complete

Individual sector launch plans confirmed

Implementation planned progressively during 2001

Establish a mechanism for data exchange

International auditor training and qualifications

Continue to communicate to all

Team will co-ordinate implementation programs

Monitor and maintain progress

A Final Word
A fundamental principle in maintaining integrity
of this International Aerospace Sector
Certification Scheme is the need to demonstrate
that Industry are fully involved, are in control
and are managing the process

QUESTIONS
COPIES OF STANDARDS, REPORTS
AND CHECKLISTS ARE AVAILABLE
FROM AECMA, SJAC & SAE