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The quality of a leader is reflected in the standards they set for
themselves – Ray Kroc (Founder of Mcdonalds)
Leadership Style
Middle of the
road (5,5)
Problems
– Unionization
– Long term labor turnover thought short
term productivity increases
Managerial Grid (contd.)
Country Club Style (1,9)
• Gentle persuasion and trust subordinates
• Forgive and forget errors (Every cloud has a silver lining)
• Individual goals important and organization goals that can be embraced
• One big family
• Smoothing over conflicts
• Subordinates loyal to boss and proud of company
Problems:
Productivity suffers
I do what my job describes. I
Managerial Grid care about my pay and
benefits.
Problems
• Can not survive for too long
• Disharmony and dissatisfaction
Managerial Grid I give a general plan to
subordinates and see that
they are agreeable with the
plan.
Middle of the road (5,5)
• Balance between personal goals and organization goals
• Mistakes: forgive the first time with the message that it can not be
overlooked next time
• Goals are targets towards which
people should set their sights
• Conflict management
– Split & find middle ground
– Split & physical separate
– Split & redraw organization chart
• Commitment from subordinates
Problems
– Neither production nor personal
goals fully met
Managerial Grid (contd.)
Team Leader (9,9)
• Correlates organization goals with personal goals
• Mistakes: study & learn
• Goals are clear & realistic
• Conflict management
– Direct confrontation
– Correcting causes
• Strong Commitment,
respect and trust
• High productivity
Coaching
Hands On Hands Off
Coaching
0% % of Control 100%
Mentoring
• Informal transmission of knowledge
• Relating to work/career/personal development
• Usually face to face
• Over a long period of time
• Mentor to Protégé