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REPUBLIC OF MACEDONIA

ACTION PLAN
TOURISM PROMOTION FOR SOUTHEAST EUROPEAN
COUNTRIES

PROMOTION OF SUSTAINABLE TOURISM IN MACEDONIA


“EASTERN (BREGALNICA)REGION AND SOUTHEASTERN
(STRUMICA) REGION

“CRADLE OF CULTURE - LAND OF


NATURE”
0 4 S e p te m b e r 2 0 0 8
JIC A , S a p p o ro
REPUBLIC OF MACEDONIA

Developed by:

- Name - Name
Lazar Gazepov Ljupcho Karakashovski
- Organization - Organization
Municipality of Pehcevo
Municipality of Radovish - Position
- Position Assistant in Local Economic
Head of Local Economic Development Department
Development Department
CONTENT:

1.Introduction
2.
INTRODUCTION:

On its road to secure its place under the sun, Republic of Macedonia
faces a number of challenges that constitute an important test of the
nation’s commitment to improvement.
One of these challenges relates to the sustainable tourism promotion and
sustainable regional development.
The Republic of Macedonia takes current efforts to elaborate a policy of
sustainable tourism promotion and balanced regional development.
The main effort of policy making is developed in accordance with EU
specifications and modern world trends.
This document will represent an account of priorities aimed to create
successful projects that will provide multi-level support to Macedonia’s
tourism promotion policy and regional development program. With this
ACTION PLAN we will try to emphasize the importance of the different
stakeholder’s role and necessity of networking among them. In this course
it’s an outmost importance establishment and maintenance of tourism
associations or organizations that can be functional on National,
Regional and Local level.
The priorities in recommendations for future efforts are focused on the
optimum utilization of Macedonia’s cultural and natural heritage through
strengthening existing capacities and promotion of tourist organization
on national and regional level.
Geography
Area: 25,713 square km. (slightly larger than Vermont).
Cities (2001 est.): Capital--Skopje 600,000; Tetovo, Kumanovo ,
Gostivar and Bitola 100,000+.
Geography: Situated in the southern region of the Balkan
Peninsula, Macedonia is landlocked and mountainous.
Climate: Three climatic types overlap--Mediterranean; moderately
continental; and mountainous, producing hot, dry summers and cold,
snowy winters.
People
Population (2006 est.): 2,042,894.
Growth rate (2006 est.): 0.2%.
Ethnic groups (2002): Macedonian 64.18%, Albanian 25.17%, Turkish
3.85%, Roma 2.66%, Serb 1.78%.
Religions: Eastern Orthodox 65%, Muslim 29%, Catholic 4% and
others 2%.
Languages: Macedonian 70%, Albanian 21%, Turkish 3%, Serbian 3%,
and others 3%.
Education: Years compulsory--8. Literacy--94.6%.
Health (2006 est.): Infant mortality rate--11.1 deaths/per 1,000
live births. Life expectancy--males 71.79 years; females 76.43
years.
Labor force (2006): 903,576; employed 578,810: services--37.5%;
industry and commerce--44.9%; agriculture--17.6%.
Table1. Selected data for the regions
Table2. Generation of value contributed by institutional sectors in the
regions

Government
Type: Parliamentary democracy.
Economy
GDP (2007 est.): $8.036 billion.
Per capita GDP (2007 est.): $3,720.
Real GDP growth (first quarter 2008 est.): 5.2%.
Annualized inflation rate (first half 2008): 10.1%.
Unemployment rate (2007): 34.9%.
Trade: Significant exports--steel, textile products, chromium, lead, zinc,
nickel, tobacco, lamb, and wine.
Official exchange rate (2007 avg.): 44.7 Macedonian denars = U.S.$1; (2006
avg.): 48.8 Macedonian denars = U.S.$1.
Population Employed Unemployed rate % Households GDP % national
avarage

Macedonia 2.022,547 460,544 38,1 564,237 6,850 -


East (Bregalnica) Region 203,213 54,779 34,5 64,490 5,104 75

South-East (Strumica) 171,416 50,559 34,4 49,695 6,050 88


Region

South-East
Macedonia
East Total
100 Non financial sector
54,7
47,2
39,5 Financial sector
3,6
1,8
1.2 Government sector
17,1
15,3
11,7 HouseholdsNon
24,0
35,3
47,2 0,6 profit
0,4
0,5
(Bregalnica)
(Strumica) institutions
Region serving
households %
REPUBLIC OF MACEDONIA

GOAL:

“Republic of Macedonia to become top European


touristic destination, to create new 2000 jobs in
tourism sector, to increase the foreign financial
flow up to 28%, to increase domestic and foreign
investments and to improve regional development
until the year 2020. “

T h is is sta te m e n t o f n a tio n a lto u rism


stra te g y th a t is cu rre n tly u n d e r
d e ve lo p m e n t.
REPUBLIC OF MACEDONIA

STRATEGIC ACTION AREAS:

1.Encourage development and investments with a


positive business climate;
2.To improve quality and range of tourism products;
3.To create effective local partnership for
sustainable tourism;
4.Natural protection and cultural conservation;
5.Human resources development;
6.Networking on local, regional, national and
REPUBLIC OF MACEDONIA

GUIDING PRINCIPLES:

1.Tourist centric approach;


2.Utilization of best world global practices;
3.Tourist destination development ;
4.Effective partnership;
REPUBLIC OF MACEDONIA

GLOBAL AND NATIONAL TOURISM


CHALENGES

GLOBAL TRENDS
• ECONOMIC
GLOBALIZATION
GROWING COMPETITION
CHANGING TOURISM PATERNS
IMPROVEMENT OF TOURIST SERVICES
• SOCIAL
GROWING WEALTH GAP
CHANGE OF DEMOGRAPHIC AND POPULATION
• ENVIRONMENTAL
CLIMATE CHANGE
REPUBLIC OF MACEDONIA
POTENTIALS AND RISKS
FOR PROMOTING SUSTAINABLE TOURISM IN
THE REPUBLIC OF MACEDONIA
POTENTIALS
• GEOGRAPHIC POSITION- CROSSROAD (NORTH-SOUTH AND EAST-WEST TRANSPORT
CORRIDORE)
• PRESERVED NATURE AND ECOSYSTEMS (MOUNTINS,,LANDSCAPES, THREE LAKES AND
PLENTY OF NATIONAL PARKS RICH WITH FLORA AND FAUNA)
• HISTORY AND CULTURAL HERITAGE (CHURCHES AND MONASTERIES,, HANDSCRAFT,
ARCHEOLOGICAL SIGHTS AND MONUMENTS)
• TRADITIONAL HOSPITALITY (TRADITIONAL CUISINE WITH WARAETY OF FOOD AND DRINKS-
FAMOUS LAMB AND VINE),


RISKS
• POLUTION OF ENWIRONMENT (LOW ENVIRONMENTAL PROTECTION
AWARENESS, HUMAN PRESSURE ON DIFFERENT ECOSYSTEMS)
• FINANCIAL RISK (HIGH COST OF TOURIST BASIC INFRASTRUCTURE,MEDIUM AND LONG TERM
EFECTS)
REPUBLIC OF MACEDONIA

ONGOING TOURISM RELATED PROJECTS

1. ONGOING PROCESS OF NATIONAL TOURISM DEVELOPMENT STRATEGY;


2. ROAD INFRASTRUCTURE IMPROVEMENT; (REVITALIZATION OF LOCAL
AND REGIONAL ROADS AND HIGHWAYS)
3. AIRPORT MODERNIZATION; (RECONSTRUCTION OF TWO EXISTING
AIRPORTS AND CONSTRUCTION OF NEW IN EASTERN PART OF
MACEDONIA)
4. WORLD MEDIA PROMOTION OF MACEDONIA; (CNN-SIGHTS AND
SOUNDS OF MACEDONIA)
5. ATRACTING WORLD FAMOUS HOTEL CHAINS; (HILTON, MARRIOT, ETC..)
6. DEVELOPMENT OF TOURIST ATRACTIONS; (MACEDONIAN VILLAGE )
7. BRANDING OF PRODUCTS AND REGIONS; (OHRID LAKE, CHEESE, LAMB,
VINE, ETC..)
REPUBLIC OF MACEDONIA

ONGOING TOURISM RELATED PROJECTS

8. ARHEOLOGICAL HERITAGE; (INTENSE EXCAVATION AND


CONSERVATION)
9. REVITALIZATION OF OLD CITY CENTERS AND SQUARES; (BIT
PAZAR, SIROK SOKAK ETC..)
10. REVITALIZATION OF OLD HANDCRAFTS AND TRADITIONS;
11. FORESTRING; (INTRODUCING THE DAY OF THE TREE AND
LANTING 100 MILION TREES IN THE NEXT 10 YEARS )
12. MAINAINING THE CLOSE TIES WITH OVERSEAS DIASPORA; (2-3
GENERATION OF MACEDONIANS ABROAD)
13. MACEDONIAN HISTORY PROMOTION PROJECTS;
(CONSTRUCTION OF NEW NATIONAL THEATRE AND SCULPTURES
OF FAMOUS MACEDONIANS-EX. ALEXANDR THE GREAT)
REPUBLIC OF MACEDONIA

STAKEHOLDERS

Ø CUSTOMERS (domestic and foreign tourists)


Ø PUBLIC SECTOR (related ministries, agencies and
subjects on central level, regional and local
authorities)
Ø BUSINESS SECTOR (tourism operators, travel
agencies, hotels, restaurants, resorts,
SME’s,professional and business associations and
media)
Ø CIVIL SECTOR (local communities, NGO’s)
Ø ACADEMIC SECTOR (universities, institutes,
EASTERN AND SOUTHEAST
REGION
Bregalnica and
strumica region

S T R A T E G IC O B JE C T IV E S :
EASTERN ( BREGALNICA ) REGION :

1 . Research , protection and development of natural tourist


potentials ;
2 . Protection and promotion of cultural heritage ;
3 . Tourist infrastructure ;
4 . Promotion of integrated tourist offer ;
5 . Monitoring ;

1.
2.

1.
2.
3.
Bregalnica and strumica
region

PILLARS OF SUSTAINABLE TOURISM :

EASTERN ( BREGALNICA ) REGION :

1 . Nature ;
2 . Culture ;
3 . Food ;
4.
5.
6.

1.
2.
3.

SOUTHEASTERN ( STRUMICA ) REGION

1 . Nature ;
2 . Culture ;
3 . Sun ;
Objective Research, protection and development of natural tourist potentials
EASTERN REGION
Program 1 Rural tourism
No. Action Stakeholders Indicators Term
1.1 Activities for CUSTOMERS; Number of developed tourist Long term
tourist attraction PUBLIC SECTOR; attractions; 2020
BUSINESS SECTOR; Level of satisfaction of tourists;
ACADEMIC SECTOR; Number of new jobs;
% of increased financial income;

1.2 Diversification of CUSTOMERS; Number of trained and certified Mid term


tourist offer PUBLIC SECTOR; personnel; 2015
BUSINESS SECTOR; Number of renovated facilities;
ACADEMIC SECTOR; Number of overnight stays;
CIVIL SECTOR; Number of festivals and fairs;
Distribution of tourists per year;

1.3 Straightening the CUSTOMERS; Number of trained and certified Mid term
human capacities PUBLIC SECTOR; personnel; 2015
related to tourism BUSINESS SECTOR; Number of provided trainings;
ACADEMIC SECTOR; Number of training tools
CIVIL SECTOR; developed;

1.4 Improvement of PUBLIC SECTOR; Number of reconstruct roads; Long term


road infrastructure BUSINESS SECTOR; Number of newly constructed 2020
ACADEMIC SECTOR; roads;
CIVIL SECTOR;
Objective Research, protection and development of natural tourist potentials
EASTERN REGION
Program 1 Spa tourism
No. Action Stakeholders Indicators Term
1.1 Human resources development, PUBLIC SECTOR; Number of different type Long term 2020
certification and BUSINESS SECTOR; certified tourist workers;
standardization ACADEMIC SECTOR; Share of different types of
tourism companies
certified with (ISO 14001,
HACCP, EMAS, etc..)
Number of students in
tourism branch per
educational level;
Number newly formed
tourism educational
institutions;

1.2 Improvement of tourist services CUSTOMERS; Level of tourist Long term 2020
(quantitative and qualitative) PUBLIC SECTOR; satisfaction;
BUSINESS SECTOR; % of salary growth per
ACADEMIC SECTOR; year;
CIVIL SECTOR; Number of newly
constructed tourist
capacities;
Level of involvement of
different stakeholders;
Objective Research, protection and development of natural tourist potentials
EASTERN REGION
Program 1 Eco tourism
No. Action Stakeholders Indicators Term
1.1 Promotion of ECO and GREEN CUSTOMERS; Number of visitors, Long term 2020
tourism activities PUBLIC SECTOR; domestic and foreign;
BUSINESS SECTOR; Number of ecofriendly
ACADEMIC SECTOR; local initiatives;
CIVIL SECTOR; Level of visitor
satisfaction;
Number of tours per year;

1.2 Development of tourist product CUSTOMERS; Level of satisfaction of Mid term 2015
of traditional Macedonian PUBLIC SECTOR; tourists;
cuisine and beverages BUSINESS SECTOR; Number of developed food
ACADEMIC SECTOR; and beverage packages;
CIVIL SECTOR;

1.3 Development of tourist CUSTOMERS; Number of visitors per Short term 2010
packages-eco-tours PUBLIC SECTOR; year;
BUSINESS SECTOR; Number of overnight
ACADEMIC SECTOR; stays;
CIVIL SECTOR; Level of adoption of tour
operators;
Level of visitors
expenditures;

1.4 Raising awareness about CUSTOMERS; Number of volunteer Short term 2010
ecotourism PUBLIC SECTOR; programs;
BUSINESS SECTOR; Number of volunteers;
ACADEMIC SECTOR; %of saved finances;
CIVIL SECTOR; Number of developed and
distributed promotional
products
1.1
Objective
Program
No. 1Marking,
Action research, protection Stakeholders
CUSTOMERS;
Protection
Archeological
andlocalities
promotion of culturalNumber
Indicators
heritage;of marked sites; Short
Term term 2010
EASTERN andREGION
promotion of archeological PUBLIC SECTOR; Number of excavated
sites BUSINESS SECTOR; sites;
ACADEMIC SECTOR; Number of exibitions;
CIVIL SECTOR;

Program 2 Cultural heritage


No. Action Stakeholders Indicators Term
2.1 Conservation and promotion of CUSTOMERS; Level of intercultural Mid term 2015
cultural heritage PUBLIC SECTOR; exchange;
BUSINESS SECTOR; Number of conducted
ACADEMIC SECTOR; cultural events;
CIVIL SECTOR;

2.2 Cherishment and revitalization CUSTOMERS; Number of souvenir offer; Short term 2010
of old craftwork and souvenir PUBLIC SECTOR; Number of trainings for
products development BUSINESS SECTOR; handcraft products;
ACADEMIC SECTOR; % of financial income;
CIVIL SECTOR;

2.3 Protection of old and CUSTOMERS; Number of protected Mid term 2015
traditional architecture of PUBLIC SECTOR; houses;
houses BUSINESS SECTOR;
ACADEMIC SECTOR;
CIVIL SECTOR;
Objective Tourist infrastructure
EASTERN REGION
Program 1 Basic tourist infrastructure
No. Action Stakeholders Indicators Term
1.1 Reconstruction of existing and CUSTOMERS; Number of reconstructed Long term 2020
construction of new sport an PUBLIC SECTOR; and newly constructed
recreational facilities. BUSINESS SECTOR; facilities;
ACADEMIC SECTOR;
CIVIL SECTOR;

1.2 Reconstruction of existing and CUSTOMERS; Number of reconstructed long term 2020
construction of new roads and PUBLIC SECTOR; and newly constructed
facilities BUSINESS SECTOR; facilities;
ACADEMIC SECTOR; Length of road network;
CIVIL SECTOR; Presence of vertical and
horizontal signalization;
Number of newly formed
SME’s;

1.3 Marking tourist sites and CUSTOMERS; Number of marked Short term 2010
locations PUBLIC SECTOR; locations;
BUSINESS SECTOR; Number of placed sights;
ACADEMIC SECTOR;
CIVIL SECTOR;
1.2
Objective
Program
No.
1.1 1Creation
Action of regional
Coordination of strategic
tourist PUBLIC SECTOR;
Promotion
Networking
Stakeholders
CUSTOMERS;of integrated tourist offer; Number
Indicators
Level of implementation
of created Termterm
Mid
Short term
2015
2010
EASTERN documents
organization
REGIONoffordifferent
sustainable PUBLIC SECTOR;
ACADEMIC SECTOR; of national tourism
organizations;
stakeholders
tourism BUSINESS
CIVIL SECTOR;
SECTOR; strategy;
ACADEMIC SECTOR; Number included
CIVIL SECTOR; stakeholders;

Objective Promotion of integrated tourist offer;


EASTERN
Program 2 REGION Human resource development
No. Action Stakeholders Indicators Term
2.1 Strategic partnership with CUSTOMERS; Number of strategic Short term
educational institution and PUBLIC SECTOR; partnerships; 2010
researchers BUSINESS SECTOR; Number of strategic
ACADEMIC SECTOR; documents developed;
CIVIL SECTOR;
2.2 Promotional product with CUSTOMERS; Number of regional Short term
regional approach PUBLIC SECTOR; promotion products; 2010
BUSINESS SECTOR; Number of created new
ACADEMIC SECTOR; jobs;
2.3 Development of tourist guide CUSTOMERS; Number of promoters of Short term
educational programs PUBLIC SECTOR; tourism; 2010
BUSINESS SECTOR;
ACADEMIC SECTOR;
2.4 Introduction of volunteer CIVIL SECTOR;
CUSTOMERS; Number of volunteers; Short term 2010
activities PUBLIC SECTOR; Number of taken
BUSINESS SECTOR; activities;
ACADEMIC SECTOR;
CIVIL SECTOR;
1.2
Objective
Program
No.
1.1 1Straightening
Action
Improvement of
thespa
human
offer and PUBLIC
Development
Improvement
Stakeholders
CUSTOMERS;
SECTOR;
of
ofSPA
Spa and
tourism
health resorts
Indicators
Number of trained
revitalized Termterm
mid
Short term2015
2010
SOUTHEASTERN
accommodation
capacities REGION
related to spa tourism BUSINESS
PUBLIC SECTOR;
SECTOR; facilities;
personnel;
BUSINESS SECTOR;
ACADEMIC SECTOR; Visitor satisfaction;

1.1
Objective
Program
No. 1Reconstruction
Action of old rural PUBLIC SECTOR;
Development
Revitalization
Stakeholders ofofeco
traditional
and ruralrural
tourism
areas
Indicators
Number of reconstruct Termterm 2015
mid
SOUTHEASTERN
village houses
REGION
and farms BUSINESS SECTOR; houses and farms

1.2 Improvement of road PUBLIC SECTOR Number of roads and Long term
infrastructure length; 2020
1.3 Promotion of ECO and GREEN CUSTOMERS; % returned visitors; Long term 2020
tourism activities PUBLIC SECTOR; Number of taken activities;
BUSINESS SECTOR;
CIVIL SECTOR;
1.4 Development of tourist product CUSTOMERS; Level of visitor satisfaction; Mid term 2015
of traditional Macedonian BUSINESS SECTOR; Number of professional
cuisine and beverages ACADEMIC SECTOR; organizations involved;
CIVIL SECTOR;
1.5 Development of tourist CUSTOMERS; Number of tours conducted; Short term 2010
packages-eco-tours BUSINESS SECTOR; average of speeded money;
CIVIL SECTOR;
1.6 Raising awareness about CUSTOMERS; Waste volume produced; Short term 2010
ecotourism PUBLIC SECTOR; Waste volume recycled;
ACADEMIC SECTOR;
CIVIL SECTOR;
Objective Development of unique Dojran lake and other artificial lakes
SOUTHEASTERN REGION
Program 1 Revitalization of Dojran lake tourism and artificial lakes

No. Action Stakeholders Indicators Term


1.1 Improvement of existing tourist CUSTOMERS; Number of modernized mid term 2015
accommodation facilities and PUBLIC SECTOR; tourist resorts;
resorts BUSINESS SECTOR; Tourism growth rate;
ACADEMIC SECTOR; Number of the day
CIVIL SECTOR; tourists stay;
1.2 Attracting famous hotels PUBLIC SECTOR; Number of high quality long term 2020
(Hilton, etc..) BUSINESS SECTOR; constructed resorts;
ACADEMIC SECTOR;
1.3 Protection and promotion of CUSTOMERS; Number of included Short term 2010
unique fishing technique using PUBLIC SECTOR; volunteers;
kormoran birds (mandra) and BUSINESS SECTOR; Number of local NGO’s
unique healing algae ACADEMIC SECTOR; involved;
CIVIL SECTOR; Number of researchers;
1.4 Protection and promotion of CUSTOMERS; Level of pollution; Short term 2010
natural waterfals PUBLIC SECTOR; Quality of water ;
BUSINESS SECTOR; Number of included
CIVIL SECTOR; volunteers;
1.5 Trainings of human capacities PUBLIC SECTOR; Number of trained Long term 2020
for lake tourism BUSINESS SECTOR; personnel;
ACADEMIC SECTOR;
CIVIL SECTOR;
1.6 Trainings of casino tourism CUSTOMERS; Income ratio; Long term 2020
human resources PUBLIC SECTOR; Level of satisfaction;
BUSINESS SECTOR;
ACADEMIC SECTOR;
CIVIL SECTOR;
Objective Protection and promotion of cultural heritage
SOUTHEASTERN REGION

Program 1 Archeology sites, history and cultural heritage, education of managers and guides and
regional carnivals

No. Action Stakeholders Indicators Term

1.1 Marking, exploring, PUBLIC SECTOR; Number of marked, short term 2010
conservation and promoting BUSINESS SECTOR; conserved and promoted
archeological sites ACADEMIC SECTOR; sites;
CIVIL SECTOR;

1.2 Revitalization of existing PUBLIC SECTOR; Number of visitor mid term 2015
museums, constructing new BUSINESS SECTOR; satisfaction;
museums and monuments ACADEMIC SECTOR; Ratio income;
CIVIL SECTOR; Number of reconstructed
and newly constructed
places;

1.3 Education of managers and PUBLIC SECTOR; Number of educated long term 2020
tourist guides BUSINESS SECTOR; managers and certified
ACADEMIC SECTOR; tourist guides;
CIVIL SECTOR;

1.4 Support to existing carnivals CUSTOMERS; Ratio income; Mid term 2015
and folklore protection PUBLIC SECTOR; Number of visitors;
BUSINESS SECTOR; Average money
ACADEMIC SECTOR; spenditure;
CIVIL SECTOR;
Objective Improvement of tourist infrastructure ( sport and
EASTERN REGION recreational centers )
Program 1 Basic tourist infrastructure
No. Action Stakeholders Indicators Term
1.1 Reconstruction of existing and PUBLIC SECTOR; Number of sport Long term 2020
construction of new sport an BUSINESS SECTOR; facilities;
recreational facilities. ACADEMIC SECTOR; Number of users;
CIVIL SECTOR; Occupancy rate;

1.2 Reconstruction of existing and CUSTOMERS; Number of roads and long term 2020
construction of new roads and PUBLIC SECTOR; facilities;
facilities BUSINESS SECTOR; Length of roads;
ACADEMIC SECTOR;
CIVIL SECTOR;

1.3 Marking tourist sites and PUBLIC SECTOR; Number of signs ; Short term 2010
locations BUSINESS SECTOR; Number of volunteers;
ACADEMIC SECTOR;
CIVIL SECTOR;
1.2
Objective
Program
No.
1.1 1Creation
Action of regional
Coordination of strategic
tourist Promotion of integrated tourist offer; Number
Networking
Stakeholders
CUSTOMERS; Indicators
of regional
different Termterm
Mid
Short term
2015
2010
SOUTHEASTERN
documentsREGION
organization
offor
different
sustainable PUBLIC SECTOR; stakeholders
tourist organizations;
involved;
stakeholders
tourism BUSINESS SECTOR;
ACADEMIC SECTOR;
CIVIL SECTOR;

Objective Promotion of integrated tourist offer;


SOUTHEASTERN
Program 2 REGION Human resource development
No. Action Stakeholders Indicators Term
2.1 Strategic partnership with PUBLIC SECTOR; Number of strategic Short term
educational institution and BUSINESS SECTOR; partnerships; 2010
researchers ACADEMIC SECTOR;
CIVIL SECTOR;
2.2 Promotional product with CUSTOMERS; Number of promotional Short term
regional approach PUBLIC SECTOR; products; 2010
BUSINESS SECTOR;
ACADEMIC SECTOR;
CIVIL SECTOR;
2.3 Development of tourist guide PUBLIC SECTOR; Number of educational Short term
educational programs BUSINESS SECTOR; programs; 2010
ACADEMIC SECTOR; Number of students;
CIVIL SECTOR;
2.4 Introduction of volunteer CUSTOMERS; Number of volunteers; Short term 2010
activities PUBLIC SECTOR; Number of projects
BUSINESS SECTOR; managed on local level;
CIVIL SECTOR;
Bregalnica and Strumica
region

MONITORING :

THE MONITORING OF ACTIVITIES FROM ACTION PLAN FOR BOTH


REGIONS WILL BE CONDUCTED IN ACCORDANCE WITH LENGTH OF
TAKEN ACTION . THIS WILL BE DONE ON REGULAR BASIS ON THREE
MONTH , SEMIANNUAL AND ANNUAL BASIS .

THE MINISTRY OF ECONOMY , DEPARTMENT FOR TURISM AND BUREAU


FOR STATISTICS WILL CONTINOUSLY OVERWATCH THE PROGRESS
ACCORDING TO THE LAW . ALSO DIFFERENT TYPES OF STAKEHLDERS
WILL CONDUCT THEIR OWN MONITORING ACCORDING TO THEIR NEEDS .

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