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Lean vs.

Six Sigma

Learning Objectives

1.
1.Understand
UnderstandDMAIC
DMAICand
andLean
LeanMethodologies.
Methodologies.
2.
2.What
Whatare
arethe
thedifferences
differencesbetween
betweenSix
SixSigma
Sigmaand
and
Lean?
Lean?

3.
3.What
Whatare
arethe
thetools
toolsused
usedfor
forSix
SixSigma
Sigmaand
andLean?
Lean?
4.
4.Where
Whereare
areSix
SixSigma
Sigmaand
andLean
LeanMethodologies
Methodologies
used?
used?

Lean vs. Six Sigma 2 .PPT

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Six Sigma Basic Premise

Outputs
(CTQ)

Inputs

Do you know what is important to customers?


Do you know what Xs are important to
meet customer needs?
How do the Xs drive outcomes,
revenue, and cost?
Lean vs. Six Sigma 3 .PPT

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Six Sigma DMAIC Methodology


Define

Develop Project Charter


Determine Customers & CTQs
Map High-Level Process

Measure

Establish and Measure Ys


Plan for Data Collection
Validate Measurement System
Measure Baseline Sigma
Identify Possible Xs

Analyze

Test Hypotheses
List Vital Few Xs

Improve

Select the Solution


Design Solution, Controls, and Design for Culture
Prove Effectiveness

Control

Lean vs. Six Sigma 4 .PPT

Identify Control Subjects


Develop Feedback Loops
Develop Process Control Plan to Hold the Gains
Implement, Replicate

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Six Sigma Methodology

Statistical Solution
Practical Solution

Process
Characterization

Statistical Problem

Define

Process
Optimization

Practical Problem

Measure

Y
Analyze
Improve

Xs

Control

Goal: Y = f ( x )
Lean vs. Six Sigma 5 .PPT

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Sources of Variation

Poor Design
Changing Needs
Measurement System
Insufficient Process
Capability
Skills & Behaviors

x
Lean vs. Six Sigma 6 .PPT

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Lean Methodology
Define
Value
Measure
Value
Analyze
Process - Flow
Improve
Process - Pull
Control
Process
Lean vs. Six Sigma 7 .PPT

Define Stakeholder Value and CTQs


Define Customer Demand
Map High-level Process
Assess for 6S Implementation
Measure Customer Demand
Plan for Data Collection
Validate Measurement System
Create a Value Stream Attribute Map
Determine Pace, Takt-time and Manpower
Identify Replenishment and Capacity Constraints
Implement S1-S3
Analyze the Value Stream Attribute Map
Analyze the Process Load and Capacity
Perform VA/NA Decomposition Analysis
Apply Lean Problem Solving to Solve for Special Causes

Conduct the Rapid Improvement Event


Design the Process Changes and Flow
Feed, Balance, Load the Process
Standardize Work Tasks
Implement New Processes
Stabilize and Refine Value Stream
Complete Process and Visual Controls
Identify Mistake-proofing Opportunities
Implement S4-S6
Control Plan, Monitor Results, and Closeout Project
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Why Define a Process as a Value Stream?

A Value Stream
Focuses attention on what is important for the customer.
Identifies all the necessary components to bring a product or
service from conception to commercialization.
Identifies waste inherent in processes and works to remove
it.
Reduces defects in products and deficiencies in processes.
Focuses on improving specs and cost.

Lean vs. Six Sigma 8 .PPT

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What Is Typically Found


Lean Value Stream Management starts with defining
value in terms of products and process capabilities
to provide the customer with what they need at the
right time and at an appropriate price.

Non-value
added/waste
Value
added

Lean vs. Six Sigma 9 .PPT

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The Eight Wastes


adapted from Taiichi Ohno

1. Overproductionmaking or doing more than is required or


2.
3.
4.
5.
6.
7.
8.

earlier than needed.


Waitingfor information, materials, people, maintenance, etc.
Transportmoving people or goods around or between sites.
Poor process designtoo many/too few steps, nonstandardization, inspection rather than prevention, etc.
Inventoryraw materials, work-in-progress, finished goods,
papers, electronic files, etc.
Motioninefficient layouts or poor ergonomics at workstations or in offices.
Defectserrors, scrap, rework, non-conformance.
Underutilized personnel resources and creativityideas
that are not listened to, skills that are not utilized.

Lean vs. Six Sigma 10 .PPT

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History of Lean

US war
production
Large quantities
Rapid pace
High training

TPS
Toyota
Ohno and

JIT

Just-in-Time
Shingo
Schonberger
Flow of work
Japanese
Small batch
Womack Mach.
Mfg
sizes
Changed World
Techniques
New philosophy
Eliminate Waste
Takes TPS
Added to 6s tool
and imports Improve
performance
kit
to US
Flexibility

Lean

Lean 6s

1940

1952

Lean vs. Six Sigma 11 .PPT

1964

1980

1990

2000

2008

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The Methods

Results

Methods

Lean
Lean
&
&
Six
Six
Sigma
Sigma

Lean vs. Six Sigma 12 .PPT

Improve
Improve Speed
Speed

Higher Quality
Lower Costs

Sustain
Sustain Performance
Performance

Achieve
Achieve Breakthrough
Breakthrough

Culture Change
Dashboard Results

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How to Think About Improvement

The
TheJuran
JuranTrilogy
Trilogy

Plan

Control

Improve

DFSS
DFSS

RCCA
RCCA

Lean
LeanSix
SixSigma
Sigma

Lessons Learned
Sporadic Spike
Breakthrough

Chronic Waste

Six Sigma
& Beyond

COPQ

Time

Accelerated
AcceleratedChange
ChangeManagement
ManagementSupport
Support
Lean vs. Six Sigma 13 .PPT

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Matching Improvement Process to Need

Lean vs. Six Sigma 14 .PPT

Plan,
Plan, Do,
Do,
Study,
Study, Act
Act
(PDSA)
(PDSA)

Launch New
Product,
Service, or
Process

Mo
de
rat
e

Large
Gains

Lean
Lean &
&
Six
Six Sigma
Sigma
DMAIC
DMAIC

al
dic
Ra

Change
Change
Management
Management

Medium
Gains

ar
cle n
Un lutio
So

Cle
So ar
lut
ion

Small Gains or
Clear Solution

Design
Design for
for
Lean
Lean
Six
Six Sigma
Sigma

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Lean and Six Sigma

Define
Value

Measure
Value

Analyze
ProcessFlow

Improve
ProcessPull

Control
Process

LEAN = Improvement principles focused on


dramatically improving process speed and eliminating
the eight deadly wastes.

Define

Measure

Analyze

Improve

Control

SIX SIGMA = Breakthrough Process, Design, or


Improvement Teams focused on eliminating chronic
problems and reducing variation in processes.
Lean vs. Six Sigma 15 .PPT

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Lean Project Attributes

Simply stated: Lean is about moving the Mean. It


focuses on efficiency.
Lean reduces average cycle time.
Lean reduces excess inventory.
Lean improves average response time.

Improvement
Lean vs. Six Sigma 16 .PPT

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Six Sigma Attributes

Simply stated: Six Sigma is about Reducing Variation. It


focuses on Effectiveness. The mean will most likely also be
improved.
Decrease defect rate
Increase Process Yield

Improvement
Lean vs. Six Sigma 17 .PPT

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Lean and Six Sigma


Lean = Rapid Improvement Teams focused on dramatically improving
process speed, and the elimination of the eight deadly wastes.

Define
Value

Measure
Value

Analyze
ProcessFlow

Improve
ProcessPull

Control
Process

IMPROVED
EFFICIENCY

Six Sigma = Breakthrough Process Improvement Teams focused on


eliminating chronic problems and reducing variation in processes.

Define

Lean vs. Six Sigma 18 .PPT

Measure

Analyze

Improve

Control

IMPROVED
EFFECTIVENESS

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Lean Six Sigma

Lean Six Sigma is an approach to integrating the power of Six


Sigma Tools and Lean Enterprise Tools which can be applied
within an organization to create the fastest rate of
improvement, maximize shareholder value, and increase
customer delight.

Define
Value

Measure
Value

Analyze
ProcessFlow

Improve
ProcessPull

Control
Process

Define

Measure

Analyze

Improve

Control

Lean vs. Six Sigma 19 .PPT

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Which Technique to Begin With?

It is often advantageous to begin with Lean projects.


These are easier to understand and implement.
Begin with streamlining processes and Rapid Improvement
Events.
This gets the operation in good order.
Chronic problems are now easier to deal with.
Low Hanging Fruit is eaten.
Next, select Six Sigma projects
Other Reasons to Begin Lean?

Lean vs. Six Sigma 20 .PPT

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Lean Projects

Use Lean when you are trying to streamline any process and
reduce process waste.
Improve assembly line throughput
Reduction in Finished Goods Inventory
Reduce the time to process new proposals
Reduce machine setup time
Improve order processing time

Lean vs. Six Sigma 21 .PPT

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Six Sigma Projects

Use Six Sigma where process metrics are more difficult to


collect or understand, and project success requires analysis of
multiple input factors (Xs). These are often chronic problems.
Improve yield on a continuously running machine
Reduce defects on a machine with multiple inputs and
machine settings
Reduce the amount of wait time for a call center
Improve the number of quality new hires

Lean vs. Six Sigma 22 .PPT

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Mixed Projects

What happens when you start a Six Sigma Project and it turns
into a Lean project?
It is all about the correct tools.
Use the Lean tools for project success.
What happens if a Lean project turns into Six Sigma?
Depending when this is discovered, it may mean going
back to utilize some Six Sigma tools before proceeding.

Lean vs. Six Sigma 23 .PPT

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