Documente Academic
Documente Profesional
Documente Cultură
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Definition: Those
factors, such as
language or
sociocultural
relationships, which
interfere in the
meaningful
interpretation and
transmission of ideas
between individuals
or groups.
TYPES OF BARRIERS
Physical Noise
Technical Noise
Psychological Noise
Poor Timing
Perceptual Bias
Lack of Interest
Psychological Bias
Information Overload
PHYSICAL NOISE
Physical noise occurs when the
sender
and
receiver
try
to
communicate in a situation that is
noisy
For example, the bus stop. The
noise produced by the passing
buses create what is known as
physical noise.
TECHNICAL NOISE
Technical noise occurs
when the sender and the
receiver use a tool to
communicate
for
example, a phone.
When
2
people
are
communicating using the
phone, and one person
steps into an elevator,
the signal will be lost and
the communication will
fail. The break down with
the
tool
used
to
communicate is known as
technical noise.
PSYCHOLOGICAL NOISE
Psychological noise occurs when
the receiver of the message is
thinking of something and not
concentrating on the message
itself, for example, having
class in a park.
While this may sound like a nice
and comfortable situation to
be in the message may be lost
if the receiver of the message
is thinking about if the grass
is wet or if there are any
harmful bees around.
As
the
receiver
loses
concentration on what is being
transmitted by the sender, so
we have psychological noise.
POOR TIMING
Poor
timing
usually
happens when the sender
is not aware of the mood
of the receiver when
sending the message.
For example, approaching
your employer for a raise
when he/she has just
made an announcement
that
the
company
is
almost bankrupt.
PERCEPTUAL BIAS
Perceptual bias occurs when the sender is
not aware of the rules of first impression.
For example, when you attend an interview
there is an appropriate dress code.
Failure to follow that dress code may result
in you being prejudiced against. If you go
for an interview for an accounting position
dressed in jeans and a t-shirt, dont be
surprised if you dont get the job.
LACK OF INTEREST
Sometimes, there are some
things that we are just not
interested in. Of all the
subjects that students learn
to complete their degree,
they cannot love all.
There will be the ONE or TWO
subject that we have to
suffer to stay awake for. A
lack of interest in what
someone has to say will
definitely
lead
to
a
breakdown
in
communication.
PSYCHOLOGICAL BIAS
Ever
heard
of
prejudices? Someone
doesnt
like
you
because
you
are
male/female,old/youn
g, rich/poor.
There are biases. A bias
is something that the
sender
cannot
fix.
There is no solution
to this problem. Just
be prepared.
INFORMATION OVERLOAD
Information overload occurs
when you try to absorb too
much information over a
short period of time.
If
you
try
to
study
continuously
for
hours
without
a
break,
or
introduce too many new
concepts to your learning
in one period of time, your
mind will become confused
and this can lead to a break
down in communication.
LANGUAGE BARRIER
absence of communication
between people who speak
different languages.
LANGUAGE BARRIER
Language barrieris a
figurative phrase used
primarily to indicate the
difficulties faced when people
who have no language in
common attempt to
communicate with each other.
barrier to communication
resulting from speaking
different languages, a
condition that makes it
difficult to make progress or
to achieve an objective.
Judging
Perceiving
Culture
Online Lingo
JUDGING
One type of language barrier is judging information.
PERCEIVING
Instead of using their opinion to make decisions toward
communicating, the perceivers use the actions of
others and their environment to decide how they will
communicate their needs to others They are careful
not to make judgments based solely on their
observations. To get what they want, they state their
perceptions and allow the world to decipher what they
want. Perceivers are not direct and instead give others
subtle clues about what they want. Even when all the
information is given, they are never quick to make a
final decision. Instead, they may inquire more about
the topic so they can make additional perceptions .
CULTURE
language barriers often coincide with cultural differences,
which lead to misunderstandings in the workplace. For
instance, a person who speaks very little English might be
intimidated or find it frustrating to speak with an Englishspeaking supervisor. It may also be just as difficult or
frustrating for native English-speaking co-workers and
supervisors to communicate with co-workers who speak
very little English. One downside to such a language
barrier is that workers who do not have a strong grasp of
the English language are more likely to have an accident
on the job due to their inability to understand safety
standards in the workplace
ONLINE LINGO
Due to the increase in different forms of technology,
such as computers, cell phones and other wireless
devices -- where communication is short and sweet -people tend to use online lingo. While there are
different ways for a person to get her point across
using technology, the lines of communication may
also be hard to understand. This is especially true if
one person in the conversation uses online lingo that
the other person is not familiar with. For instance, if
the sender of a message types a message using
acronyms such as LOL (laugh out loud) or BRB (be
right back), and the receiver is not familiar with this
type of language, the receiver of the message cannot
comprehend the meaning of the message.
HOW TO OVERCOME
COMMUNICATION
Physical Barriers
BARRIERS
Technical Barriers
Psychological Barriers
Poor Timing
Perceptual Bias
Lack of Interest
Information Overload
For example
Use technology
Avoid idioms
QUESTIONS
List and explain the various barriers that may occur in an
organisation.
What steps can be taken to overcome the above mentioned
barriers
Choose a barrier and demonstrate the barrier and how to
overcome it through a short act/sketch