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Definition: Those
factors, such as
language or
sociocultural
relationships, which
interfere in the
meaningful
interpretation and
transmission of ideas
between individuals
or groups.

TYPES OF BARRIERS

Physical Noise
Technical Noise
Psychological Noise
Poor Timing
Perceptual Bias
Lack of Interest
Psychological Bias
Information Overload

PHYSICAL NOISE
Physical noise occurs when the
sender
and
receiver
try
to
communicate in a situation that is
noisy
For example, the bus stop. The
noise produced by the passing
buses create what is known as
physical noise.

TECHNICAL NOISE
Technical noise occurs
when the sender and the
receiver use a tool to
communicate
for
example, a phone.
When
2
people
are
communicating using the
phone, and one person
steps into an elevator,
the signal will be lost and
the communication will
fail. The break down with
the
tool
used
to
communicate is known as
technical noise.

PSYCHOLOGICAL NOISE
Psychological noise occurs when
the receiver of the message is
thinking of something and not
concentrating on the message
itself, for example, having
class in a park.
While this may sound like a nice
and comfortable situation to
be in the message may be lost
if the receiver of the message
is thinking about if the grass
is wet or if there are any
harmful bees around.
As
the
receiver
loses
concentration on what is being
transmitted by the sender, so
we have psychological noise.

POOR TIMING
Poor
timing
usually
happens when the sender
is not aware of the mood
of the receiver when
sending the message.
For example, approaching
your employer for a raise
when he/she has just
made an announcement
that
the
company
is
almost bankrupt.

PERCEPTUAL BIAS
Perceptual bias occurs when the sender is
not aware of the rules of first impression.
For example, when you attend an interview
there is an appropriate dress code.
Failure to follow that dress code may result
in you being prejudiced against. If you go
for an interview for an accounting position
dressed in jeans and a t-shirt, dont be
surprised if you dont get the job.

LACK OF INTEREST
Sometimes, there are some
things that we are just not
interested in. Of all the
subjects that students learn
to complete their degree,
they cannot love all.
There will be the ONE or TWO
subject that we have to
suffer to stay awake for. A
lack of interest in what
someone has to say will
definitely
lead
to
a
breakdown
in
communication.

PSYCHOLOGICAL BIAS
Ever
heard
of
prejudices? Someone
doesnt
like
you
because
you
are
male/female,old/youn
g, rich/poor.
There are biases. A bias
is something that the
sender
cannot
fix.
There is no solution
to this problem. Just
be prepared.

INFORMATION OVERLOAD
Information overload occurs
when you try to absorb too
much information over a
short period of time.
If
you
try
to
study
continuously
for
hours
without
a
break,
or
introduce too many new
concepts to your learning
in one period of time, your
mind will become confused
and this can lead to a break
down in communication.

LANGUAGE BARRIER

absence of communication
between people who speak
different languages.

LANGUAGE BARRIER
Language barrieris a
figurative phrase used
primarily to indicate the
difficulties faced when people
who have no language in
common attempt to
communicate with each other.
barrier to communication
resulting from speaking
different languages, a
condition that makes it
difficult to make progress or
to achieve an objective.

TYPES OF LANGUAGE BARRIERS

Judging
Perceiving
Culture
Online Lingo

JUDGING
One type of language barrier is judging information.

People either judge or perceive information. Judgers


make use of their preferences and opinions when
communicating with others. When they speak, they
are very direct, and the person on the receiving end
of the message has no problem knowing where
they stand on a subject. They also let others know
what they want from them by using clear, concise
language. They ask others for more information to
clarify their viewpoints and to make their final
decisions. They also thrive on closure -- and always
need an end to the discussion.

PERCEIVING
Instead of using their opinion to make decisions toward
communicating, the perceivers use the actions of
others and their environment to decide how they will
communicate their needs to others They are careful
not to make judgments based solely on their
observations. To get what they want, they state their
perceptions and allow the world to decipher what they
want. Perceivers are not direct and instead give others
subtle clues about what they want. Even when all the
information is given, they are never quick to make a
final decision. Instead, they may inquire more about
the topic so they can make additional perceptions .

CULTURE
language barriers often coincide with cultural differences,
which lead to misunderstandings in the workplace. For
instance, a person who speaks very little English might be
intimidated or find it frustrating to speak with an Englishspeaking supervisor. It may also be just as difficult or
frustrating for native English-speaking co-workers and
supervisors to communicate with co-workers who speak
very little English. One downside to such a language
barrier is that workers who do not have a strong grasp of
the English language are more likely to have an accident
on the job due to their inability to understand safety
standards in the workplace

ONLINE LINGO
Due to the increase in different forms of technology,
such as computers, cell phones and other wireless
devices -- where communication is short and sweet -people tend to use online lingo. While there are
different ways for a person to get her point across
using technology, the lines of communication may
also be hard to understand. This is especially true if
one person in the conversation uses online lingo that
the other person is not familiar with. For instance, if
the sender of a message types a message using
acronyms such as LOL (laugh out loud) or BRB (be
right back), and the receiver is not familiar with this
type of language, the receiver of the message cannot
comprehend the meaning of the message.

HOW TO OVERCOME
COMMUNICATION
Physical Barriers
BARRIERS
Technical Barriers

Psychological Barriers
Poor Timing
Perceptual Bias
Lack of Interest
Information Overload

HOW TO OVERCOME; PHYSICAL & TECHNICAL


NOISE
for an example, if people are talking on the
background while holding a conversation
with someone, just find a place where there
is less noise or tell the person whom you are
talking to on the phone to send the text
message instead.
Technical noise is also considered physical
noise. Physical noise is anything that
prevents you from hearing something.
White noise and background noises are
technical noise.

HOW TO OVERCOME; PSYCHOLOGICAL


BARRIERS OR NOISE

Psychological noise affects


communications by impairing reception of
the message.It is an internal noise that
impacts effective communication by
affecting the mental ability to interpret
themessage.

U must concentrate on what is


being transmitted by the sender.

HOW TO OVERCOME; PERCEPTUAL BIAS

u are attending an interview


for an accounting u must know
what is the rules or first thing to
know on how to impress the one
who will interview, u must know
what is proper dressed code so
that there will be no bias.

For example

HOW TO OVERCOME; LACK OF INTEREST


A person may lose his interest in his
routine life due to deteriorating
physical or mental health, excessive
job stress at the workplace, lack of
motivation at work, a
relationship/communication breakup.
Simple u must stay on things that
catches your interest.

HOW TO OVERCOME; INFORMATION


OVERLOAD
You have a long list of topics to deliver and your employees are
already overwhelmed with information.
Tips on how to manage information overload:
Prioritize the information employees care about
Simplify even complicated topics
Use visuals to better convey complex concepts
Focus on your true target audience
Refine your timing
Deliver information quickly
Measure effectiveness to gain support for your new approach

HOW TO OVERCOME; LANGUAGE


BARRIERS
Here are some ways to deal with the language barrier.

Always show respect for the local language

Know which language is spoken

Make an effort to learn some words

Use technology

Dont be too sensitive

Check if they speak English

Speak proper English

Figure things out

Ask for clarification

Avoid idioms

Use gestures wisely

QUESTIONS
List and explain the various barriers that may occur in an
organisation.
What steps can be taken to overcome the above mentioned
barriers
Choose a barrier and demonstrate the barrier and how to
overcome it through a short act/sketch

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