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Six Sigma

Green Belt Training


Acceptance Sampling

Recognize

2007 American Society for Quality. All Rights Reserved.

Define

Measure

Analyze

Improve

Control

What We Will Learn

1. What is Acceptance Sampling?


2. Definitions of Key Terms.
3. How to create variable data acceptance sampling plans.
4. How to apply variable data acceptance sampling plans.
5. How to create attribute data acceptance sampling plans.
6. How to apply attribute data acceptance sampling plans.

Recognize

Define

Measure

Analyze

Improve

Control

Page 2 Creating Sampling Plans 2.1

2007 American Society for Quality.


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What is Acceptance Sampling?


The application of specific
sampling plans to a designated
lot or sequence of lots.
Provides accept/reject
criteria for lots of material.
May be used in a program of
acceptance control to achieve
better quality at lower cost,
improved control and increased
productivity.

Recognize

Define

Measure

Analyze

Improve

Control

Page 3 Creating Sampling Plans 2.1

2007 American Society for Quality.


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Definitions
Acceptable Quality Level (AQL)
The poorest level of quality
from a supplier's process that
would be considered
acceptable as a process
average. You want to design a
sampling plan that accepts a
particular lot of product at the
AQL most of the time.

Operating Characteristic (OC) Curve


1.5

Rejectable Quality Level (RQL)

1.0

The poorest level of quality that


the consumer is willing to
tolerate in an independent lot.
You want to design a sampling
plan that rejects a particular lot
of product at the RQL most of
the time. Also commonly known
as lot tolerance percent
defective (LTPD) and limiting
quality (LQ).

Probability of Acceptance

AQL

0.8

0.6

0.4

RQL

0.2

0.0
0

4
6
Lot Percent Defective

10

Source: Minitab Help


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Measure

Analyze

Improve

Control

Page 4 Creating Sampling Plans 2.1

2007 American Society for Quality.


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Definitions, Continued
Average outgoing quality (AOQ) curve
Approximates the relationship between
the quality of the incoming material and
the quality of the outgoing material,
assuming that rejected lots will be
100% inspected and defective items will
be reworked and inspected again
(rectifying inspection).

1.6
AOQ (Percent Defective)

Average Outgoing Quality (AOQ) Curve


1.8

1.4
1.2
1.0
0.8
0.6
0.4
0.2
0.0
0

4
6
Incoming Lot Percent Defective

10

Average total inspection (ATI) curve

Average Total Inspection (ATI) Curve


1000

Average Total Inspection

Approximates the relationship between


the quality of the incoming material and
the number of items that need to be
inspected, assuming that rejected lots
will be 100% inspected and defective
items will be reworked and inspected
again (rectifying inspection).

800

600

400

200

4
6
Lot Percent Defective

10

Source: Minitab Help


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Define

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Analyze

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Control

Page 5 Creating Sampling Plans 2.1

2007 American Society for Quality.


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Acceptance Sampling Plans for


Variable Data
We must know:
1. Specification limits
2. Acceptable Quality Level
3. Reject Quality Level

Knowledge of the process standard deviation can


dramatically reduce the size of the acceptance
sample.

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Define

Measure

Analyze

Improve

Control

Page 6 Creating Sampling Plans 2.1

2007 American Society for Quality.


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Example

Pressure Release Valves are specified as 75 10 PSI.


AQL = 50 PPM
RQL = 200 PPM
Standard deviation is unknown

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Define

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Analyze

Improve

Control

Page 7 Creating Sampling Plans 2.1

2007 American Society for Quality.


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Creating the Sampling Plan


Stat>Quality Tools>Acceptance Sampling by
Variables>Create Compare

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Control

Page 8 Creating Sampling Plans 2.1

2007 American Society for Quality.


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Creating the Plan

Copy this number for


use in the next step.

Generated Plan(s)
Sample Size

546

Critical Distance (k Value)

3.69358

Maximum Standard Deviation (MSD)

2.58654

Z.LSL = (mean - lower spec)/standard deviation


Z.USL = (upper spec - mean)/standard deviation
Accept lot if standard deviation <= MSD, Z.LSL >= k and Z.USL >= k; otherwise
reject.
Defectives

Probability

Probability

Per Million

Accepting

Rejecting

AOQ

ATI

50

0.951

0.049

21.6

568.4

200

0.102

0.898

9.3

953.7

Average outgoing quality limit (AOQL) = 27.6 at 85.6 defectives per million.

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Measure

Analyze

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Control

Page 9 Creating Sampling Plans 2.1

2007 American Society for Quality.


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The Graphs
Operating Characteristic (OC) Curve

Acceptance Region Plot

0.75
0.50
0.25
0.00

1.8

The maximum
compliant
process standard
deviation would
be 2.587 if the
process is
centered on the
target. As the
process moves
from the center
the acceptable
standard
deviation
becomes smaller.

1.2
0.6
0.0

100

200

300

400

65

75

80

85

Sample Mean

Average Outgoing Quality (AOQ) Curve

Average Total Inspection (ATI) Curve

30
20
10
0
0

70

Lot Defectives Per Million

Average Total Inspection

AOQ (Defectives Per Million)

2.587

2.4
Sample StDev

Probability of Acceptance

1.00

100

200

300

400

1000
900
800
700
600
0

Incoming Lot Defectives Per Million

100

200

300

400

Lot Defectives Per Million

Sample Size = 546, Critical Distance = 3.69358

Recognize

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Analyze

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Control

Page 10 Creating Sampling Plans 2.1

2007 American Society for Quality.


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Making the Decision

Paste the k value here.

Data: Valves.MTW

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Control

Page 11 Creating Sampling Plans 2.1

2007 American Society for Quality.


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Making the Decision

Acceptance Sampling by Variables - Accept/Reject Lot

Make Accept or Reject Decision Using Valves

Sample Size

550

Mean

74.9077

Standard Deviation

2.42923

Lower Specification Limit (LSL)

65

Upper Specification Limit (USL)

85

Z.LSL

4.07853

Z.USL

4.15452

Critical Distance (k Value)

3.69358

Maximum Standard Deviation (MSD)

2.58654

Decision:
Recognize

Define

Accept lot.
Measure

Analyze

Improve

Control

Page 12 Creating Sampling Plans 2.1

2007 American Society for Quality.


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Create a Plan it the Standard Deviation is


Known

Pressure Release Valves are specified as


75 10 PSI.
AQL = 50 PPM
RQL = 200 PPM
Historic standard deviation is 2 PSI

Recognize

Define

Measure

Analyze

Improve

Control

Page 13 Creating Sampling Plans 2.1

2007 American Society for Quality.


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The Graphs
Average Outgoing Quality (AOQ) Curve
AOQ (Defectives Per Million)

Operating Characteristic (OC) Curve

1.0

0.6

45
30
15
0
0

200

300

400

Average Total I nspection (ATI ) Curve

0.4

0.2

0.0
0

100

200

300

1000
800
600
400
200

400

Lot Defectives Per Million

Define

Measure

Analyze

100

200

300

400

Lot Defectives Per Million

Sample Size = 70, Critical Distance = 3.69363

Recognize

100

Incoming Lot Defectives Per Million

Average Total Inspection

Probability of Acceptance

0.8

60

Improve

Note the large decrease in sample size


when the standard deviation is known.
Control

Page 14 Creating Sampling Plans 2.1

2007 American Society for Quality.


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The Plan
Generated Plan(s)

Sample Size

70

Critical Distance (k Value)

3.69363

Z.LSL = (mean - lower spec)/historical standard deviation


Z.USL = (upper spec - mean)/historical standard deviation
Accept lot if Z.LSL >= k and Z.USL >= k; otherwise reject.

Defectives

Probability

Probability

Per Million

Accepting

Rejecting

AOQ

ATI

50

0.950

0.050

44.2

116.2

200

0.099

0.901

18.5

907.5

Average outgoing quality limit (AOQL) = 56.2 at 84.7


defectives per million.

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Control

Page 15 Creating Sampling Plans 2.1

2007 American Society for Quality.


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The Decision
Data: Valves

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Page 16 Creating Sampling Plans 2.1

2007 American Society for Quality.


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The Decision
Make Accept or Reject Decision Using Lot 2

Sample Size

70

Mean

75.1323

Historical Standard Deviation

Lower Specification Limit (LSL)

65

Upper Specification Limit (USL)

85

Z.LSL

5.06613

Z.USL

4.93387

Critical Distance (k Value)

3.69358

Decision:

Recognize

Define

Accept lot.

Measure

Analyze

Improve

Control

Page 17 Creating Sampling Plans 2.1

2007 American Society for Quality.


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Creating an Attribute Acceptance


Sampling Plan

You have been assigned to create sampling plan for


non-critical parts that are acquired in lots or 10,000.
The Acceptable Quality Level (AQL) is 200 PPM and a
reject level at 1,000 PPM.
Sat>Quality Tools>Acceptance Sampling by Attributes

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Page 18 Creating Sampling Plans 2.1

2007 American Society for Quality.


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The Operation Characteristic (OC)


Curves
Average Outgoing Quality (AOQ) Curve
AOQ (Defectives Per Million)

Operating Characteristic (OC) Curve

1.0

0.6

100
0
0

500

1000

1500

2000

Average Total I nspection (ATI ) Curve

0.4

0.2

0.0
0

500

1000

1500

2000

Sample Size = 6679, Acceptance Number = 3

Define

Measure

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100000
80000
60000
40000
20000
0

Lot Defectives Per Million

Recognize

200

Incoming Lot Defectives Per Million

Average Total Inspection

Probability of Acceptance

0.8

300

500

1000

1500

2000

Lot Defectives Per Million

Note the very large sample size required


when attribute data is used.
Control

Page 19 Creating Sampling Plans 2.1

2007 American Society for Quality.


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Sampling Plan
Accept lot if defective items in 6679 sampled <= 3;
reject.
Defectives Probability Probability
Per Million
Accepting
Rejecting
AOQ
ATI
200
0.953
0.047 63.3 6834.2
1000
0.100
0.900 33.2 9667.9

Otherwise

Average outgoing quality limit (AOQL) = 96.6 at 440.9 defectives


per million.

Interpretation

If the lots really had 200 PPM defective then 95.3% of lots would
be accepted, the AOQ would be 63.3 PPM defective and the
average number of parts inspected per lot would be 6834.2.
If the lots had 1,000 PPM defective 10% or the lots would be
accepted.
The worst case average PPM for this sampling plan would be
96.6 PPM when the lots actually had 440.9 PPM.
These assume all rejected lots are 100% inspected and that all
defective units are reworked or scrapped.
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Page 20 Creating Sampling Plans 2.1

2007 American Society for Quality.


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Your Turn
1.

2.

Create acceptance sampling plans for the gross weight of cereal boxes. The
specification limits are 12 ounces minimum 12.5 ounces maximum.
AQL = 500 RQL = 1000

First assume the process standard deviation is unknown.

Then assume the historic process standard deviation is .07 ounces.

Create an acceptance plan for attribute data with an AQL of .005 and a RQL
of .01

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Measure

Analyze

Improve

Control

Page 21 Creating Sampling Plans 2.1

2007 American Society for Quality.


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What We Have Learned

1. What is Acceptance Sampling?


2. Definitions of Key Terms.
3. How to create variable data acceptance sampling plans.
4. How to apply variable data acceptance sampling plans.
5. How to create attribute data acceptance sampling plans.
6. How to apply attribute data acceptance sampling plans.

Recognize

Define

Measure

Analyze

Improve

Control

Page 22 Creating Sampling Plans 2.1

2007 American Society for Quality.


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Solutions to Student
Exercises

Recognize

Define

Measure

Analyze

Improve

Control

Page 23 Creating Sampling Plans 2.1

2007 American Society for Quality.


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Creating the Plan Unknown

Recognize

Define

Measure

Analyze

Improve

Control

Page 24 Creating Sampling Plans 2.1

2007 American Society for Quality.


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The Plan Unknown

Generated Plan(s)

Sample Size

1292

Critical Distance (k Value)

3.17795

Maximum Standard Deviation (MSD)

0.0741023

Z.LSL = (mean - lower spec)/standard deviation


Z.USL = (upper spec - mean)/standard deviation
Accept lot if standard deviation <= MSD, Z.LSL >= k and Z.USL >= k; otherwise
reject.
Defectives

Probability

Probability

Per Million

Accepting

Rejecting

500

0.950

0.050

1000

0.101

0.899

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Measure

Analyze

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Control

Page 25 Creating Sampling Plans 2.1

2007 American Society for Quality.


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Creating the Plan Known

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Control

Page 26 Creating Sampling Plans 2.1

2007 American Society for Quality.


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The Plan Known

Generated Plan(s)

Sample Size

147

Critical Distance (k Value)

3.19629

Z.LSL = (mean - lower spec)/historical standard deviation


Z.USL = (upper spec - mean)/historical standard deviation
Accept lot if Z.LSL >= k and Z.USL >= k; otherwise reject.

Defectives

Probability

Probability

Per Million

Accepting

Rejecting

500

0.950

0.050

1000

0.117

0.883

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Define

Measure

Analyze

Improve

Control

Page 27 Creating Sampling Plans 2.1

2007 American Society for Quality.


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Creating the Attribute Sampling Plan

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Control

Page 28 Creating Sampling Plans 2.1

2007 American Society for Quality.


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The Attribute Plan


Generated Plan(s)

Sample Size

45

Acceptance Number

Accept lot if defective items in 45 sampled <= 0;

Proportion

Probability

Probability

Defective

Accepting

Rejecting

0.001

0.956

0.044

0.050

0.099

0.901

Recognize

Define

Measure

Analyze

Improve

Control

Otherwise reject.

Page 29 Creating Sampling Plans 2.1

2007 American Society for Quality.


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The OC Curve

Operating Characteristic (OC) Curve


Sample Size = 45, Acceptance Number = 0

Probability of Acceptance

1.0
0.8
0.6
0.4
0.2
0.0
0.00

Recognize

Define

Measure

0.02

Analyze

0.04
0.06
Lot Proportion Defective

Improve

Control

0.08

0.10

Page 30 Creating Sampling Plans 2.1

2007 American Society for Quality.


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