Organizational Culture of

Based on the factors that influencing NOKIA to

become a Successful Organization

Israt Ara Khan

BBA 027 07393

S.M. Al-Amin
BBA 027 07837

Ishtiaque Sultan
BBA 027 07484

Rizwana Chowdhury
BBA 027 08094

Md. Saidul Morsalin

BBA 027 07758

Arifur Rahman
BBA 027 08076

A leading player in mobile communications all over the world,

NOKIA first started operations in the early 1980s
NOKIA Company logo.
Founded in Tampere
in 1865, logo 1966.

The NOKIA "arrows"

logo before its
Connecting People
logo.

Finnish Rubber Works

Ltd, Helsinki:1898

"Connecting People"
slogan, invented by
Ove Strandberg.

 The Nokia Way-emphasizes the speed and

flexibility of decision-making.
Flat-networked organization with a certain amount
of bureaucracy.
Equality of opportunities and employee
participation.
The Nokia Values are Customer Satisfaction,
Respect, Achievement, and Renewal.
Customer Satisfaction

Hi
Performance

Respect for Individuals

Achievement
Continuous Learning

Low

Satisfaction

Customer satisfaction,
commonly abbreviated CS,
is a business term which is
used to capture the idea of
measuring how satisfied an
enterprise's customers are
with the organization's
efforts in a marketplace .

Dedicated sales and

marketing, logistics and
sourcing functions.
Making things that suit best
for customers
Randomly responding to the
change in customer needs

Respect for Individual,

Respect is a psychological
construct involving the
interaction. The cognitive
aspects of respect are still
under current study thus it
is unknown at this point in
time.

Opportunities for personal

growth and responsibility.
Teamwork; A feeling of
family.
Freedom for creativity with
minimal rules and
regulations.

Achievement (attaininggoals); the outcome from

a state of affairs or a state
of a concrete activity
domain which a person or a
system is going/tends to
achieve or obtain.

Adopting new strategy inrespond to the change in

global market.
Be in the right place at the
right time.
Continuous refocusing on
the Goal

Continuous Learning
(Renewal); always trying
on improving the
perfections.

Nokia's newest advertising

campaign 'What if...',
challenges the future.
Strong focus on R&D

Developing affordable mobile

devices that can contribute to
increased economic growth and
quality of life.
Constant innovation. Focusing on
human technology; enhancing
communication and exploring new
ways to exchange information.
Thats why Nokia will never
stop finding new ways of
connecting people.

Provides an opportunity to its employees to

grow personally.
Believes in innovation and creation.
Greater emphasis on informal work culture.
Empowers people and the employees are
quite independent.
Open culture the management-attracts,
motivates and retains high quality people.