Body Language

Body language is the

meaning behind the
words or the unspoken
language. Surprisingly
study show that only
10% of our
communication is
verbal.
I speak two languages Body and
English - Unknown

Body Language

What you are, speaks so loudly that I

cannot hear what you say
Ralph Waldo Emerson

Body Language
1.
2.
3.
4.
5.
6.

Facial expression (s)

Eyes
Lips
Arms
Hands
Fingers

Body Language
The Face
The face is an important source of information.
since the face cannot be easily hidden.
It is an important source of nonverbal
information and communicates a variety of
emotions.
In addition, eye contact, pupil size, and the
smile provide additional cues to informed
observers.

Body Language
Facial Expression(s)
Forehead

Wrinkles

Anger

Eyebrows

Outer edges up

Anger

Nose

Upward

Contempt

Body Language
Eyes
Centered

Focused

Gazing Up

Thinking

Gazing Down

Shame

Gaze on the Side

Guilty

Wandering

Disinterested,
Bored

Body Language
Lips
Parted

Relaxed, Happy

Together

Possibly Concerned

Wide Open

Very Happy / Very Angry

Body Language
Arms
Arms Crossed

Angry, Disapproving

Open

Honest, Accepting

Body Language
Hands
On Top of the Head

Amazement

Scratching Head

Puzzled , Confused

Rubbing Eyes

Tired

Rubbing Chin
Folded

Thinking, Timid,
Shy

Body Language
Fingers
Fingers Interlocked

Tense

Pointing at you

Angry

OK Signal

Fine

V Sign

Peace

Interpreting Body language

Open
Responsive

Reflective

Forward

Back

Combative

Fugitive
Closed

Body language matrix

Responsive Posture
Responsive - Engaged (Leaning forward)
Open Body
Open Arms
Open Hands

Responsive - Eager (sprint position)

Open Legs
Feet under Chair
On Toes
Leaning Forward

Responsive - Ready to Agree

closes papers
Pen Down
Hands Flat on Table

Reflective Posture
Reflective - Listening
With head tilted
Lots of Eye Contact
Nodding
High Blink Rate

Reflective - Evaluating
sucking glasses / pencil
Stroking Chin
Looking Up and Right
Legs crossed in 4 pos.
Ankle on Knee

Reflective Posture
Reflective - Attentive (standing)
Arms behind Back
Smile
Open Feet

Fugitive Posture
Fugitive - Bored

Staring into space

Slumped Posture
Doodling
Foot Tapping

Fugitive - Let Me Go
Feet towards door
Looking Around
Buttoning Jacket

Fugitive Posture
Fugitive - Rejection

Sitting / moving back

Arms Folded
Legs Crossed in 11 pos.
Thigh on Knee
Head Down
Frown

Combative Posture
Combative - LET ME SPEAK
Finger tapping
Foot Tapping
Staring

Combative - AGGRESSIVE
Leaning forwards
Finger Pointing
Fists Clenched

Combative

- DEFIANT (standing)

Hands on Hips
Frown

Art factual Communication and Color

Art factual communication, is an
integral part of the non-verbal package.
It includes the use of personal
adornments such as clothing, jewellery,
makeup, hairstyles, and beards.
People are apt to make inferences
about us based on the way we dress.

Space and Distance or

Proximity factors
There are four different distances
that we keep between ourselves and
other people - Edward Hall
Intimate distance
Personal distance
Social distance
Public distance
-

- 0 to 18 inches
- 18 inches to 4 feet
- 4 to 12 feet
- 12 feet to the limit of sight

Gender, Diversity, and Technology

The use of non-verbal communication is
affected by gender, culture and technology.
Gender Men and women use non-verbal cues
differently based on practices followed in society.
Culture People modify use of non-verbal
communication depending on the culture they belong
to.
Technology Non-verbal communication is also
affected by whether the communication is on-line or
off line.

Body Language
Dos

Relax your shoulders

Make eye contact
Nod while listening
Smile and laugh
Keep your head up
Use your hands confidently
Lean forward but not too much
Study People

Body Language
Don'ts

Do
Do
Do
Do

not
not
not
not

cross your arms and legs

stare
slouch, sit up straight
fidget

Body Language

Speaks
Louder
Than
Words