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23 Contact Hours CAPM Exam Preparation

Course

CAPM Certification Examination Training Material Version 5.0 Copyright 2013 by


PMI Mumbai Chapter. All rights reserved.
CAPM Certification Examination Training Material Version 5.0 Copyright 2013 by PMI Mumbai Chapter. All
rights reserved.

PMI Introduction
Project Management Institute (PMI) USA, the global body
for certification of Project Management Professionals
Official site of PMI - www.pmi.org
Official site of Mumbai Chapter
www.pmimumbaichapter.org
23 hours of PM Education based on PMBOK guide
Based on Project Management Body of Knowledge
(PMBOK) Fourth Edition (2008 Version)
Mumbai Chapter is governed by an elected committee

CAPM Certification Examination Training Material Version 5.0 Copyright 2013 by PMI Mumbai Chapter. All
rights reserved.

CAPM Introduction
CAPM certification launched in 2003
Individual has to demonstrate understanding of the
fundamental knowledge, processes and terminology as
defined in A Guide to the Project Management Body of
Knowledge (PMBOK Guide)
The CAPM credential candidate contributes to a project
team as a subject matter expert and may also serve as a
sponsor, facilitator, liaison or coordinator

CAPM Certification Examination Training Material Version 5.0 Copyright 2013 by PMI Mumbai Chapter. All
rights reserved.

Timeline of the CAPM Credential Process


Application Submission
(Window open 90 days)
Application Completeness Review
5 business days
(when submitted online)

Audit Process - 5 business days


(if application is selected)

Applicant Payment Process


(cannot schedule exam until you submit payment of
credential fees)

Multiple - Choice Examination Eligibility


1 year
(from the date of the application approval)

Certification Cycle
5 years
(from the date exam was passed. Re-exam is required
to renew the credential)
CAPM Certification Examination Training Material Version 5.0 Copyright 2013 by PMI Mumbai Chapter. All
rights reserved.

CAPM Eligibility Requirements

OPTION 1
Educational Background
Secondary education

Project Experience
AND

1,500 hours of professional


experience on a project team

OR
OPTION 2
Educational Background
Secondary education

Project Management Education


AND

23 contact hours of formal


education

CAPM Certification Examination Training Material Version 5.0 Copyright 2013 by PMI Mumbai Chapter. All
rights reserved.

CAPM Examination Information

No. of
Scored
Questions
135

No. of pretest Total


(Unscored)
Examination
questions
Questions
15

150

Time Allotted

3 Hours

Passing Score

Based on
Psychometric
Analysis

CAPM Certification Examination Training Material Version 5.0 Copyright 2013 by PMI Mumbai Chapter. All
rights reserved.

CAPM Examination Blueprint


PMBOK Guide
Chapter

Chapter Name

Percentage
Questions

Project Management Processes

15

Project Integration Management

12

Project Scope Management

11

Project Time Management

12

Project Cost Management

Project Quality Management

Project HR Management

10

Project Communication Management

11

Project Risk Management

12

Project Procurement Management

13

Project Stakeholder Management

CAPM Certification Examination Training Material Version 5.0 Copyright 2013 by PMI Mumbai Chapter. All
rights reserved.

Examination Format
There will be four options for each question
There will always be only one correct answer (best possible
with given content)
Typically
Most of the time two options appear very wrong
Apart from using education of PMBOK Guide, other tricks
of any on-line exam could be used to decide on correct
answer

CAPM Certification Examination Training Material Version 5.0 Copyright 2013 by PMI Mumbai Chapter. All
rights reserved.

CAPM Credential Fees


Exam Type

Member Status

US Dollars

Fresh Exam

Member

$225

Re-exam

Member

$150

Credential Renewal

Member

$225

Fresh Exam

Non Member

$300

Re-exam

Non Member

$200

Credential Renewal

Non Member

$300

CAPM Certification Examination Training Material Version 5.0 Copyright 2013 by PMI Mumbai Chapter. All
rights reserved.

Seven Easy Steps to CAPM Certification


1.
2.
3.
4.
5.

Complete 23 hours Project Management learning


Create account at www.pmi.org (free of cost)
Get PMI membership
Apply online for CAPM exam at website
After approval, pay examination fees
NOTE: Application may be selected for AUDIT

6. Schedule exam at www.prometric.com


7. Celebrate success

CAPM Certification Examination Training Material Version 5.0 Copyright 2013 by PMI Mumbai Chapter. All
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CAPM Exam Preparation Course Outline

PMBOK

Introduction

Review The Guide to the Project Management Body of


Knowledge
Understand key definitions and terminology
Review of the commonly accepted Project Management functions
Discussion and Coverage of important topics from examination perspective
Exercise of sample test questions

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PMBOK Table Of Contents


1.
2.
3.
.
.
.

.
.
.
.

INTRODUCTION
ORGANIZATIONAL INFLUENCES AND
PROJECT LIFE CYCLE
PROJECT MANAGEMENT
PROCESSES
ANNEX Al THE STANDARD FOR PROJECT
MANAGEMENT OF A PROJECT
APPENDIX Xl FIFTH EDITION CHANGES
APPENDIX X2 CONTRIBUTORS AND
REVIEWERS OF THE PMBOK@ GUIDE
-FIFTH EDITION
APPENDIXX3 INTERPERSONAL SKILLS
REFERENCES
GLOSSARY
INDEX

PMBOK
PMBOK

10 KNOWLEDGE AREAS
4. PROJECT INTEGRATION
MANAGEMENT
5. PROJECTSCOPE MANAGEMENT
6. PROJECT TIME MANAGEMENT
7. PROJECT COST MANAGEMENT
8. PROJECT QUALITY
MANAGEMENT
9. PROJECT HUMAN RESOURCE
MANAGEMENT
10. PROJECT COMMUNICATIONS
MANAGEMENT
11. PROJECT RISK MANAGEMENT
12. PROJECT PROCUREMENT
MANAGEMENT
13. PROJECT STAKEHOLDER
MANAGEMENT

CAPM Certification Examination Training Material Version 5.0 Copyright 2013 by PMI Mumbai Chapter. All
rights reserved.

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1 Introduction

CAPM Certification Examination Training Material Version 5.0 Copyright 2013 by


PMI Mumbai Chapter. All rights reserved.
CAPM Certification Examination Training Material Version 5.0 Copyright 2013 by PMI Mumbai Chapter. All
rights reserved.

13

Introduction

1
PMBOK
PMBOK

Contents
1. Purpose of the PMBOK Guide
2. What is a Project?

The Relationships Among Portfolios, Programs, and Projects

3. What is Project Management?


4. Relationships Among Portfolio Management, Program Management, Project
Management, and Organizational Project Management

Program Management.
Portfolio Management
Projects and Strategic Planning
Project Management Office

5. Relationship Between Project Management, Operations Management, and


Organizational Strategy

Operations and Project Management


Organizations and Project Management

6. Business Value
7. Role of the Project Manager

Responsibilities and competencies of the Project Manager


Interpersonal Skills of a Project Manager

8. Project Management Body Of Knowledge

CAPM Certification Examination Training Material Version 5.0 Copyright 2013 by PMI Mumbai Chapter. All
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1.1
PMBOK
PMBOK

Purpose of the PMBOK Guide


PMBOK Guide is a subset of Project Management Body of Knowledge
that is generally recognized as Good Practice
Based on the generally accepted norms, methods and practices PMBOK
offers Inputs, Tools & Techniques and Outputs as guidelines for
managing individual projects
As with other professions such as law, medicine, and accounting, the body
of knowledge rests with the practitioners and academics who apply and
advance it continually.
Purpose of PMBOK is to
Identify and evangelize best practices in Project Management
Promote common vocabulary amongst PM professionals
Serve as a lexicon of Project Management terms

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What is Project?

Progressive Elaboration

Temporary Duration

Unique
product,
service or
result

Project
Objectives

Project fate?
Objectives Achieved
Project Terminated
Need no longer exists
Objectives could not be met

Project Definition: A temporary endeavor


undertaken to create a unique product, service or
result
Characteristics: Temporary, Unique, Progressive
Elaboration

Scope, Time, Cost, Customer Satisfaction, .

CAPM Certification Examination Training Material Version 5.0 Copyright 2013 by PMI Mumbai Chapter. All
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What is Project Management?


Application of:
Knowledge
Skills
Tools and Techniques

Managing Projects = Balancing Constraints + Managing Stakeholders


CAPM Certification Examination Training Material Version 5.0 Copyright 2013 by PMI Mumbai Chapter. All
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Why Project Management?

1.3
PMBOK
PMBOK

Enhance the probability of project success


Focus on objective - Scope, Time, Cost, Quality & Risk
Effective response to rapid changes
Manage utilization of resources effectively
Address stakeholders interests
Manage risks effectively
Achieve project goals
Stakeholders satisfaction
Achieve Financial Efficiency
Meet Objectives
Minimize Risks
Document the Lessons Learned for future reference
CAPM Certification Examination Training Material Version 5.0 Copyright 2013 by PMI Mumbai Chapter. All
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Relationship between Project & Operations

1.5
PMBOK
PMBOK

Projects can intersect with Operations during product lifecycle


Knowledge transfer takes place between projects and operations
Projects versus Operations
Operations : Ongoing, repetitive, for sustaining business
Projects : Temporary, unique.

Operations Management supports ongoing activities or operations


Operational Stakeholders in Project Management
Should be engaged.
examples of operational stakeholders (depending upon the business):
Plant operators, Manufacturing line supervisors, Help deskstaff,
Production system support analysts, Customer service representative,
Salespersons, Maintenance workers, Telephone sales personnel, Call
center personnel, Retail workers, Line managers, and Training
officers.

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13

Projects and Strategies


Corporate Planning

Mission
Strategic Planning

Objectives
Project Selection

Project
Portfolio

Project
Portfolios
Project Planning and
Control

Successful
Projects

Programs

Projects
Projects

Projects

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Hierarchy of Endeavors (Projects)


Strategic Plan

Portfolio
Program
(Group of Projects)

Projects

Project
Management
Office

Sub projects

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Role of PMO
Portfolio
Portfolio
Management
Management

Assist Project Review Board


Report Performance
Resource Allocation
Phase End Review

Standards and Metrics


Policies and Procedures
Mentoring
Project Support

Project
Management
Standards
and support

Education and Training


Professional Certifications
Career Path Management

Project
Management
Resources

Project
Project Management
Management
Competency
Competency

Systems Management
Knowledge Management
Configuration Management

Types of PMO
structures can be:
supportive,
controlling, directive

PMO Enhances Project Success


Framework Understanding22

CAPM Certification Examination Training Material Version 5.0 Copyright 2013 by PMI Mumbai Chapter. All
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Project Life Cycle


A collection of generally sequential phases where the number of
phases are determined by the need of organization

Framework Understanding23

CAPM Certification Examination Training Material Version 5.0 Copyright 2013 by PMI Mumbai Chapter. All
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PLC Characteristics

PLC Characteristic

Max.

Ability to
Change Easily

Opportunity
Risk

Uncertainty

Amount
at Stake
Period of
Highest Risk Impact

Cost of Change

Min.
Starting the
Project

Organizing
And
Preparing

Carrying out the work

Closing the
project

TIME

Framework Understanding24

CAPM Certification Examination Training Material Version 5.0 Copyright 2013 by PMI Mumbai Chapter. All
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1.6

Business Value
PMBOK
PMBOK

Business value is defined as the entire value of the business. It


could be
Tangible - physical assets such as plant & machinery, equity, etc.,
Intangible - brand value, good will, trademarks, etc.,

Depending on the type of business entity, plan for building


value can be
Short-term
Medium-term
Long-term

An entity may chose to create its business value through


strategic planning and implementing projects. For example
Increasing stock holder value remain as one of the main
considerations of for-profit entity
In case of non-profit organization (NGOs) engage themselves to
increase or uphold value of the society
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15

Role of Project Manager


General
General
Management
Management
Skills
Skills

Environment
Environment
Scanning
Scanning

Project
Management
Body of
Knowledge

Communication
Communication
Skills
Skills

Domain
Domain
Knowledge
Knowledge

Competencies = Knowledge, Performance, Personal Behavior


CAPM Certification Examination Training Material Version 5.0 Copyright 2013 by PMI Mumbai Chapter. All
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PMBOK Guide
Five Domains

Standard = Project Management Processes + Related Concepts


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